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Customer Support Associate Jobs in Arkansas

Senior Customer Support Associate - Escalations Support
By Fanatics, Inc. At United States
Take supervisor requests when collectors ask to speak to a manager, help find a resolution and deescalate complex situations.
Develop a thorough knowledge of Fanatics Collectibles’ product portfolio and release calendar.
3+ Years of related experience, preferably as a Sr CS Associate working on escalations.
Advanced knowledge of trading cards and collectibles industry.
Advanced problem-solving abilities and attention to detail.
Excellent interpersonal, verbal, and written communication skills
Associate Customer Support Scientist
By Azenta Life Sciences At United States
Additional tasks and responsibilities as assigned by supervisor
Prior customer service experience preferred.
Strong communication and interpersonal skills, both verbal and written.
Strong critical thinking and problem-solving skills
Excellent documentation and record keeping skills
Interacting with customers daily via phone, email, or live chat.
Associate Customer Support Technician, Accounting
By Applied Systems At United States
Experience with hardware and operating system(s) knowledge/exposure via work or educational pursuits
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc.
Can work remotely or from an Applied Systems office
1+ year of customer service experience
Strong written and verbal communication skills; strong telephone skills
Experience working with technology and Microsoft applications
Customer Support Associate Jobs
By Returnmates At United States

I’m looking for customer obsessed rockstars to join my teams. If you’re interested please reach out.

Customer Support Associate - Accounts & Billing (Weekends)
By Webflow At United States
Familiarity with Webflow's product and capabilities, or have experience with HTML, CSS, and DNS
Location: Remote (United States; BC & ON, Canada)
Reporting to Senior Manager, Customer Support
Provide consistently high-quality customer experiences for all Webflow customers
File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience
Demonstrated experience with providing high-touch customer support over email and live chat in SAAS or account/billing customer service
Customer Support Associate — Hawaii
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate - Temporary
By BrainPOP At United States
1+ years of experience in technical support or customer service roles in a contact center environment or virtual/remote teams
Cross-collaborate with internal departments (Implementation, Sales, Editorial, QA, Product, Marketing, Finance) to ensure the efficient resolution of issues
An optimistic individual with strong interpersonal skills and outgoing personality
Passionate about customer service excellence, with superb communication skills, comfortable breaking down complex technical concepts into easy-to-understand instructions
A self-starter with excellent organizational skills, able to work well independently and with multiple teams from different technical backgrounds
Experience managing tickets in Zendesk (or similar) and JIRA

Are you looking for a job that will allow you to help customers and make a difference in their lives? We are looking for a Customer Support Associate to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Support Associate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Support Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Associate Experience?

• Previous experience in customer service or related field
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Associate Responsibilities?

• Respond to customer inquiries via phone, email, chat, or other channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints in a timely manner
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and suggest improvements