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Customer Support Associate Jobs in Union, Arkansas

Senior Customer Support Associate - Escalations Support
By Fanatics, Inc. At United States
Take supervisor requests when collectors ask to speak to a manager, help find a resolution and deescalate complex situations.
Develop a thorough knowledge of Fanatics Collectibles’ product portfolio and release calendar.
3+ Years of related experience, preferably as a Sr CS Associate working on escalations.
Advanced knowledge of trading cards and collectibles industry.
Advanced problem-solving abilities and attention to detail.
Excellent interpersonal, verbal, and written communication skills
Associate Customer Support Scientist
By Azenta Life Sciences At United States
Additional tasks and responsibilities as assigned by supervisor
Prior customer service experience preferred.
Strong communication and interpersonal skills, both verbal and written.
Strong critical thinking and problem-solving skills
Excellent documentation and record keeping skills
Interacting with customers daily via phone, email, or live chat.
Associate Customer Support Technician, Accounting
By Applied Systems At United States
Experience with hardware and operating system(s) knowledge/exposure via work or educational pursuits
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc.
Can work remotely or from an Applied Systems office
1+ year of customer service experience
Strong written and verbal communication skills; strong telephone skills
Experience working with technology and Microsoft applications
Customer Support Associate Jobs
By Returnmates At United States

I’m looking for customer obsessed rockstars to join my teams. If you’re interested please reach out.

Customer Support Associate - Accounts & Billing (Weekends)
By Webflow At United States
Familiarity with Webflow's product and capabilities, or have experience with HTML, CSS, and DNS
Location: Remote (United States; BC & ON, Canada)
Reporting to Senior Manager, Customer Support
Provide consistently high-quality customer experiences for all Webflow customers
File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience
Demonstrated experience with providing high-touch customer support over email and live chat in SAAS or account/billing customer service
Customer Support Associate — Hawaii
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate - Temporary
By BrainPOP At United States
1+ years of experience in technical support or customer service roles in a contact center environment or virtual/remote teams
Cross-collaborate with internal departments (Implementation, Sales, Editorial, QA, Product, Marketing, Finance) to ensure the efficient resolution of issues
An optimistic individual with strong interpersonal skills and outgoing personality
Passionate about customer service excellence, with superb communication skills, comfortable breaking down complex technical concepts into easy-to-understand instructions
A self-starter with excellent organizational skills, able to work well independently and with multiple teams from different technical backgrounds
Experience managing tickets in Zendesk (or similar) and JIRA
Customer Support Associate Jobs
By Becker Furniture At Becker, MN, United States
Excellent oral and written communication skills and demonstrate a high level of professionalism and courtesy in person and on the phone.
Some experience with answering phones helpful, but not required.
Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment. (copy machine/fax/scanner)
Strong organizational skills, accuracy, and able to handle detail-oriented work.
Must be ready, willing, and able to work day, evening, weekends and holidays.
Ability to work well individually and with a group.
Customer Support Associate Jobs
By Trayt.Health At Palo Alto, CA, United States
Familiarity with online tools and systems, including Google Suite, JIRA, Hubspot, and ticket-management systems (ZenDesk)
Experience in preparing customer-facing educational materials (articles, process docs)
Excellent verbal and written communication skills
Strong problem-solving abilities and a passion for helping customers
Hyper-organized and detail-oriented, with excellent written and verbal client-facing communication skills
Previous customer service experience or experience in similar customer facing roles is preferred but not mandatory
Associate Customer Support Engineer
By 1upHealth, Inc. At Boston, MA, United States
Work with Management and other Customer Support Engineers
1-2 years experience in a Customer Service or Support role
Strong communication and organizational skills
Working knowledge of databases and ability to write queries in SQL
Worked independently, managed multiple tasks and sensitive data
Experience defining problems, collecting data, establishing facts, and drawing valid conclusions
Customer Support Associate Jobs
By New Island Enterprises At Orlando, FL, United States
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Associate Jobs
By Healthix At New York, NY, United States
Develop and maintain a strong working knowledge of our technical platform and the functionality available.
Bachelor’s degree or equivalent work experience.
IT support experience is strongly preferred. Experience in Healthcare data systems is a plus.
Experience with data-driven software, including SQL or Intersystems Healthshare a plus.
Working with clinical and technical stakeholders will require excellent written and verbal communication skills.
This job has no supervisory responsibilities.
Customer Support Associate Jobs
By Wise At , Tampa $20.50 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
Problem solving: Investigating issues with payments, account set up and login, and providing general support to our customers
Participating in team meetings, participating in ongoing training sessions, 1 on 1 meetings with your lead, and assessing quality reviews
Reviewing other metrics such as: productivity, handling time, QA, and adherence
$20.50 per hour starting salary
Customer Support Associate Jobs
By Hero Journey Club At , Remote
Troubleshooting and resolving technical issues in Discord, Zendesk, and our internal platforms, offering step-by-step guidance and clear instructions
Contributing to the development and improvement of support documentation and knowledge base articles
Bonus points if you can help translate experience supporting members into process improvement ideas
Experience: You have 1-3 years of experience in customer/IT support
Strong Communicator: Exceptional interpersonal skills, and excellent verbal and written communication skills, particularly in online and text-based communities
Supporting our awesome online community by resolving customer support issues, including payment processing, group session assignments, scheduling, onboarding etc.
Customer Support Associate I
By Swing Education At , $26 - $28 an hour
Use tools and knowledge base efficiently to maintain low ticket processing time
Bachelor’s degree preferred or equivalent experience required
Ticket-based customer support experience a plus
Hyper-organized and detail-oriented, with excellent written and verbal communication skills
High level written and verbal skills required
High degree of critical thinking, reading comprehension, and solution-oriented skills required
Associate Director, Customer Support And Maintenance (Remote)
By BD At , San Diego
Support Infusion International Order Management and Dispensing International Order Management
Support and develop the processes for trade in management and the need grows
Experience working with remote teams strongly preferred
Provide consultant guidance and service offering strategies in support of pre-sale, and transition to support to the sales team
Demonstrate high functional knowledge of Infusion Systems products
Maintain strong industry and product knowledge
Eap Worklife Customer Support Associate (Sun-Thur 11:30Am-8:00Pm Est)
By CVS Health At , $18.50 - $34.60 an hour
Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Experienced in a social, psychological, or human service field providing client support.
1-2 years’ experience in call center environment or Behavioral Health experience.
Determines purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.
Assesses client’s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Eap Worklife Customer Support Associate (Wed-Sat 8:00Am-6:30Pm Est)
By CVS Health At , , Tx $18.50 - $34.60 an hour
Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Experienced in a social, psychological, or human service field providing client support.
1-2 years’ experience in call center environment or Behavioral Health experience.
Determines purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.
Assesses client’s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Customer Support Associate Jobs
By Dobility, Inc. At Cambridge, MA, United States
Fully remote / work from home
fully remote / work from home
0-1 years of work experience
Strong analytical skills is a plus
Experience with training is a plus
Knowledge of the field research and international development spaces
Eap Worklife Customer Support Associate (Sun-Thu 12:00Pm-8:30Pm Est)
By CVS Health At , , Ct $18.50 - $34.60 an hour
Assesses for social determinants/needs and offers and
Schedules may be adjusted based on business need
Determines purpose of call by actively listening and
Assesses client’s needs; researches and articulately
Recognizes crisis situations and evaluates for needed
Performs appropriate research in internal databases and

Are you looking for a job that will allow you to help customers and make a difference in their lives? We are looking for a Customer Support Associate to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Support Associate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Support Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Associate Experience?

• Previous experience in customer service or related field
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Associate Responsibilities?

• Respond to customer inquiries via phone, email, chat, or other channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints in a timely manner
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and suggest improvements