Client Support - Customer Service Rep

Are you ready to join a dynamic team and provide excellent client support while working from the comfort of your own home? ApplicantPro is seeking a full- or part-time Client Support - Customer Service Rep to join our remote team! In this full- or part-time remote position, you'll usually work during business hours, but the schedule is flexible.

We provide awesome benefits such as 7 paid holidays, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options. And the best part? The pay is $14/hour with the opportunity to earn bonuses. Don't wait, apply today and join the team at ApplicantPro!

APPLICANTPRO: WHO WE ARE

Founded in Utah in 2007, our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. We believe that hiring should be a positive experience that takes the needs of both the employer and job seeker into consideration, and that's why we work hard to practice what we preach. We care more about results than about "how things have always been done." And, our people truly care about our clients and each other.

We have been named one of Utah's Top Workplaces by The Salt Lake Tribune. As we've steadily grown, we've come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.

YOUR DAY-TO-DAY AS A CLIENT SUPPORT - CUSTOMER SERVICE REP

As a new Client Support - Customer Service Rep, you are a superhero for overworked HR professionals and hiring managers. You're the first point of contact for most of our clients, answering their calls, responding to their chats, and replying to their emails. When clients call in with a question or glitch, you're quick to pick up the phone and get them straightened out.

Sometimes the issues that come your way can be pretty complex. But that's part of the fun, right? You get to use your creativity and troubleshooting skills to come up with a solution that works best for each client. And if you can't solve the problem on your own, you make sure they get connected with the right person who can help. One of the best things about this role is that you get to make personal connections with our clients. They know that they can count on you to get their questions answered quickly and accurately, and you get to know some pretty cool people in the process. At the end of the day, you feel good knowing that you're an important part of our clients' success!

REQUIREMENTS FOR THIS CLIENT SUPPORT - CUSTOMER SERVICE REP JOB

The abilities required for this full- or part-time position are:

• Above-average computer skills
• Exceptional customer service skills
• Ability to discuss additional features, upgrades, or services with confidence

Are you a fantastic communicator over the phone, via email, and through text? Do you love to go above and beyond? Would you like the opportunity to work from home? If so, we want to meet you!

JOIN OUR TEAM TODAY!

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

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