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Ecommerce Customer Care Representative Jobs in New York

Customer Care Representative Jobs
By Mangino Chevrolet Buick GMC At Amsterdam, NY, United States
Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
At least 1 year of customer service experience
Experience in a BDC role is preferred.
Experience with VIN Solutions, CDK, DMS preferred.
Base salary of $30,000-$35,000 per year
This position will include monthly commission in addition to base salary.
Customer Care Representative Jobs
By Givaudan At , New York, 10019, Ny $55,000 - $85,000 a year
Proven Success in Customer Relationship Management
Provide support for assigned customers and affiliates to meet order requirements
Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
High School or Secondary Education
1-2 years in customer facing role, industry experience preferred

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction