Customer Service Representative - State Farm Agent Team Member

Role Description
As Customer Service Representative - State Farm Agent Team Member for Jared Dean - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Establish customer relationships and follow up with customers, as needed.
• Promote successful and long-lasting customer relations.

Qualifications

• Dedicated to customer service
• Able to anticipate customer needs
• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal, and listening
• Interest in marketing products and services based on customer needs
• Able to effectively relate to a customer
• Experiencing managing client relationships preferred

Benefits

• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency
• Health benefits
• Paid time off (holidays and personal/sick days)

Compensation: $45,000.00 - $50,000.00 per year
Seeking Currently Licensed Applicants Only
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• We currently have 17 team members at our agency.
• Our office is located in Portland, OR.

Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.