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Director Of It Professional Services Delivery Jobs

Director Of It - Technology Services
By MedSys Group At Dallas-Fort Worth Metroplex, United States
Bachelor's degree and six years management experience.
Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.
Strong supervision and management skills.
Ability to deal effectively with customers, management, system and application programmers, and vendors.
Experience in managing support in a 24x7, multi-site environment.
Must have sound knowledge of the health care environment and applications.
Associate Director, It Service Delivery
By Planned Parenthood Federation of America At , Washington $128,000 - $135,000 a year
Prior knowledge and experience with IT Service Desk ticketing management systems ( ServiceNow, Zendesk for Jira, ServiceDesk Plus).
Knowledge of project management techniques.
Knowledge, Skills and Abilities (KSAs):
Support the IT Service Delivery team with incident management, diagnosis, escalation, tracking, root cause analysis and resolution.
Resource management, which includes employee hiring, workload management, performance evaluation and support staff training.
Knowledge and understanding of ITIL/ITSM process definition. ITIL 4 or similar certification is preferred.
Director Of Professional Services
By North Carolina Dept of Health and Human Services At , , Nc $65,876 - $115,283 a year
Leadership, management, and organizational skills.
Knowledge, Skills and Abilities / Competencies
Minimum Education and Experience Requirements
Documented working knowledge of comprehensive programming for individuals with intellectual and developmental disabilities within a residential setting.
Managerial experience to include the supervision of both direct and indirect reports, preferably of a cross functional team.
Documented experience in supervision including objectively identifying, collecting, and/or analyzing quality assurance information.
It Delivery Consultant, Director (Remote)
By US Foods At , Rosemont, Il $114,100 - $160,000 a year
Strong program management and delivery skills on multiple concurrent engagements; demonstrated ability to translate recommendations and strategic initiatives into actionable plans
Bachelor's Degree in IT, Business, Operations, Finance or related field or equivalent work experience.
Other duties as assigned by manager
8+ years of experience in IT / technology-related areas
Strong understanding of common IT infrastructure, systems, and tools, as well as foundational business principles such as finance, strategy, etc.
Broad experience spanning business architecture, digital technologies, transformation delivery and modern IT strategy
Director Of Professional Services
By Momentus Technologies At O'Fallon, MO, United States
Strong leadership and people management skills, with a track record of successfully managing and developing growing, high-performing teams.
Solid understanding of software implementation methodologies, project management frameworks, and best practices.
Collaborate with other Regional Delivery Leaders to align around Global Process Consistency and delivering a consistent Best-in-Class Delivery experience
Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels.
Analytical mindset and problem-solving skills, with the ability to drive process improvements and deliver results.
Lead, coach, and develop a growing team of 18 consultants located throughout North America.
Director Of Professional Services
By Paradigm At Madison, WI, United States
You have excellent team planning, project budget, and services engagement management skills.
You will provide services account management for your client group, which includes overall customer satisfaction and providing support for customer escalations.
You will plan for the future. You will provide financial management, including capacity planning and financial forecasting.
You will oversee multiple managers and teams within our Professional Services Division and build a team culture that creates team success.
You will provide guidance and strategy to ensure your Professional Service Managers are aligned on resource needs & commitments.
You will have 8+ years of experience in professional services or software organization.
Director Of Professional Services
By Sharetec Systems At Fort Wayne, IN, United States
Proficiency with project management and customer relationship management software (Salesforce/Taskray) and excel.
Coordinate and manage service project timelines, budgets, and objectives
5+ years of experience in a professional services leadership role
Ability to effectively manage and direct a team of professional services staff
Excellent organizational, problem-solving, and communication skills
Experience with project planning, budgeting, and resource allocation
Director Of Networking And It Field Services
By CareerAddict At Houston, TX, United States
Excellent leadership and people management skills
Lead the Network Management teams to continually improve the computing environment
Provide regular and accurate management reporting on IT Service performance
Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment
Previous experience as a Sr, Manager with experience in leading virtual teams
Service Management or Support in a large-scale and diverse environment of incident
Sr. Director It Business And Delivery
By The Greenbrier Companies At Brandon, FL, United States
PMI certifications in Program Management (PgMP) and Risk Management (RMP).
Establishes and builds out the ePMO (Enterprise Project Management Office) to support The Greenbrier Companies business and IT projects.
Manages the IT portfolio including prioritizing programs and projects, allocating resources, monitoring progress, providing executive leadership updates, and managing portfolio changes.
Manages direct report lead resources in the ePMO, enterprise architecture, application development, and infrastructure delivery domains.
Experience in organizational and digital transformation.
Experience developing and implementing an ePMO tailored to specific needs.
Director, It Services Jobs
By Quest Diagnostics At Secaucus, NJ, United States
Strong Project Management experience, certification
Executing Performance Management framework, including upholding process and content requirements and generating reporting, as needed.
Assuring quality, cycle time standards, and effective communications regarding the IT Services Demand Management process.
Facilitating Escalation Management in a services context, including Root Cause Analysis, improvement follow-through, and linkage to performance improvement.
Assisting with Organization Change Management (both Quest and Partner) in terms of Services Delivery (people, process, tools).
5+ years of IT Service Outsourcing Leadership Experience, Senior Manager or above. Large Managed Services or Managed Capacity engagements. Global scale.
Director, Project Delivery Services
By BGIS At Houston, TX, United States
Fully developed strategic program management abilities.
Strong business financial management ability and financial acumen. Significant experience in meeting financial and business profitability objectives.
Exceptionally skilled business management ability and business acumen.
Required Education, Knowledge, And Abilities
Demonstrate accountability for positive work environment, team member engagement, development and performance management.
Direct strategic program management and overall program delivery for assigned client programs.
Director Of Operations, Professional Services
By Red River At , Remote $150,000 - $175,000 a year
Formal training and business process management experience
Knowledge of finance and budget principles with cost center operations.
Bachelor's Degree or equivalent experience
8-10 years of related experience
Experience with reporting tools such as Tableau and other intelligence platforms.
Previous experience within the technology industry.
Global It Delivery Director
By Averity At Dallas, TX, United States
Previous experience in enterprise vendor selection and contract management.
Expertise in agile/lean/waterfall methodologies as well as operations and service management.
Great job stability with senior management who really care about growth and investment in technology
Qualifications & Requirements for the Global IT Delivery Director
Select and manage 3rd party partners to help deliver initiatives within your portfolio and supplement the permanent domain teams.
Manage stakeholder expectations, championing clear and responsive communication to the domain teams, the broader IT team, and business stakeholders.
Executive Director, It Delivery
By Tulane University At , New Orleans, La
Team Management, Negotiation, and Communication skills.
Demonstrable risk management and mitigation skills.
Excellent communication, facilitation, and mentoring skills.
Ability to manage multiple concurrent projects, activities and tasks under time constraints.
Knowledge of tools to assist with scrum team planning (Jira, Rally/Central Agile, Version1, etc.).
Prior experience as software analyst, developer, or tester.
Director, It Services Jobs
By Pentair At , Golden Valley, Mn
In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices
Create a world-class technical support experience for Pentair locations globally
Establish and manage communication channels within and among departments, including Senior Leadership
Direct the design, implementation, and evolution of ITIL capabilities, tailored for Pentair
Subject-matter expertise in networking fundamentals, basic security principles, and experience supporting a diverse computing infrastructure
4+ years’ experience implementing, managing, or maturing IT-related processes from the ITIL and/or COBIT frameworks
Sr. Genesys Cloud It Consultant - Professional Services
By Genesys At ,
Professional experience in a similar position, supporting similar responsibilities
5 – 7 plus years of experience designing, implementing, and/or administrating enterprise solutions/systems that leverage the call center technologies.
Hands on experience in designing and programming complex applications leveraging APIs, JSON and/or Javascript.
Experience with current technology implementation patterns including service-oriented and cloud.
Understanding of business processes and transformation and how they relate to customer experience technology.
Flexible work schedules and work from home opportunities
Director Of It Service Delivery
By RAKE Digital At , Salem, Va $79,577 - $134,130 a year
Microsoft 365 licensing and management experience
OneDrive, SharePoint, Teams, or Exchange management experience
Take ownership of the ITIL based Service Desk management software
Minimum 3 years experience working with ITSM or ITIL framework. ITIL certification desired.
Administrative experience with Windows 10 and 11 desktops within a managed organization (e.g., Active Directory or Azure AD)
Ability to obtain Azure / M365 and other relevant certifications (organization wide requirement)
Director, It Services Jobs
By GOGcG At , Chicago, 60631, Il
Deep knowledge and understanding of industry standards, best practices for service management
Promote the service desk with senior management and ensure that it is viewed as a core business asset
Proven ability to build a cohesive team through effective people management, change leadership, coaching and developing staff
Effectively manage, develop, and train the service desk team
Coordinate and manage all relevant stakeholders, including the support desk team, customers, and other teams involved in service desk operations
Maintain awareness of and manage the costs of running service desks
Director Of It Technology Services
By Cook Children's Health Care System At , Fort Worth, 76104, Tx
Bachelor's degree and six years management experience. Advanced degree in related field a plus.
Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.
Strong supervision and management skills.
Ability to deal effectively with customers, management, system and application programmers, and vendors.
Experience in managing support in a 24x7, multi-site environment.
Must have sound knowledge of the health care environment and applications.
Sales Director - It Services
By VR Executive Search Consulting LLC At United States
Proven sales executive experience, meeting or exceeding targets
Experience selling IT services - digital solutions, Product engineering Services.
Own and hit/exceed annual sales targets
Develop and execute a strategic plan to achieve sales targets and expand our customer base.
Build and maintain strong, long-lasting customer relationships.
Effectively communicate the value proposition through proposals and presentations

Are you a passionate and experienced IT professional looking to take your career to the next level? We are looking for a Director of IT Professional Services Delivery to join our team and lead our IT services delivery team to success. You will be responsible for driving the delivery of IT services to our clients, ensuring that our services are delivered on time and within budget. If you have a proven track record of success in IT service delivery and are looking for an exciting new challenge, this could be the perfect opportunity for you!

Overview:

The Director of IT Professional Services Delivery is responsible for leading the IT Professional Services team in delivering high-quality IT services to clients. This includes managing the team, developing and executing strategies, and ensuring that projects are completed on time and within budget. The Director of IT Professional Services Delivery is also responsible for developing and maintaining relationships with clients and vendors, as well as ensuring that the team is meeting the needs of the organization.

Detailed Job Description:

The Director of IT Professional Services Delivery is responsible for leading the IT Professional Services team in delivering high-quality IT services to clients. This includes managing the team, developing and executing strategies, and ensuring that projects are completed on time and within budget. The Director of IT Professional Services Delivery is also responsible for developing and maintaining relationships with clients and vendors, as well as ensuring that the team is meeting the needs of the organization. The Director of IT Professional Services Delivery will be responsible for:

• Developing and executing strategies to ensure the successful delivery of IT services to clients
• Managing the IT Professional Services team, including hiring, training, and evaluating staff
• Developing and maintaining relationships with clients and vendors
• Ensuring that projects are completed on time and within budget
• Monitoring and reporting on the performance of the team
• Ensuring that the team is meeting the needs of the organization
• Identifying and resolving any issues that arise

What is Director Of It Professional Services Delivery Job Skills Required?

• Leadership and management skills
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Knowledge of IT services and technologies
• Project management skills
• Ability to work under pressure and meet deadlines
• Ability to work independently and as part of a team

What is Director Of It Professional Services Delivery Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in IT Professional Services
• Proven track record of successful project delivery
• Experience in leading and managing teams
• Knowledge of IT service delivery processes and best practices

What is Director Of It Professional Services Delivery Job Knowledge?

• Knowledge of IT services and technologies
• Knowledge of IT service delivery processes and best practices
• Knowledge of project management principles and practices

What is Director Of It Professional Services Delivery Job Experience?

• 5+ years of experience in IT Professional Services
• Proven track record of successful project delivery
• Experience in leading and managing teams

What is Director Of It Professional Services Delivery Job Responsibilities?

• Developing and executing strategies to ensure the successful