Digital Engagement Manager - Denver, Co

Who we are:

bread & Butter is a full-service digital marketing, public relations, social media and creative agency with a fondness for all things food, drink and travel. We are a collaborative group of dreamers and do-ers. And we are the people in your neighborhood. We combine intimate local knowledge with an extensive national network to craft clever and multidisciplinary communications campaigns tailored to your unique needs. We only partner with inventive businesses that continually challenge us to think big, but act small.

Why bread & Butter:

We are Southerners at heart, always saying, “Please” and “Thank You,” and hustlers by trade. We believe everyone deserves a seat at the table and practice what we preach to ensure the spirit of hospitality runs through everything we do. We're not a company that wastes time—not yours, not ours. We are not too busy to talk, come by or think of new ways to increase long-term brand awareness. For us, there is little difference between work and pleasure because our work is our pleasure.

We’re Looking at You!

A Digital Engagement Manager with bread & Butter is a social media whiz kid, go-getter, and many-hat wearer who is ready to roll up your sleeves and get to work. You can’t get enough social media, you always have your eye on who to follow next and social listening is your jam. You are the account dynamo, helping meet client goals by crafting a social media voice and channeling brand sentiment to build authentic, relevant, interactive conversations and relationships. A proverbial eager beaver, you meet or beat deadlines, stay ahead of trends and always look for a new way to skin a cat. A DEM for bread & Butter should be thoughtful, creative, a strong writer, possess an almost obsessive attention to detail. You're the first to get in the mix when helping means the chance to learn more.

Available Opportunity:

A Digital Engagement Manager for bread & Butter serves as the moderator of voice and tone on social media through community support, content distribution and digital engagement daily. Digital Engagement Managers serve as a representative of the company and as a liaison between clients and their social audience. Digital Engagement Manager report to the Social Media Strategist.

Here’s What We Need:

• Knowledge of the latest and greatest online engagement tactics to implement new audience acquisition tactics, including engaging with trending topics, events, hashtags, people, places and brands to acquire new followers.
• Ability to exercise sound judgement, responding to consumers and guests within a brand’s voice during daily community management practices.
• Problem solver extraordinaire, you know how to confidently address client’s social audience, as well as real time issues that require immediate attention.
• Help vet incoming influencer/media/brand partnership requests, identifying followership, engagement and monetary expectations, passing to appropriate internal/external teams.
• Capacity to find and engage with likeminded brands, local partners, businesses, media, influencers and tastemakers that contribute to increased engagement and new followers.
• Extensive knowledge of Facebook, Twitter, Instagram, TikTok, Pinterest, LinkedIn, YouTube and other relevant social media networks.
• Media junkie - there’s no such thing as reading/watching too much. Bonus points for pop culture acumen.
• Obsessive eye for detail with a knack for to conducting online reputation monitoring for user-review sites such as Yelp, TripAdvisor, Google, etc., as well as responding to questions and complaints with approved messaging.
• 1-2 years relevant experience in social media management and/or social media marketing.
• Excitement for growth, new ideas, new ways of doing things and a place you’re excited to call home. Say yes!
• BA/BS degree or equivalent practical experience
• Ability to thrive in a fast-paced environment, prioritizing and handling multiple projects.
• Engage in social listening for clients, understanding how to identify competitive set tone and sentiment.
• Love of a fast-paced environment and the satisfaction of a busy yet productive day
• Content fanatic - excited to support photo and video content creation for hotels and restaurants.
• Background in creative development, social media analytics tools, and campaign analysis.
• Ability to peer and self-edit writing quickly, checking for and replying to comments and questions utilizing community response library within appropriate timeframe.
• Flexibility and a desire for endless possibilities
• Love of Later for campaign management, including ensuring Later's system connectivity is working, how to turn approved content, schedule similar content across platforms and add appropriate tags, hashtags and link in bio info.

Having Our Cake & Eating it Too:

• We offer 401k, new business bonuses and a generous employee referral program.
• Learning something new is our jam. We try to say, “Yes!” and we’ll figure it out. We offer extensive training, opportunities to expand your skillset and the ability to work in any office across the country.
• We offer unlimited vacation, generous maternity, family planning and personal leave, work from home, Endless Summer Fridays and time off for important events like birthdays and parent-teacher conferences.
• We love celebrating, whether it’s Wine Wednesday or just Tuesday. We always enjoy an excuse to raise a glass.
• We want you to be healthy – mentally, spiritually and physically. We offer generous medical, dental, and vision insurance, as well as the flexibility that comes with being a “little big” company.

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