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Fraud Support Call Center Representative Jobs

Call Center - Fraud Specialist - $15.00 - Remote
By Talentify.io At United States
Acquires and applies job skills, learns company policies and procedures to complete assigned tasks.
Previous work experience in a fraud-related field.
Acquires and applies job skills and learns company policies and procedures.
This position is eligible to be considered for remote hiring.
Investigates potential credit card fraud cases based on information received from the fraud detection system.
Analyzes account history, including payment and transaction history.
Call Center - Fraud Specialist - $15.00 - Remote ($15.00 / Hour)
By Talentify.io At United States
No relevant experience required (preferred: previous work experience in a fraud-related field).
Acquires and applies job skills and learns company policies and procedures.
This position is eligible for remote hiring.
Respond to 25 or more account inquiries per hour, providing standard/scripted responses to alerts generated within the fraud detection queues.
Assist with completing lost stolen reports, including blocking and transferring compromised accounts to prevent further losses and fraudulent activity.
Build credit card replacement orders and complete shipping materials.
Hr Support Center Representative
By Randstad At Massachusetts, United States
• A combination of education and experience may be substituted for requirements
ServiceNow for case / knowledge management
• Receive inbound inquiries via multiple channels (phone, email, case management, chat, etc.),
• Fully document all cases in case management application, establish / update processes as
• Contribute positively to a knowledge-sharing environment by documenting and sharing all relevant experiences
Fully Remote - Seeking candidates in EST Time Zone
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Fraud Support Associate Jobs
By DraftKings Inc. At Boston, MA, United States
Assist management and internal teams with ad hoc requests and additional fraud reviews as needed.
Ensure compliance with anti-money laundering, including KYC requirements and gaming regulations.
At least 1 year of relevant experience.
Investigative curiosity with strong organizational skills
Experience in SQL is preferred, but not required.
Competence with Zendesk & Microsoft Office product suite. Intermediate Excel skills are preferred but not required.
Fraud Support Representative Jobs
By Jenius Bank At Arizona, United States
Minimum 2 years’ experience in financial services with direct customer interaction.
Excellent verbal and written communication skills.
Experience working independently and with a team.
1+ years of fraud experience.
Work with fraud victims in processing claims, assisting in clearing negative impacts of fraud, and next steps in managing fraud events.
Provide support for inbound and outbound customer contacts.
Customer Support Associate (Call Center Representative)
By Nicolet National Bank At Green Bay, WI, United States
Actively engage in self-development through participation in meetings, committees, computer-based training, reading periodicals, maintaining product knowledge, etc.
Provide excellent service to customers and co-workers by phone including actively promoting and selling additional bank products and services.
Assist customers with online and mobile banking, debit and credit cards, account inquiries and transfers and various other financial service aspects.
Assist internal customers with various network and software password resets and functionality.
Maintain positive attitude while promoting products, services, and functions in fast-paced, multi-faceted environment.
Maintain and orders department supplies and equipment.
Fraud Specialist - Outbound - Call Center Representative - Remote - $15 Per Hour & Day 1 Benefits ($15.00 / Hour)
By Talentify.io At United States
Recent experience working in a high volume call center
Strong analytical and problem solving skills
Proven verbal and written communication skills
Previous work experience in a fraud related field.
Investigate potential credit card fraud cases based on information received from the fraud detection system.
Analyze several aspects of account history, including payment and transaction history.
Fraud Analyst, Client Service Center (Call Center)
By Louis Vuitton At Irving, TX, United States
Risk Management, Account Takeover, Fraud Rings, and Identity Theft
This position is required to work onsite at our Irving location and is not remote.
Proven track record to evaluate/review sophisticated investigation decisions
Monitor fraud across our network
Pharmacy Tech Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Services Support Representative (Call Center)
By Dollar Bank At , Pittsburgh, 15222, Pa
Excellent organizational and time management skills.
Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion.
At least one year of customer service experience required, preferably supporting online channels.
Strong customer service orientation and experience.
Excellent verbal and written communication skills.
Excellent computer, internet, smartphone—including usage of apps—and technical skills required.
Call Center Representative (Agent Support) San Juan, Puerto Rico
By UnitedHealth Group At , San Juan, 00917, Pr
Provide a distinctive Sales Agent and Member support experience by providing high quality service and offering applicable sales solutions
Proactively deepen Agent engagement with self-service tools by offering tips, updates, and best practices
Agent On-boarding and Certification process
1+ years of call center experience
Intermediate to advanced PC navigation and Microsoft Office experience (Microsoft Office - Outlook, Excel, PowerPoint, Word)
Experience working in a call center
Patient Support Representative-Scheduling Call Center
By Borland Groover At , Jacksonville, 32256, Fl From $17 an hour
1 year of customer service experience is required
1 year of call center experience is required.
Nextgen experience is highly preferred, but not required.
1 year of experience working with patients in either a hospital or office setting (preferred, but not required).
Must have excellent communication skills, both verbal and written.
Education and Tuition Reimbursement funding
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Charlotte, Nc $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Salt Lake City, Ut $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Fraud Representative I Jobs
By InComm Payments At Georgia, United States
US/Canada Consumed, Dispute management including inquiries, and pre-arbitration requests.
Accertify/Kount event management including chargebacks, disputes, inquires and pre-arbitration requests.
Manage the manual fraud review of high-risk sales, orders, processes.
College degree or equivalent work experience in a related field
Good PC skills using MS Office including Word, Excel, Outlook (demonstrated proficiency).
Excellent organization, oral and written communication skills.
Member Support Center Representative
By HRCU - Holy Rosary Credit Union At Rochester, NH, United States

HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We are Better, Not Bigger Banking. We believe in empowering our associates, ...

Pharmacy Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Fraud Support Associate Jobs
By DraftKings Inc. At Las Vegas, NV, United States
Assist management and internal teams with ad hoc requests and additional fraud reviews as needed.
Ensure compliance with anti-money laundering, including KYC requirements and gaming regulations.
At least 1 year of relevant experience.
Investigative curiosity with strong organizational skills
Experience in SQL is preferred, but not required.
Competence with Zendesk & Microsoft Office product suite. Intermediate Excel skills are preferred but not required
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Atlanta, Ga $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution