Digital Product Engagement Manager Jobs

3-5+ years of experience as a Product Manager, with a focus on user engagement, retention, and growth.

Strong analytical skills with experience using data to drive product decisions and measure success.

Conduct user research to identify user needs, pain points and opportunities to improve the user experience and drive engagement.

Experience working on mobile apps or web-based products with large user bases.

Experience conducting user research, developing user personas and user journeys, and synthesizing insights to inform product decisions.

Excellent communication and collaboration skills with a proven ability to work cross-functionally and lead teams to successful product launches.

Create impactful marketing experiences through various channels.

Develop attention-grabbing marketing materials: emails, app messages, brochures, webinars, etc.

Ensure seamless product implementation with delivery teams.

Coordinate with product and CS teams for successful new feature launches to surgeons, healthcare executives, and OR Leaders.

Communicate effectively with customers, using data for decision-making.

Build and nurture customer relationships.

1-2 years relevant experience in social media management and/or social media marketing within the food, beverage and/or hospitality industry.

Ability to exercise sound judgement, responding to consumers and guests within a brand’s voice during daily community management practices.

BA/BS degree or equivalent practical experience

Extensive knowledge of Facebook, Twitter, Instagram, TikTok, Pinterest, LinkedIn, YouTube and other relevant social media networks.

We offer 401k, new business bonuses and a generous employee referral program.

Content fanatic - excited to support photo and video content creation for hotels and restaurants.

1-2 years relevant experience in social media management and/or social media marketing within the food, beverage and/or hospitality industry.

Ability to exercise sound judgement, responding to consumers and guests within a brand’s voice during daily community management practices.

BA/BS degree or equivalent practical experience

Extensive knowledge of Facebook, Twitter, Instagram, TikTok, Pinterest, LinkedIn, YouTube and other relevant social media networks.

We offer 401k, new business bonuses and a generous employee referral program.

Content fanatic - excited to support photo and video content creation for hotels and restaurants.

2+ years of relevant product management experience at a fast-growing consumer company (subscription business is a big plus).

For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.

Understand the competitive environment and stay on top of great user experiences, especially with subscription media products.

B2C experience is highly preferable, but will consider B2B.

Experience running and analyzing A/B experiments, and incorporating learnings into subsequent experiments.

Experience developing great user experiences, and an ability to empathize with users.

Knowledge, Skills, Training & Experience

Develop multi-channel deployment capabilities across web, app and mobile

Partner with 3rd party agencies to manage setup and ongoing deployment of campaigns

Liaise with marketing technology vendors to manage platforms and roadmaps

Excellent knowledge of email and marketing cloud platforms

Strong knowledge of product automation best practices for consumer-facing businesses

1-2 years relevant experience in social media management and/or social media marketing.

Ability to exercise sound judgement, responding to consumers and guests within a brand’s voice during daily community management practices.

BA/BS degree or equivalent practical experience

Extensive knowledge of Facebook, Twitter, Instagram, TikTok, Pinterest, LinkedIn, YouTube and other relevant social media networks.

We offer 401k, new business bonuses and a generous employee referral program.

Content fanatic - excited to support photo and video content creation for hotels and restaurants.

Experience in leading discovery, defining product vision, OKRs, success metrics, user journeys, capabilities, and features

Experience with Adobe Experience Cloud (particularly Adobe Experience Manager, Adobe Audience Manager, Adobe Target, and Adobe Analytics) preferred

Drive web personalization: You will incorporate personalization strategies into your roadmap to elevate the experience for our audiences

Experience working within Agile methodology, Agile ceremonies, and MVP approach to product rollout

Strong analytical and problem-solving skills, with the ability distill complex problems into discrete fixes that can be resolved iteratively

Experience collaborating with UI/UX designers, analytics teams, and developers to deliver client-friendly products and user experiences

Collaborate with the account management team to ensure a seamless transition from lead generation to account activation.

Exceptional organization and prioritization skills - you are able to manage and a high volume of moving pieces, large and small;

Develop and maintain a deep understanding of our products and services, including features, benefits, and competitive advantages.

Create compelling marketing materials, including brochures and presentations, to effectively communicate our product offerings to brokers.

Engage with brokers through phone calls, emails, and meetings to present product offerings and provide detailed information about our services.

Excellent communication skills, both written and verbal, with the ability to articulate complex ideas effectively.

Experienced with facilitation, conflict management and team motivation techniques

Supports the engineering managers and teams in Product Delivery/Management

Solid understanding of Agile Principles, Agile Lifecycle Management tools (e.g. VersionOne, Jira) and Scrum Methodology

You have well-developed communications skills and enjoy collaborating

You have a desire to reimagine our business for the customer’s benefit

Communicates expectation for delivery and timelines between stakeholders, engineering leads, and engineering managers

Three to five years of work experience, with at least two years working with a product management team.

Collaborate with other Product Managers to define scope and requirements for new features.

Experience collaborating with technical and non-technical stakeholders in cross-functional environments.

Experience using and/or managing marketing technology platforms such as: CDP, Salesforce Marketing Cloud.

Exceptional written and verbal communication skills.

Ability to work iteratively and respond to changing requirements and evolving stakeholder visions.

3+ years of Product Management experience - consumer experience required; systems experience a plus

Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members

Deep consumer mindset and 0-1, nascent consumer experience, with excellent product intuition and an experimentation mindset

Fast Company Most Innovative Companies (2020, 2023)

Built Best Places to Work (2023)

Fast Company Best Workplaces for Innovators (2022)

3+ years of Product Management experience - consumer experience required; systems experience a plus

Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members

Deep consumer mindset and 0-1, nascent consumer experience, with excellent product intuition and an experimentation mindset

Fast Company Most Innovative Companies (2020, 2023)

Built Best Places to Work (2023)

Fast Company Best Workplaces for Innovators (2022)

Partner with Product teams (especially Product Marketing Managers) to leverage the Community to help meet their product adoption goals

Plan and host events on the Community that feature product managers and teams and increase their connections to sellers

Build and manage processes for closed-loop Ideate responses from internal teams including Product.

2+ years work experience in the online community/ customer engagement space

Experience with the following tools: Khoros (fka: Lithium), Asana, Salesforce, Looker

Experience organizing and facilitating high-quality digital programs from concept to planning, production, execution, and retrospective

Expertise in brand marketing and strong project management experience with the ability to work on multiple priority projects simultaneously.

Lead the creation of an ambassador program, including content development, relationship management and event oversight.

Manage the creation of and updates to branded and support program materials for the Community.

Manage the training, printing, and fulfillment process for all Community materials, including translations.

Actively manage multiple agency partners to ensure execution on agreed timelines, budget, and quality deliverables.

Ensure execution of Marketing activities in compliance with Medical, Regulatory and Legal requirements and processes.

Work collaboratively with Care, Finance, Professional Services and other departments to ensure uniform cohesion, responsibilities and accountability

Improving Net Promoter Score (NPS) through series of “wellness” and education based campaigns

Improve the experience for customers resulting in improved financial performance.

5+ years of Customer Success Experience

Experience with tools leveraged to send mass communication, educate, inform, and market/campaign at scale

Recent experience with digital customer engagement

Strong project management skills and the ability to manage multiple projects simultaneously.

Strong analytical skills and experience with data analysis tools.

Excellent communication skills and the ability to work cross-functionally with product managers, designers, and developers.

Work closely with product managers, designers, and developers to ensure that engagement strategies align with product goals and user needs.

3-5 years of experience in digital product engagement, digital marketing, or a related field.

Experience developing and executing user engagement strategies for digital products and services.