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Desktop Support Technician Level 1 Jobs

Desktop Support - Level I
By Grapevine MSP Technology Services At Santa Maria, CA, United States

Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."

401K Plan with matching pay contributions

Senior Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $120,000 - $180,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Level 2 Desktop Support Technician
By MUFG At , New York, 10020, Ny $75,000 - $90,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUB supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUB's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Desktop Support Technician - Level 2
By MUFG At , New York, 10020, Ny $95,000 - $130,000 a year
Track hardware/software assets and ensure documented IT asset management policies are followed.
Communicate to MUBK's supervision of any issues that need management attention and problems that impact large numbers of clients.
Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery processes.
Provide User provisioning/de-provisioning for HW/SW in accordance with MUBK's IT asset management procedures.
Provide technical support for remotely connected users through VPN.
Collaborate with on-site staff to supplement the existing MS Office 365 knowledge base and document solutions.
Level 1 Desktop Support Technician
By Summit Human Capital At Chester, VA, United States
2-4 years of experience in Desktop Support/Customer Service.
Deep knowledge of Microsoft Suite (Office 365, Sharepoint, OneDrive).
Great communication skills and ability to mold their approach to different end users
Document recurring issues to create a knowledge base for efficient problem resolution
Knowledge of ticketing systems for problem resolution
Conduct remote technical upgrades, software installations, and implementations to enhance system functionality.
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc At Oakland, CA, United States
Perform hardware deployments, including rack and stack procedures, cable management, and equipment setup.
Proficiency in hardware deployment, including rack and stack procedures, cable management, and equipment setup.
Provide first and second-level technical support to end-users in person, over the phone, or via remote assistance.
Provide exceptional customer service and ensure a positive end-user experience.
Previous experience in a desktop support role, preferably at Level 1 or Level 2.
Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
Desktop Support Technician – Entry Level 1 (Windows & Mac)
By New Era Technology At Milpitas, CA, United States
Using any case management / support ticketing and knowledge-based systems
Knowledge and experience providing customer services, preferably in an IT service environment
Technical skills in installation and troubleshooting of relevant software and hardware
Experience of supporting Office 365
Critical thinking and analytical capabilities in troubleshooting and problem solving
Planning, organizing and prioritizing skills
Level 1 Desktop Support Technician
By Housing Authority of Kansas City At Kansas City, MO, United States

Description The Housing Authority of Kansas City, Missouri is seeking qualified candidates for the position of Level 1 Desktop Support Technician. The Level 1 Desktop Support Technician's role ...

Desktop Support Level 2 Jobs
By Tanisha Systems, Inc At Lakewood, CO, United States

Disciplined, Systematic Problem-solving Skills Required.

Desktop Support Level 2 Jobs
By Tanisha Systems, Inc At Atlanta, GA, United States

Disciplined, Systematic Problem-solving Skills Required.

Desktop Support / Entry Level
By Cook Systems At Tennessee, United States

Cook Systems is hiring entry level desktop support reps for a 6+ month contract. This is a remote role but candidates must live in TN upon submittal. Requires a minimum of 1year of current ...

It Support Technician - Level 1
By Augustana Care (Now Cassia - see new profile) At Minneapolis, MN, United States
Utilize remote management and support tools to troubleshoot end user devices.
Perform basic Active Directory management of computers and user accounts including account modification, password resets, and accounting onboarding & disabling.
Provide basic support and management for endpoint security, mobile device management, self-service password reset, spam filter and web filter.
IT Support Technician skills and requirements:
Contribute documentation to help desk ticketing system and knowledge base articles.
2+ years of recent related experience and/or training required.
Support Technician Level 1 Jobs
By BoomPress At United States
Knowledge of WordPress, Wix, or other various Content Management Systems
Good Interpersonal and organizational skills
Requires a technical background with 0-2 years of experience
Hours: Monday-Friday 6-10pm (EST)
Entry Level Desktop/Pc Technician
By Amaze Systems At Omaha, NE, United States
* Asset management and inventory update
experience in configuring the new laptop/Desktop
Image a Machine (laptop / Desktop)
* Installation and moving of PC equipment as well as preparing equipment for disposal.
* Software installation, OS upgrades , antivirus and windows patch updates.
* Printer and other peripheral installation
Level 1 Desktop Support Analyst
By True Group, Inc. At United States
Respond to technical support tickets and assist in determining the nature of the technical issues, almost exclusively via remote access.
1+ year of experience as a Desktop Support Analyst
Bachelor's Degree in Information Technology or related field or relevant experience
Good analytical and problem-solving skills
Network security experience a plus
Identify and assist in the resolution of hardware, software, and/or networking issues.
Desktop Support Technician Level Ii
By Heunets Inc At Woodhull, IL, United States
Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
Candidate Required Minimum Qualifications And Skills
Should have basic knowledge of Mac operating system, to support Apple pc users.
Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
Minimum of 18 months years of IT experience.
Proven analytical, troubleshooting and problem-solving skills.
Desktop Support Level 2 Jobs
By Global IT Con LLC. At Berkeley, CA, United States

Skills - 5 to 15 years of experience in Desktop Support - Strong experience in Windows & Mac OS - Troubleshooting and break/fix (70% Windows & 30% Mac) - Experience in JAMF - Experience in ...

Desktop Support Technician Level Ii
By VFI At Homestead, FL, United States
Capabilities needed to deliver in-person and remote IT aid.
Maintains currency and highest level of technical skill in field of expertise.
At least 3+ years of experience as a Desktop Support Technician.
Possess or obtain IAT Level II certification.
Fantastic installation, diagnostic, upgrade, and restoration abilities.
Provides support to end-users for PC, server, mainframe applications, and hardware.
Info Sys Anl 1 (Phoenix Client/Desktop/Systems Support )
By University of California, Davis At , Davis, 95616, Ca $21.22 - $40.47 an hour
Experience providing great Customer Service in a high-tempo busy environment with frequent interruptions
Experience with learning and applying various technological solutions without formal training, standard operating procedures, documentation or paid enterprise solutions
Experience with Audio Video troubleshooting and ad hoc conference/classroom technical support
Experience working and completing tasks across multiple physical locations on a daily basis
Experience with campus systems such as (uConnect), AD3, Banner, Kauli, Office365,
Experience uploading, editing and working with Kaltura through
Level 1 Technician Jobs
By Amicus IT, LLC At Greater St. Louis, United States
Strong ability to work in an energetic, remote team environment
Experience in an IT and/or Customer Service-related position. Interest and Aptitude for IT and technology necessary.
·Good writing skills for end-user communication as well as documentation of actions
Positive attitude and a customer-centric
Passionate about a career in technology
Highly motivated and able to inspire others

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Desktop Support Technician Level 1 to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing customer service. If you are a motivated individual with excellent problem-solving skills, we want to hear from you!

A Desktop Support Technician Level 1 is responsible for providing technical assistance to computer users. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to users.

What is Desktop Support Technician Level 1 Skill Requirements?

• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Desktop Support Technician Level 1 Qualifications?

• High school diploma or equivalent
• A+ certification or equivalent experience
• Experience with Windows and Mac operating systems
• Experience with Microsoft Office Suite

What is Desktop Support Technician Level 1 Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of computer security principles
• Knowledge of troubleshooting techniques

What is Desktop Support Technician Level 1 Experience?

• Previous experience in a technical support role
• Experience with Windows and Mac operating systems
• Experience with Microsoft Office Suite

What is Desktop Support Technician Level 1 Responsibilities?

• Provide technical assistance to computer users
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support to users
• Maintain and update computer systems
• Monitor system performance and security
• Create and maintain