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Front Desk Agent Jobs in Minnesota

Front Desk Agent- Big Sur Lodge
By Guest Services, Inc. At , Big Sur, 93920 $17 - $20 an hour
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Provide administrative, reception and program support to management and staff.
Manage phone activity including providing general knowledge to callers.
Resolves guest complaints within scope of authority, otherwise refer the matter to the management.
Benefits may vary depending on employment type
Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
Front Desk Agent Jobs
By Crescent Hotels & Resorts At St Paul, MN, United States
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Shifts: Two Night Audit (11:30pm-7:30am) & Two Mid (3:30pm-11:30pm)
Front Desk Agent Jobs
By Davidson Hospitality Group At Minneapolis, MN, United States
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Front Desk Agent Jobs
By Expotel Hospitality At Rochester, MN, United States
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Manage reservations and check guests in and out using a computerized system
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Front Desk Agent - $18.00
By Evolution Hospitality At Minneapolis, MN, United States
Experience in a hotel or a related field preferred.
An operational knowledge of Microsoft Office suite
Have knowledge of and assist in emergency procedures as required.
Now offering Daily Pay! Ask your Recruiter for more details
High School diploma or equivalent required; College course work in related field helpful.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Front Desk Agent- Ac Hotel Minneapolis Downtown
By Sage Hospitality Group At Minneapolis, MN, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Front Desk Agent/Guest Service Representative
By Hyatt Regency O'Hare Chicago At , Chicago, Il $18.50 an hour
Refined verbal and written communication skills
A true desire to satisfy the needs of others in a fast paced environment
Takes pride in a job well done
Ability to stand for long periods of time
Open availability, including nights, weekends, holidays and possible overnights
Front Desk Agent Jobs
By Residence Inn by Marriott Boston Waltham At , Waltham, 02451, Ma $18.50 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information