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Customer Support Manager Jobs in Utah

Territory Customer Support Manager
By John Deere At , Saratoga Springs
Develop channel partner's service management/profitability capabilities
Bachelor's Degree in Education, Business, Management, Engineering, Technology, Agricultural Sciences, Marketing or related discipline
2 or more years of experience with regular customer contact, knowledge of dealer/distribution network processes and broad product knowledge
2 or more years customer support and/or marketing and sales experience with customer interaction regarding products, parts, and/or service
Microsoft Office Tools knowledge (Outlook, Excel, PowerPoint, Word, SharePoint)
2 or more years practical experience with John Deere machinery and equipment
Customer Support Manager Jobs
By Neighbor At Lehi, UT, United States
Manage relationships with vendors and BPO partners
Identify product changes that will improve user experience, and work cross-functionally to drive organizational impact
3+ years in a Support leadership role, including hiring experience
2+ years of experience in a start-up environment or fast growing company
Experience communicating directly with customers to assess needs and solve issues
Excellent verbal and written communication skills
Customer Support Manager Jobs
By Black Diamond Management Inc. At Taylorsville, UT, United States
Work with the customer service manager to ensure proper customer service is being delivered.
Knowledge about our products to better assist our customers.
High school diploma, general education degree or equivalent
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
knowledge of customer service principles and practices
Customer Support Manager Jobs
By Black Diamond Management Inc. At Murray, UT, United States
Work with the customer service manager to ensure proper customer service is being delivered.
Knowledge about our products to better assist our customers.
High school diploma, general education degree or equivalent
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
knowledge of customer service principles and practices
Customer Support Manager, Enterprise Support
By Upwork At Washington, United States
Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.
Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.
Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.
Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.
Implement production, productivity, quality, and customer-service standards.
Keep abreast of industry trends and best practices in customer support and share insights with the team.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a drive to make a positive impact, this is the job for you!

Customer Support Manager Job Skills:

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to analyze customer feedback and develop solutions
• Ability to stay organized and meet deadlines

What is Customer Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to use customer service software, databases, and tools
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Customer Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Support Manager Job Experience?

• Previous experience in customer service