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Customer Support Representative Remote Jobs in Houston, Texas

Customer Support Representative - Remote | Wfh
By Get It Recruit - Healthcare At Houston, TX, United States

We're looking for a dedicated and friendly Customer Service Support Representative to join our team and assist customers in ensuring seamless equipment setup, operation, and inventory management. In ...

Customer Support Representative Jobs
By NoGigiddy At , Houston, Tx $15 - $20 an hour
Demonstrated experience in a customer service role, confirming your skills and capabilities in the field.
Robust problem-solving abilities and conflict resolution skills, showing that you can handle challenging situations and find effective solutions.
Outstanding communication and interpersonal skills, facilitating effective customer interaction.
Handle customer inquiries through multiple channels, including phone, email, and chat, demonstrating your versatility and adaptability.
Provide clear, useful information about our products and services to ensure customers can fully capitalize on their relationship with us.
Resolve customer complaints with a level-headed, effective approach, showcasing your professionalism under pressure.
Customer Support Specialist - Virtual/Remote
By Enumerate At Houston, TX, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative Jobs
By ZOLL LifeVest At , Chelmsford
Technical education, job experience or a combination of both required and
Experience working remotely with space for an “at-home workstation” required and
Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) required and
Excellent verbal and written skills
Strong analytical and reasoning skills to effectively troubleshoot issues over the phone
Provide customer service and technical support of all Itamar Medical products and services.
Customer Support Representative Jobs
By FloSports At , Austin, 78702, Tx
Excellent computer skills; knowledge of G-Suite, Microsoft Office
Contribute to the team and customer knowledge base
Experience in Salesforce or CRM databases
1-2 years’ experience in customer service
Knowledge of digital streaming services and devices such as Apple TV, iTunes, Roku, and/or FireTV
Ability to work from home with access to a high speed internet router
Customer Support Specialist - Virtual/Remote
By Enumerate At Fort Worth, TX, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative Jobs
By Growth Cave At Austin, TX, United States
Onboarding, coaching, and holding clients accountable to their action items & goals
Handling any feedback, complaints, disputes, or refund requests with tact and understanding
Preventing & Resolving Refund/Cancelation Requests
Moving Clients Through The Training To Each Milestone
Providing Marketing & Sales Coaching To Clients
Keeping Asana Organized & Up-To-Date
Customer Support Representative Jobs
By Labster At Greater Boston, United States
Create and update knowledge articles
Previous SaaS experience with tech support & customer support is a plus
Experience with Intercom or similar chatbot tool preferred
If you’ve got these skills, we’d love to hear from you
Answer live chat queries on Intercom, the awesome chat tool we use
Cover a critical shift that includes weekends from 10 AM EST to 7 PM EST Thursday through Monday
Pulsem - Customer Support Representative (Remote Us)
By EverCommerce At Dallas, TX, United States
Skills and Experience needed for success in this role:
Promote and upsell other product offerings within the pulseM platform
At least one year of experience in a similar customer support role with a SaaS company
Obsession with a world-class customer experience
Outstanding organizational skills, with strong follow-through
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Customer Support Representative / Full Time (Remote)
By ELITE IT Solutions, Inc. At Austin, TX, United States
Keep detailed records of customer interactions, transactions, comments, and complaints using our customer relationship management (CRM) system.
Strong organizational and multitasking skills, with the ability to prioritize and manage time effectively.
Ongoing training and coaching to enhance your skills and knowledge.
Supportive management team that recognizes and rewards hard work and dedication.
Stay up-to-date with product knowledge, industry trends, and customer support best practices to provide accurate and efficient assistance.
Previous experience in customer support or a related role is preferred but not required.
Customer Support Associate (Remote, Hawaii)
By Squarespace At Hawaii, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Advisor (Remote, Hawaii)
By Squarespace At Hawaii, United States
Experience with dynamic writing skills with strengths in grammar and spelling
Identify non-standard customer experiences and escalate issues
Comfortable working in a independently and collaboratively in a remote role
Previous customer support experience a bonus
Retirement benefits with employer match
$100 per month remote Stipend
Customer Support Specialist - Virtual/Remote
By Enumerate At San Antonio, TX, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Bowie, MD, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Dallas, TX, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Junior (Remote)
By HireMatch At Dallas, TX, United States
Becoming an extraordinaire. You’ll know the app so well, you may even have dreams about it!
Swiftly replying to customer emails with well-written, generous, authentic responses via our help desk software (Help Scout)
Investigating and resolving both basic and complex support issues in a simple, straightforward way
Troubleshooting and clearly reporting bugs to our developers
Tracking our customer’s feature requests - Our company is built for them after all!
Recording brief tutorial videos to respond to customer emails when helpful
Sales Support Representative - Remote
By Ferguson Enterprises, LLC At , Atlanta, 30303, Ga
Ability to effectively use customer relationship management (CRM) system and phone system.
0-3 years of sales and/or customer service experience is preferred.
Exhibit strong skills for sales, including the ability to upsell.
Ability to quickly learn product knowledge and processes.
Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Customer Experience Representative -Steve & Kate's Camp (Remote)
By Bright Horizons Family Solutions At , Dallas, 75201, Tx $17 - $18 an hour
Minimum of 6 months costumer service experience
Excellent grammar, spelling, and typing skills
Managing and prioritizing multiple concerns.
Moving on quickly from both success and failure.
Reviewing financial aid applications using specific criteria and communicating with applicants about their acceptance, or following-up with additional questions, if needed.
Documenting the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Customer Services Representative (Remote Position)
By Pete's Collision Center At Chicago, IL, United States

We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling. Compensation: $30.00/hr Duties are as follows: Answer ...

Customer Support Representative Jobs
By Instructional Empowerment At Blairsville, PA, United States
1-3 years of experience of the same or similar position
Here’s the schedule you’ll work and the total compensation & Benefits package:
Updating contact information for accounts.
Escalate customer inquiries when needed.
Responsible for inbound and outbound calls with customers.
Responsible for technical support including but not limited to password resets and system navigation.
Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
Customer Support Specialist - Remote
By Booking Bliss Travel At Vandalia, MT, United States
Communicate professionally with clients and colleagues
Engage with clients and ask questions to determine their wants, needs, preferences, and expectations
Research, plan, and organize itineraries based on client needs
Create quotes, itineraries, and invoices
Stay up to date with industry news, changes, restrictions and best practices
Must be 18+ and a resident of the United States
Customer Support Representative Jobs
By Linden Lab At Duluth, GA, United States
6 months of experience in customer facing environments (retail/support) or a related field; experience in the gaming industry is a plus.
Excellent verbal, written and listening communication skills
High school diploma, some college preferred, but we will consider candidates with a higher level customer facing work experience only.
Hybrid in-office and work-remote role
Effective and thoughtful responses to customer inquiries regarding billing, product features, and account access via telephone and support ticket
Partnership with other Customer Support team members to collaborate to address sensitive customer issues
Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Customer Support Representative 2 Jobs
By Deacero USA, Inc At Poplar Bluff, MO, United States
Experience with Customer Relationship Management (CRM) software is a plus
At least 2 years of experience in customer service or a related field
Excellent communication skills, both written and verbal
Knowledge of Microsoft Office Suite
Responding promptly to customer inquiries
Communicating with customers through various channels including phone, email, and chat
Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Rockbot At Oakland, CA, United States
Excellent time management skills; comfortable multi-tasking
Create an amazing experience for all customers
Excellent written and verbal communication skills
A can-do attitude and amazing problem solving skills
Must be able to work Eastern Standard Time to qualify*
Have upbeat communication on incoming customer emails, calls, and chats regarding billing issues, product problems, service questions, and general client concerns
Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Learner Success Support Representative - Remote
By BloomTech At San Francisco, CA, United States
1+ years working in a Learner-facing role in education or customer support
Experience working in a fast-paced environment with multiple concurrent priorities and tasks
Route Learner requests and issues to the appropriate staff member or team
Collaborate with staff members regarding support escalations, along with other requests or inquiries received
Work with and assist Learners regarding general academic, admissions, and technical inquiries or requests
Update cases regularly with all relevant information, i.e. interactions with Learners or progress of a case, for record-keeping
Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Customer Support Representative Jobs
By M.Coast Enterprise At Whittier, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Support Representative to join our remote team and help our customers with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Customer Support Representative Remote is a customer service role that involves providing assistance to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. Detailed Job Description The Customer Support Representative Remote is responsible for providing customer service to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. The Customer Support Representative Remote will be responsible for responding to customer inquiries, resolving customer issues, and providing customer support. The Customer Support Representative Remote will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management. Job Skills Required
• Excellent communication skills
• Problem-solving abilities
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to use customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience using customer service software
Job Responsibilities
• Respond to customer inquiries via phone, email, or online chat
• Resolve customer issues in a timely manner
• Provide customer support and assistance
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow up with customers to ensure satisfaction
• Follow company policies and procedures