Register
Recruit Create CV

Customer Support Manager Jobs in Georgia

Customer Support Manager - Hcm Application
By Workday At Atlanta, GA, United States
3+ years of experience in a customer services role (consulting, services, support, account management)
4+ years’ experience leading a Technical Support Team, Customer Support Team, or a Functional Systems Team
Strong problem solving, priority setting, facilitation, multi-tasking, and analytical skills
Prior experience with HCM or other enterprise software applications
2+ years leading a technical team, software engineering team, or a functional systems team
Ability to generate a sense of urgency and rally appropriate resources
Customer Support Manager Jobs
By ResMed At Peachtree Corners, GA, United States
Minimum of 1-3 years prior billing, customer service, or account management experience.
High School degree, or an equivalent combination of education and professional experience.
Manage and respond to all RCM Support cases for your customer base.
Minimum of 8 years of related experience.
Operate as the lead point of contact for any and all matters specific to your customer base.
Coordinate, schedule, and conduct all pertinent training for assigned customer base.
Manager, Customer Support Jobs
By ServiceTitan At Atlanta, GA, United States
Oversee change management and reengineering activities including implementing new processes, systems, tools/technologies, metrics, and improved organizational alignment.
Manage the day-to-day business operations of the U.S. TSO team in supporting customer issue resolution.
Engage with internal customers and our business partners to deliver new and innovative Technical Support capabilities.
Experience performing well in a highly dynamic, rapidly changing environment
Skilled in focusing on desired results, determining what is important, clarifying next steps and prioritizing work effectively to meet deadlines.
Self-starter with strong sense of urgency and accountability

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a drive to make a positive impact, this is the job for you!

Customer Support Manager Job Skills:

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to analyze customer feedback and develop solutions
• Ability to stay organized and meet deadlines

What is Customer Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to use customer service software, databases, and tools
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Customer Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Support Manager Job Experience?

• Previous experience in customer service