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Customer Support Manager Jobs in Arizona

Senior Manager Customer Support
By EV Group At Tempe, AZ, United States
Qualifications / Education / Skills and Experience:
Manages the day-to-day operations of the customer support team to include escalation resolution, and employee development planning.
Manages Key Performance Indicators and with domestic customers.
Preferred experience in the semiconductor/electronic industry.
Experience to support High Volume Manufacturing customers including managing a 24x7 support environment.
Working knowledge of concepts, purpose and use of EVG equipment or similar equipment.
Senior Operations Manager, Customer Support
By Cruise At Scottsdale, AZ, United States
Pre-tax Commuter Benefit Plan for non-remote employees
5+ years of experience leading a customer-facing team at a start-up or rapid growth company
Demonstrable experience taking ambiguous, complex processes and creating simple, adaptable, and broadly adopted standards which drive quality and consistency
Previous experience in high-tech or transportation industry
Our benefits are here to support the whole you:
Healthy meals and snacks provided for non-remote employees

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Support Manager to join our team and help us provide the best customer experience possible. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a drive to make a positive impact, this is the job for you!

Customer Support Manager Job Skills:

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to analyze customer feedback and develop solutions
• Ability to stay organized and meet deadlines

What is Customer Support Manager Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to use customer service software, databases, and tools
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Customer Support Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Support Manager Job Experience?

• Previous experience in customer service