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Ecommerce Customer Care Representative Jobs in Texas

Sr. Customer Care Representative - Us Oncology Network
By McKesson At Fort Worth, TX, United States
Prepares for monthly 1:1’s with supervisor/manager.
Typically requires 5+ years of related experience
1 year of Physicians Services Experience Preferred
Functional networking to improve the customer experience
Strong computer and keyboarding skills
Enters Assigned Customer Orders received via phone, email or fax.
Customer Care Representative Jobs
By NRG At , , Tx
Preferred 3 months experience in a Customer Care group as a Universal skilled customer care rep.
Basic math skills and analytical abilities are necessary to respond to billing inquiries.
Do all possible to retain the customer by providing an excellent low-effort experience and being an active guide for the customer.
Consistently apply knowledge required to perform technical and procedural aspects of the position.
Diffuse customer escalations (customer save skills).
Sustain excellent performance while working at home.
Customer Care Representative Jobs
By Metropolitan Atlanta Rapid Transit Authority (MARTA) At , Atlanta, Ga $40,413 - $60,620 a year
*Position posted until a viable pool of candidates has been established*
*Posting is to fill current vacancies and any future vacancies that may occur in six (6) months*
2. Assists customers with registering their Breeze Cards. Collects and enters relevant information into the customer database.
8. Must be available to work weekends, holidays, evenings and during inclement weather.
Must be able to work weekends, holidays, evenings and during inclement weather.
Must successfully pass credit check and criminal background investigation.

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction