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Customer Support Rep I Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Customer Support Specialist I
By Genea At California, United States
Exceptional verbal and written communication skills and strong interpersonal abilities
Manage all incoming support inquiries that come in via phone, email, ticketing system, and chat
Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer
Deliver an exceptional customer experience to customers and provide guidance regarding Genea services
Provide data entry as required during the implementation process or for general account maintenance
Customer Support 1 Jobs
By Eyeconic At United States
Typically Has The Following Skills Or Abilities
Online purchasing & e-Commerce knowledge
Prescriptions, Plans, Products, Services, and Procedures
Order Status, Shipping Status, and Stock Availability
Accurate completion of necessary documentation, letters, and forms processing
Quality Assurance testing for company software
It Customer Support Jobs
By Seattle Colleges At , Seattle, 98122 $57,096 - $76,800 a year
Tuition Waiver for additional education
Orca Card / transportation benefits
Independently provide technical and user support for instructional use of digital A/V technologies (projectors, switches, peripheral educational equipment).
Hands-On experience with Windows OS and 0365 (Mac OS a plus)
Strong verbal and written communication skills
Excellent interpersonal skills and ability to work effectively as part of a team.
Customer Support Associate I
By Swing Education At , $26 - $28 an hour
Use tools and knowledge base efficiently to maintain low ticket processing time
Bachelor’s degree preferred or equivalent experience required
Ticket-based customer support experience a plus
Hyper-organized and detail-oriented, with excellent written and verbal communication skills
High level written and verbal skills required
High degree of critical thinking, reading comprehension, and solution-oriented skills required
Customer Support 1 Jobs
By VSP Global At , $15 an hour
knowledge of Eyeconic systems, Order Management and Salesforce but not required.
Typically has the following skills or abilities:
Online purchasing & e-Commerce knowledge
Contingent on the VSP Vision Line of Business (LOB), requires in-depth knowledge in the following areas:
Demonstrated internet knowledge and understanding of basic internet browser settings
Working knowledge of MS Office package
Contract Technical & Warranty Support Rep I - Iot
By Fluidra North America At , Carlsbad, 92010
2 years’ experience delivering customer service with a positive attitude and cheerful disposition.
High school education or equivalent.
Provide support to pool owner customers for inquiries surrounding web-connected device (iAquaLink, etc) troubleshooting, installation, warranty processes and other programs.
Review and authorize warranty service work to be performed by independent service companies.
Attend technical training classes in an effort to maintain current with troubleshooting of web connected products.
Work with other team members to help achieve overall department goals and tasks.
Customer Care Rep I
By Mindlance At New York City Metropolitan Area, United States
Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Responsible for successfully completing the required basic training.
Must pass the appropriate pre-employment test battery.
Primary duties may include, but are not limited to:
Analyzes problems and provides information/solutions.
Customer Support Manager, I/Dd
By Sandata Technologies At New York City Metropolitan Area, United States
• Prior experience using customer relationship management software.
• 2 years prior management experience
• Effectively communicate with peers and all levels of management.
• Ensure security of personal health information (PHI) and report any violations or observations to management.
Tuition reimbursement & paid certification programs
Catalog of training courses for skills development
Customer Support Manager I
By Tessian At Greater Boston, United States
Develop our service offering for our customers
3+ years experience in a technical support role, ideally supporting a B2B SaaS technology
Is passionate about creating amazing experiences for customers
Customer Support Manager I at Tessian
Support our global customers solve challenges with the Tessian platform
Work closely with our Sales teams to shape the solution for prospective customers
Customer Support Jobs
By HIRECLICK At Sioux Falls, SD, United States
Previous experience with Customer Relationship Management systems is preferred.
Participate in formal education and self-study to gain knowledge of HIRECLICK and recruitment software products.
Experience in communications, marketing, business, information systems, or comparable work experience.
Experience in assisting clients via phone, email, and webconferencing.
Excellent interpersonal and communication skills.
Strong analytical and problem solving skills.
Customer Support Advocate I
By ACT At United States
High School Diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Experience with or knowledge of Customer Relationship Management platforms and tools
Use a Customer Relationship Management (CRM) tool to maintain records of customer interactions, transaction, comments, and complaints
Experience working in the education industry highly desirable
Basic experience using office productivity software tools (such as Microsoft Office) or other computer technologies
Ability to develop and maintain positive working relationships with customers and team members, and to proactively manage customer relationships
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Support Jobs
By Vitu At Minnesota, United States
Knowledge of automotive industry is required; dealership experience is preferred.
Excellent communication and interpersonal skills
Strong organizational skills and ability to follow directions
Strong computer and related technical skills
Respond to all customer and employee inquiries and issues with a positive attitude.
Audit and verify paperwork against DVS policies, providing notice to customers and to DVS as set by company procedures.
Customer Support Jobs
By InfiCare Staffing At Phoenix, AZ, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Live Chat Support / Customer Support Rep.
By E-Liquid At Georgia, United States
Ability to manage multiple tasks at once.
High school diploma or equivalent.
Ability to adapt to different personalities
Customer Support Rep - $18/Hr
By Clopay Corporation At Troy, OH, United States
Support efforts of the management and Sales Representative in the set up of new customers.
Maintain databases, system records and updates to Master files, territory manager, Oracle, OFS, etc. Job Requirements:
Typing, preparation and mailing of all legal documents and other paperwork necessary to meet compliance and account set up requirements.
Good computer and typing skills.
Take care of general customer inquiries and problems that are primarily routine or basic in nature.
Compile and prepare regular or special reports necessitating the selection of data from various sources.
Client Support - Customer Service Rep
By ApplicantPro At , Remote $14 an hour
REQUIREMENTS FOR THIS CLIENT SUPPORT - CUSTOMER SERVICE REP JOB
The abilities required for this full- or part-time position are:
Ability to discuss additional features, upgrades, or services with confidence
full- or part-time Client Support - Customer Service Rep
Our full-time (30+ hours per week) employees also have access to
$14/hour with the opportunity to earn bonuses
It Customer Support Jobs
By City of Arlington At , Arlington, Tx $28.69 - $38.26 an hour
Skill in prioritization and time management in order to address issues at appropriate levels.
Knowledge, Skills and Abilities Required:
Knowledge of PC hardware at an advanced level.
Knowledge of Microsoft Windows desktop operating systems at an advanced level.
Knowledge of printer operations at an advanced level, especially in a networked environment.
Knowledge of PC computer tools (such as memory testers, volt meters and diagnostic software) and techniques.

Are you looking for an exciting opportunity to provide excellent customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have excellent communication skills, a passion for customer service, and a desire to make a difference, then this is the job for you!

What is Customer Support Rep I Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Excellent communication skills, both verbal and written
• Proficiency in using computers and related software
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Support Rep I Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Proficiency in using computers and related software
• Excellent communication skills, both verbal and written

What is Customer Support Rep I Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is Customer Support Rep I Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Customer Support Rep I Job Responsibilities?

• Respond to customer inquiries via phone, email,