Register
Recruit Create CV

Customer Technical Support Representative 3 Jobs

Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Technical Support Representative
By LaunchPointPEO At Honolulu, HI, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Technical Support Representative
By LaunchPointPEO At Alameda, CA, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Technical Support Representative
By LaunchPointPEO At Washington, DC, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Technical Support Engineer 3 Jobs
By Juniper Networks At , Westford, 01886, Ma $95,700 - $146,740 a year
Strong customer management and customer service skills
What you’ll be doing: Case Management:
Develop and maintain skills in his/her core products and technologies and highlight any need for training as the customers networks evolve
Bachelor's degree in engineering, computer science or related field, or equivalent experience
At least 5+ years of experience in supporting large, complex IP-based networks.
Experience with traffic generators and network protocols analysis tools
Clinical Customer Service Representative - Halsted 3/ Osler 3 Inpatient
By Johns Hopkins University At , Baltimore, 21218, Md

Requisition #: 627898 Location: Johns Hopkins Hospital, Baltimore, MD 21201 Category: Nursing Support/Patient Care Schedule: Night Shift Join an amazing global healthcare organization! ...

It - Customer Technical Support Representative
By InfiCare Staffing At United States

Request ID: 36470-1 Duration: 1+ yr. Location work will be performed: Remote Job Title: IT - Customer Technical Support Representative Public Trust/ Eligibility Required. Job Description ...

Customer Technical Support Representative - Part Time
By zyBooks: A Wiley Brand At California, United States
Deep product knowledge, enough to be able to answer questions.
Knowledge of basics of C, C++, Python, Java, MATLAB, Assembly.
Helping students with accounts and subscriptions.
Helping instructors with course setup.
Responding promptly and professionally to customer inquiries to ensure customer satisfaction.
Acknowledging and resolving customer complaints.
Technical Customer Support Representative
By RemoteLock At Denver Metropolitan Area, United States
● Working directly with customers purchasing hardware and software online to ensure an excellent customer service experience
● Minimum of 2 years customer support experience, ideally with IoT (Internet of things) products
● Excellent Communication Skills (email and phone) with strong empathy and patience.
● Ability to multitask, prioritize, and manage time effectively
● Working knowledge of customer service software, ticketing systems, databases and tools (Salesforce and NetSuite are pluses)
● Wi-Fi network knowledge a plus
Urgent Hiring :: It - Customer Technical Support Representative 4 :: Onsite Role
By InfiCare Staffing At Raleigh, NC, United States
Support various Tier 1 platforms as directed by management/team lead(s).
Live Chat and/or any Customer Relationship Management (CRM) software tools.
Candidates must have Microsoft Office product knowledge and trouble shooting skills, to include:
Ensure that end-user problems are resolved within Service Level Agreement (SLA) parameters set by managers/team leads.
May hold entry level certification(s) in field of work.
Possesses the ability to successfully manage and prioritize concurrent task, i.e., handling three chat sessions at one time.
Customer Technical Support Representative
By Peraton At United States
Requires High School Diploma, plus some advanced training in IT. 2 to 4 years Call Center of experience.
Certifications in IT a plus, but not required - for example SEC +; COMP TIA A+; CompTIA Network+
Provides and assists in troubleshooting User PC/IT issues
Using ServiceNow creates tickets into Peraton's database for EU's issues
Technical Support Representative Jobs
By Intellicomm Inc. At Greater Philadelphia, United States
Strong computer usage and problem-solving skills;
Sound verbal and written communications skills;
Assist customers' online service setup issues via phone and email.
Assist new customers with their initial service settings.
Address customer inquiries regarding service features available.
Troubleshoot technical issues that customers encounter with service usage.
Technical Support Representative Jobs
By NLB Services At United States
6 months of experience in Customer Service
Looking to work in IT Environment
General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Technical Support Representative Jobs
By CVS Health At , Smithfield, Ri $17.00 - $27.90 an hour
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques
Experience in a help desk/call center environment providing technical support in a retail environment
Experience using computer hardware and software applications
Document problems, complete problem tickets, and request information in the support tools
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements
Collaborate well in a team environment
Technical Support Representative Jobs
By Abbott Laboratories At , Irving, Tx
Manage and resolve moderately complex customer issues via remote technology such as instrument screen sharing, predictive Log-IC and AbbottLink.
Utilize strong interpersonal communication skills while engaging with customers to resolve issues using Achieving Service Excellence model.
Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Utilize the ticket documentation system to ensure all meaningful data is captured to support product design/customer usability per compliance standards.
Technical Support Representative Jobs
By Viasat, Inc. At , College Station, 77845, Tx $16.00 - $23.15 an hour
Document key aspects of each end-user interactions within our Case Management solution.
Assist end-users with general questions that range from rate plan differences to service availability to potential contract requirements.
Great communication skills showing you to be outgoing, friendly, kind and warm in demeanor; a “people person”.
General knowledge of personal computer networking.
Great analytical, problem-solving and conceptual skills.
Excellent written and verbal communication skills.
Technical Support Representative Jobs
By Empower At Dallas-Fort Worth Metroplex, United States
Excellent operational, organizational and follow-up skills with the ability to manage and process complex operational work.
Proven abilities to maintain appropriate policies & procedures for regulatory-driven requirements.
Manage the day-to-day resolution of customer issues through email and phone in a high volume environment
Possess practical work experience equivalent to 2+ years in support services experience in IT Help Desk and/or Desktop Support
Exceptional verbal, written and listening communication skills.
Strong interpersonal skills, team-oriented, and collaborative.
It Technical Support Analyst 1-3
By State of Louisiana At , Baton Rouge, 70806, La $3,737 - $6,549 a month
A baccalaureate degree plus one year of experience in information technology.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
Technical Support/Customer Experience Representative
By eDist - A Division Of A.I. Smarter World, Inc. At , Remote $38,000 - $48,000 a year
Have excellent time management skills and can make decisions quickly.
We pride ourselves on our knowledge, professionalism, integrity, and innovation.
Providing best practices and whole solutions recommendations to enhance the Client experience.
Strong communication, analytical, documentation, and listening skills.
Strong skills with Microsoft Office Suite and common troubleshooting.
Bachelor’s Degree in Computer Science or similar industry experience
Technical Support Representative Jobs
By HomeWAV At , St. Louis, 63146, Mo $22 an hour
Refresh knowledge of the HomeWAV system and learn new features as they are released;
Document troubleshooting steps and all general HomeWAV knowledge for continued department improvement;
Associates degree in Computer Science, Engineering, Information Technology, or related experience is preferred;
1+ years of experience diagnosing and troubleshooting technical-related issues, identifying recurring issues, and driving issues to resolution;
In-depth knowledge of computer systems and mobile devices;
Strong multi-tasking and problem-solving skills with ability to use good judgment in handling serious customer problems;

Are you looking for a challenging and rewarding role as a Customer Technical Support Representative? We are looking for an experienced and passionate individual to join our team and provide world-class technical support to our customers. If you have a knack for problem-solving and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Customer Technical Support Representative 3 is a customer service professional who provides technical support to customers. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers understand how to use products and services. They must have excellent customer service skills, be able to think on their feet, and be able to work independently. Detailed Job Description Customer Technical Support Representative 3 is responsible for providing technical support to customers. They must be able to troubleshoot customer issues, provide technical advice, and help customers understand how to use products and services. They must have excellent customer service skills, be able to think on their feet, and be able to work independently. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to provide accurate and timely responses to customer inquiries. They must be able to work with customers to resolve their technical issues. Job Skills Required
• Excellent customer service skills
• Ability to think on their feet
• Ability to work independently
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to explain technical concepts to customers
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate and timely responses to customer inquiries
• Ability to work with customers to resolve their technical issues
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of customer service software, such as CRM systems
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of customer service software, such as CRM systems
• Knowledge of troubleshooting techniques
Job Experience
• At least 3 years of experience in customer service or technical support
Job Responsibilities
• Troubleshoot customer issues
• Provide technical advice
• Help customers understand how to use products and services
• Handle customer inquiries in a professional and courteous manner
• Provide accurate and timely responses to customer inquiries
• Work with customers to resolve their technical issues
• Follow up with customers to ensure their satisfaction