Flight Support Associate Jobs

Conduct preflight/post flight debriefings and provide in-flight instruction to ensure students have a thorough understanding and comprehension of the training materials

Maintain the quality (pass rate) of flight training at or above 80%

Regularly schedule each assigned student to ensure progress through the course

Maintain the flight training standards as outlined by both FAA and L3Harris Flight Academy

Maintain policies and procedures of the Operations Manual

Provide a customer service oriented and professional instruction according to L3Harris Flight Academy policy

Conduct preflight/post flight debriefings and provide in-flight instruction to ensure students have a thorough understanding and comprehension of the training materials

Maintain the quality (pass rate) of flight training at or above 80%

Regularly schedule each assigned student to ensure progress through the course

Maintain the flight training standards as outlined by both FAA and L3 Airline Academy

Maintain policies and procedures of the Operations Manual

Provide a customer service oriented and professional instruction according to L3 Airline Academy policy

Delivers exceptional experiences by coordinating all flight details from customer requests to third-party charter providers

Strong interpersonal and customer service skills

Previous experience in aviation is preferred

Ability to manage, make decisions, and problem solve with multiple competing variables and priorities

Procure supplemental lift from third-party charter providers when demand exceeds NetJets capacity

Maintains relationships between NetJets Operations and third-party private jet providers

Minimum 1 year Management/Leadership Experience

Recommends continuing education topics to Jacksonville Base Manager/Assistant Chief Flight Instructor

Performs additional duties as assigned by management.

Reports weekly to the Jacksonville Base Manager/Assistant Chief Flight Instructor on student training progress and corrective action taken.

Identifies the need for additional aircraft qualifications within the instructor group based on instructor-to-student ratio.

Forward any problems, including student-training difficulties, to the Jacksonville Base Manager/Assistant Chief Flight Instructor for guidance and/or resolution.

Experience with SAP and/or Crew Management Systems (CMS) (Sabre CrewTrac, Delta’s DBMS, etc)

Manage flight attendant minimum flying requirements governing eligibility for Delta subsidized insurance, PPT and vacation accrual

Exercise critical thinking and strong analytical skills to achieve the annual Flight Plan goals

Proficient in business communication skills (professional memos, emails, web posts)

Excellent analytical and problem-solving skills

Strong interpersonal and communication skills

Maximize sales by delivering excellent customer service, product knowledge, and brand history

Provide every customer an elevated and unmatched experience that is uniquely Flight Club

Greet, acknowledge and assist customers throughout their consumer journey

Consistently seek new sneaker fashion and product knowledge to act as an expert to the customers

Knowledge and passion for sneaker and streetwear fashion

Achieve individual sales goals and contribute to the overall store success

Conduct preflight/post flight debriefings and provide in-flight instruction to ensure students have a thorough understanding and comprehension of the training materials

Maintain the quality (pass rate) of flight training at or above 80%

Regularly schedule each assigned student to ensure progress through the course

Maintain the flight training standards as outlined by both FAA and L3 Airline Academy

Maintain policies and procedures of the Operations Manual

Provide a customer service oriented and professional instruction according to L3 Airline Academy policy

Must be able to effectively communicate with all levels of CLA Management and its employees along with our customers & vendors

Knowledge of a charter business and its components and requirements

Knowledge of FAR Part 135 and FAR Part 91 operations, restrictions, and requirements

Coordinate aircraft schedules according to owners requirements, crew availability, mechanical requirements, weather, and government regulation

Support managed account aircraft utilization goals within team

Submit owner approval requests to appropriate client representative, adhering to guidelines and requirements

Oversee applicable knowledge testing schedules with the expectation to coordinate and oversee any additional training.

Associates degree with a minimum of 4 years experience

Previous Part 141 Pilot School or College Aviation Program teaching experience.

Previous classroom teaching experience preferred.

Provide a high level of classroom instruction to all Academy students.

Develop and update ground school instructional material as needed.

Actively participate in, and contribute to, our Avelo Airlines safety management system

Monitors crew status and updates OCC leadership on capabilities.

2 years of airline scheduling experience

Knowledge of Part 117 and Part 121 regulations

Ability to work through multiple problems/solutions prioritizing and sequencing the execution of issues to manage and resolve them quickly and effectively.

Microsoft Office skills basics (Word, Excel, PowerPoint, MS Teams).

Actively participate in, and contribute to, our Avelo Airlines safety management system

7-day operation and available for afterhours management of airline operational issues.

Monitors crew status and updates OCC leadership on capabilities.

3 years of airline scheduling experience

1 year of crew scheduling supervisory experience preferred

Knowledge of Part 117 and Part 121 regulations

•Excellent interpersonal skills and able to remain calm under high pressure situations

• Arriving at the airport 90 minutes prior to departure

• Ensure all information for passengers and flight are correct

• Verify catering and all requested amenities have been delivered

• Check cabin is well presented before passengers arrive to FBO

• Ensure the crew are aware of the profile of the customer i.e. nervous flyer, covid conscious

Ensures key performance and service level commitments are met within target, including: customer satisfaction, quality, efficiency and cost management.

Attracts and retains global talent within International Trip Planning, provides technical management of contractors and leads oversees process improvements.

Manages, develops and motivates employees through a positive Seek, Speak, and Listen culture.

Manages and integrates employee activities.

Experience leading a diverse team executing 24x7 operations.

5+ years of experience as a commercial pilot or flight dispatcher, or have experience working in an airline operations center

A bachelor's degree in aviation management, business administration, or a related field is preferred, but not required.

Ensure compliance with TSA and FAA regulations and requirements.

Coordinate aircraft schedules based on owner requirements, crew availability, and government regulations.

At least 2-3 years of experience in a customer service or aviation-related role, preferably in the private aviation industry.

Experience coordinating flight logistics, including hotel reservations, ground transportation, catering, runway analyses, and FBO and ramp reservations.

Experience working with aircraft owners and charter guests and providing excellent customer service.