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Customer Service And Logistics Supervisor Jobs

Supervisor, Customer Field Service And Daytime Dispatch
By Liberty At , Downey, 90241 $102,000 - $153,000 a year
Manages and provides leadership to the Operations Department. Responsibilities include:
Promoting, disciplining, and terminating department staff in coordination with other members of management
Must possess a high school diploma or G.E.D. (or equivalent skills and knowledge).
Recruiting, planning, organizing and directing work, supervising, and training the department in all department operations, daily functions, processes, procedures, requirements, etc
Keeps Operations Manager aware of all departmental functions, problems, and needs
Conducts safety meetings per Company requirements
Customer Service & Logistics Coordinator
By Design Within Reach At United States
Requirements (Knowledge, Skills & Abilities):
Other duties and reports as assigned by management.
Coordinate special transportation requirements including studio returns.
Communicate with internal departments, customers, carriers, and agents to ensure an exceptional customer experience.
Prior logistics experience is preferred.
Personal computer proficiency with prior knowledge in MS Office products, Google products and Salesforce preferred.
Customer Service Logistics Manager
By Stoli® Group At United States
Supports the SIOP team in anything related to the demand planning, logistics, stock management.
Education Preferred BBA / BSc (or higher) degree in supply chain / logistics
Experience Relevant working experience of at least 2 years
Responds to customer requests and queries in a timely and proactive manner
Achieves KPI and objectives in order to meet and exceed customer expectations
Builds strong relationships with logistics units of Stoli Group’s customers
Customer Service Supervisor Jobs
By PharmScript LLC At Somerset, NJ, United States
Assures that daily performance measures are available and effectively utilizes this information to manage the work force for continuous improvement
Six months prior leadership experience
One-year prior call center or customer service-related experience preferred
Monitors and documents incoming telephone calls and fulfillment activity and provides continuous feedback to staff
Coordinates with other units or divisions as necessary to resolve issues
Ensures compliance with state and federal laws, rules and guidelines, and policies and procedures
Supervisor Customer Service Jobs
By Highmark Health At Home, PA, United States
Ability to clearly articulate processes and procedures to all staff and management personnel.
Ability to communicate, interact, and work effectively and cooperatively with all levels of staff and management teams.
Subject matter expert for benefit plan and claims processing.
3 years with complex service computer systems (ex. OSCAR, INSING) and inquiry/benefits and handling of phone, written or web inquires
Knowledge of multiple processing systems and workflows.
Knowledge of various telephone or call center systems.
Customer Service Supervisor Jobs
By Hawaii Gas At Honolulu, HI, United States
In-field experience in the job duties described may be considered as equivalent substitute for educational requirements.
Required Education and/or Work Experience
Preferred Education and/or Work Experience
Performs all other related duties as instructed by supervisor/manager.
Good working knowledge of applicable Federal, State and Country regulations and Company policies and procedures impacting this activity.
Working experience in a Union environment.
Customer Service Supervisor Jobs
By SageSure At United States
Keep management informed on issues and challenges
Proven experience as a call center supervisor or similar supervisory position
Experience in customer service is essential
Working knowledge of MS Office
Outstanding communication and negotiation ion skills
Excellent organizational and leadership skills
Customer Service Supervisor Jobs
By FLSmidth At Tucson, AZ, United States
Bachelor's degree (B. A.) from four-year college or university; or 8+ years related experience and/or training;
5 + years of supervisory experience in a corporate office setting.
Competitive benefit package including health, dental, disability, life, and voluntary insurance options
Financial support for continuing education
Lead day-to-day communications and process changes with regional business, external and internal customers, operations leaders, and business unit supply chain leaders.
Day to day supervision of the team using key performance indicators and performance metrics.
Customer Service Supervisor Jobs
By Spire At Birmingham, AL, United States
Required Knowledge, Skill And Abilities
Facilitator certification with one of the leading Customer Service Skills Companies preferred
Manages and coordinates the daily activities of contact center agents to ensure high level of quality and productivity standards are met
Takes ownership and provides personalized coaching solutions to ensure team members deliver an effortless customer experience
Manages staffing levels and performance to ensure corporate objectives are met
Analyzes ongoing processes and recommends solutions to improve overall customer experience
Service And Logistics Manager
By Agile Search Inc. At Greater Boston, United States
5+ years of experience leading medical device logistics and customer service management.
Work with internal departments to coordinate logistics operations, including inventory management, transportation, and warehouse management.
Knowledge of medical device regulations and compliance requirements.
Manage the customer service team ensuring the company’s customers receive exceptional service, timely resolution of inquiries, complaints, and product issues.
Manage logistics partners and third-party service providers to ensure service levels are met or exceeded.
Ensure compliance with regulatory requirements and industry standards.
Customer Service/Supervisor Jobs
By Gus Machado Ford At Hialeah, FL, United States

Job Title: Customer Service/Supervisor for Business Development Center Minimum Requirements: Bachelors in Administration, Hospitality, and other related fields of study. 36-months on the job ...

Customer Service Supervisor Jobs
By The Bowen Group At Chantilly, VA, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By The Bowen Group At Salt Lake City, UT, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Supervisor Jobs
By The Bowen Group At Shepherdstown, WV, United States
Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development
Knowledge of military benefits, resources, and services.
Monitor CSR work performance and production and manage service quality through daily observations
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM.
Previous military experience (including military spouses, family and/or as a service provided
Education: High School Diploma or equivalent
Customer Service Logistics Manager
By Utz Brands, Inc. At Bentonville, AR, United States
Develop appropriate and clear metrics across all key performance indicators (KPIs) for channel to ensure strong performance management.
Degree in business, supply chain, engineering, or equivalent combination of education and experience.
Strong business and broad supply chain acumen to include the end-to-end order management process.
Order management, customer service, and/or customer fulfillment.
Experience creating visual analytics particularly with Microsoft Power BI.
Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus).
Customer Service Supervisor Jobs
By Avanos Medical At Alpharetta, GA, United States
Experience with performance management systems
3+ years’ experience in SAP systems (order management)
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Be a subject matter expert on product, process, best practices, and customer knowledge
5+ years of experience in a Customer Service function
Strong written and verbal communication skills
Customer Service And Appeals Supervisor
By MagnaCare At United States
Assist the Operations Manager with performance reports, QA review sessions and re-training initiatives.
Escalate workflow and processing issues for Customer Service and Appeals to Operations Manager.
Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department goals.
Conducts quality call monitoring review sessions with the Operations Manager to coach performance and identifies additional training needs.
Works with Operations Manager to identify call reduction efforts and executes strategies accordingly.
Support projects when directed by Operations Manager.
Supervisor - Customer Service
By Sierra Pacific Industries At , Salt Lake City, 84116, Ut From $25 an hour
Demonstrated leadership, supervisory experience, motivation, and service management skills
Perform lead job duties safely and efficiently
Work with the Customer Service Manager to resolve customer escalations
Observe team efficiency and quality, and communicate with the Customer Service Manager
Support the Customer Service Manager with fleet maintenance, including coordinating repairs and service vehicle inventories
Knowledge of window and door industry is a plus
Logistics And Events Supervisor
By Boka Catering Group At , Chicago, Il $30 an hour
Reports to: Senior Operations Manager
Must be available on Saturday evenings
Boka Catering Logistics and Events Supervisor
Date Revised: July 19th, 2022
Customer Service Supervisor Jobs
By AvalonBay Communities At , Brooklyn, 11201, Ny
The Customer Service Manager’s responsibilities include:
Communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Assist in the development, implementation and monitoring of programs to maximize revenue, control expense, improve customer satisfaction and manage on-site personnel.
communicate with residents to ensure residents are knowledgeable regarding community’s services, operating procedures and issues/events.
Implement programs and services to residents and prospective residents of an assigned community to contribute to AVB’s annual business goals.
Respond to inquiries and requests from prospective residents.