Front Desk Agent Jobs in Connecticut , Employment

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills

• Ability to multitask and prioritize tasks

• Knowledge of computer systems and software

• Ability to work in a fast-paced environment

• Ability to handle difficult customer situations

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent

• Previous experience in a customer service role

• Knowledge of hospitality industry standards

• Ability to work in a fast-paced environment

• Ability to handle multiple tasks simultaneously

• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations

• Knowledge of customer service principles and practices

• Knowledge of hospitality industry standards

• Knowledge of computer systems and software

• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role

• Previous experience in a hotel or hospitality setting

• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival

• Answer inquiries from guests regarding hotel services, facilities, and other information