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Customer Services Specialist Jobs

Customer Services Specialist Jobs
By InfiCare Staffing At Chesterfield Township, MI, United States

Job Title: Customer Services Specialist Location: Chesterfield, MI Duration: 3 months Shift: 8am- 6pm (start and end times will vary) M-TH 8am 4pm Friday Working at a family practice ...

Senior Customer Support Services Specialist
By TriNet At United States
Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.)
General education, vocational training and/or on-the-job training or equivalent education and experience required
Associate's Degree or equivalent education and experience preferred
Typically 3+ years Customer Service experience required
Typically 2+ years human resources experience required
Excellent verbal and written communication skills.
Customer Services Specialist Jobs
By American Red Cross At Pennsylvania, United States
Day shift hours, 5 days per week (must be willing to work weekends)
On-call 3-4 times per year
Rotate 3 working Holidays per year
Investigate and resolve hospital shipment problems.
Health Spending Accounts & Flexible Spending Accounts
Disability and Insurance: Short + Long Term
Customer Onboarding & Services Specialist (Remote)
By Talentify.io At United States
Project management experience is a plus
Ensure smooth handoffs between sales, services, and customer success management
Familiarity with Hiring Company platform or higher education experience (consulting, software/tech partner, or direct work in higher education)
Strong attention to detail and organizational skills, with the ability to manage multiple projects in fast-paced environments
Manage multiple customer projects independently, ensuring timely completion and high-quality deliverables
Develop expert-level knowledge in key product functionality to guide customers towards strong adoption and platform growth
Services And Customer Experience Specialist
By BEARCloud Inc At San Francisco Bay Area, United States

Www.bearcloud.net is seeking a highly motivated and organized individual to lead its Support , ELA, Cloud renewal business unit!

Customer Services Specialist - 687428
By Mancan At Uniontown, OH, United States

Customer Services Specialist Canton Mancan Professional Staffing Agency is assisting a North Canton company is seeking a clerical candidate with good customer service skills for answering a multi line ...

Customer Services Escalation Specialist I
By Los Angeles Times At El Segundo, CA, United States
1+ years of experience in a customer service phasing role (call center, retail, etc.)
Strong written and verbal communication skills
Strong analytical thinking and problem-solving skills
Experience with Social media platforms (FB, Twitter)
Handle Tier 1 customer escalations - (phone, email & chat)
Ensure 24 hr. or less email response rates
Customer Onboarding & Services Specialist (Remote)
By PeopleGrove At , Arlington, Va
Project management experience is desired, but not required – PMI certification is a plus.
Ensure effective handoffs in the customer journey from sales to services and from services to customer success management
Gain and maintain expert-level knowledge in key product functionality to effectively guide our customers through strong adoption and platform growth
Recent and relevant experience leading customer onboarding or other services projects in a B2B SaaS organization (ed tech preferred).
Demonstrated experience consistently meeting or exceeding targets for customer satisfaction and time to value
Ability to collaborate cross-functionally with sales, customer success managers, support, marketing, and product teams to ensure high customer satisfaction and advocacy
Customer Onboarding & Services Specialist (Remote)
By PeopleGrove At Arlington, VA, United States
Project management experience is desired, but not required – PMI certification is a plus
Ensure effective handoffs in the customer journey from sales to services and from services to customer success management
Gain and maintain expert-level knowledge in key product functionality to effectively guide our customers through strong adoption and platform growth
Recent and relevant experience leading customer onboarding or other services projects in a B2B SaaS organization (ed tech preferred)
Demonstrated experience consistently meeting or exceeding targets for customer satisfaction and time to value
Ability to collaborate cross-functionally with sales, customer success managers, support, marketing, and product teams to ensure high customer satisfaction and advocacy
Customer Support Services Specialist
By TriNet At United States

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to ...

Customer Support Services Specialist - Benefits Center
By TriNet At , Remote $41,600 - $62,040 a year

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Customer Support Services Specialist - Benefits Center
By TriNet At United States

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to ...

Customer Service Specialist, Asu Services
By Arizona State University At , Tempe, Az $20 an hour
Low-cost health, dental, vision, and life insurance benefits available on day one.
Wellness program for preventative health education and screenings.
Completes leveraged support documentation such as knowledge bases to resolve client issues.
Experience in understanding and responding appropriately to basic user requests.
Experience in self-service activities to ensure customer comprehension and satisfaction regarding questions, policies and procedures.
Demonstrated knowledge of financial aid policies and procedures and student business services, policies, and procedures.
Customer Services Coordinator Jobs
By Miami University At Oxford, OH, United States

Job Summary Performs a variety of clerical and administrative services related to overseeing the operations of a retail unit that is part of a larger facility Minimum Qualifications ...

Customer Services Jobs
By Manifest Destination Travels At West Memphis, AR, United States
Cross-sell relevant products to enhance the trip experience
Have effective communication skills, written and oral
Proficient computer skills, including the ability to multitask with several websites and programs
Proven work experience as a travel agent is a plus
Excellent knowledge of computer reservations systems
Personal travel experience will be considered an advantage

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an experienced Customer Services Specialist to join our team and help us provide the best customer experience possible. If you have a passion for helping people and a drive to exceed customer expectations, then this is the job for you!

Overview A Customer Services Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description A Customer Services Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, providing product and service information, and providing technical support. They must be knowledgeable about the products and services offered by the company and be able to answer customer questions and provide solutions to customer problems. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries and provide product and service information
• Resolve customer complaints in a professional and courteous manner
• Provide technical support to customers
• Maintain customer records and update customer information
• Monitor customer satisfaction and provide feedback to management
• Follow up with customers to ensure their satisfaction with the product or service