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Customer Service Team Member Jobs

Transaction & Item Fraud Customer And Team Member Advocate
By U.S. Bank At United States
Strong process facilitation and project management skills
Map development curriculum including internal learning resources (Learning Center, Learner Experience Platform (LXP), Skill Soft…) based on desired career path
Analyze employee feedback and support managers with action plans and engagement initiatives to address areas of concern
Outline alternate development options for skill/career growth such as mentoring, job shadowing, etc
Bachelor's degree, or equivalent work experience
Five to seven years of applicable experience
Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At Zionsville, IN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Service Team Member Jobs
By So Hospitality Group At St Louis, MO, United States
2 + years prior professional experience in restaurant management
Good people management skills, communication and listening skills.
Demonstrated time management and organizational skills
Follows all federal, state and local laws, codes and regulations outlined by management and the Drunken Fish Employee Handbook
Strong knowledge of products and ingredients
Education: High School or equivalent
Team Manager, Customer Service
By Kaiser Permanente At , Duluth, Ga $65,800 - $85,030 a year
Experience in a Labor/Management partnership or similar environment strongly preferred.
High School Diploma or General Education Development (GED) required.
Experience in administration requiring extensive complex problem solving is preferred.
Experience using mainframe or personal computer database, word processing, and statistical analysis software packages preferred.
Customer Service Representative | Member Service Division | October 2023
By Blue Cross Blue Shield of Massachusetts At , Quincy, 02171, Ma $20 an hour

We’re looking for people who are:

Join our team to enjoy:

Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Beaverton, OR, United States
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal, and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Promote successful and long-lasting customer relations.
Experiencing managing client relationships preferred
Member Service Center Team Manager
By Global Credit Union At , Glendale, 85306, Az $63,233 - $101,804 a year
Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
Coordinate the personnel functions with the Assistant MSC Team Manager to include scheduling, training, performance evaluations, employee morale and policy compliance.
Perform duties of Assistant Member Service Center Team Manager.
Voluntary cash benefits for accident, hospitalization and critical illness
Click here to view Global’s comprehensive Benefits Programs.
Member Service Center Team Manager (Category 09)
Member Customer Service Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience. (Preferred)
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience. (Required)
High School Diploma or GED, or 2yrs work experience. (Required)
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Casselberry, FL, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Customer Service Team Manager
By SupportNinja At Dallas-Fort Worth Metroplex, United States
Supervisory / management experience in a Call Center/BPO Setting
Experience in budget, forecasts and expense management desired
Excellent organization, planning, time management and analytical skills. Strong team building, interpersonal, communication, and motivational skills
2+ years related experience and/or training; or equivalent combination of education and experience
What are the required qualifications for a Customer Service Team Manager?
Records and maintains the team’s individual and overall performance for reporting purposes based on their manager’s advice
Customer Service / Member Care Coordinator
By JumpstartMD At Monterey, CA, United States
Collaborate with providers and team members, offering ideas and suggestions to strengthen the member experience.
Excellent multi-tasking skills. Ability to efficiently perform job duties in a fast-paced work environment with zero to few errors.
Manage member check-ins, schedule appointments and reminders, and follow-ups as needed.
Manage office inventory. Ensure supplies and materials are fully stocked.
Manage the opening and closing of the clinic.
1-2 years of experience in a customer-facing role, preferably in a medical or clinical office setting.
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Edwards, CO, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Beaumont, CA, United States
Excellent communication skills to assist customers and coordinate with other agency team members
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At Rochester Hills, MI, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At Lexington, SC, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We have 28 years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At City of Industry, CA, United States
Excellent communication skills - written, verbal and listening
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Wayne, PA, United States
Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
Previous experience in customer service, insurance, or a related field is preferred.
Strong customer service orientation and a genuine desire to assist and support customers.
Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Midlothian, VA, United States
Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
Previous experience in customer service, insurance, or a related field is preferred.
Over 75 years combined State Farm Team Experience
Offering Life Insurance in Midlothian, VA
Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At Glenview, IL, United States
Exceptional organizational and time management skills.
Proficiency in computer applications, including MS Office and insurance management systems.
Stay up-to-date on industry trends, product knowledge, and regulatory changes to provide accurate and current information to customers.
Assist with administrative tasks, including filing, data entry, and report generation, as needed.
Prior experience in customer service, preferably in the insurance industry.
Excellent verbal and written communication skills.
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Schenectady, NY, United States
Excellent communication skills to assist customers and coordinate with other agency team members
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Are you passionate about providing excellent customer service? Join our team and help us make our customers' experiences the best they can be!

What is Customer Service Team Member Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Certification in customer service or related field (preferred)

What is Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Experience?

• Previous experience in customer service or a related field

What is Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Provide feedback