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Customer Service Inbound Ii Jobs

$14.50+/Hour - Inbound Customer Service
By Salelytics At San Antonio, TX, United States
Maintain excellent product knowledge regarding product offers, pricing and upsells
Candidates need to meet the experience requirements for specific program Other
Exercise exceptional customer service skills in an effort to optimize each contact with the customer
Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
Applicants for this job will be expected to meet the following minimum qualifications.
Reactive Planner Ii, Customer Service Support Center
By Hi-Quality Recruits At Nashville, TN, United States
Identify patterns in issues/inquiries and promote improved customer service through regular updates to knowledge management content
Bachelor’s degree or equivalent in work experience
1-3 years of customer service or planning experience
Excellent written and verbal communication skills
Strong customer service phone skills
Interpersonal skills required in interactions with internal and external customers
Customer Service Inbound I
By Biogensys At Newark, NJ, United States
This includes the data entry of claim applications and assisting walk-ins with new applications and Intake related matters.
At least one position will require billing experience
Customer Service Inbound I (Intake Unit)
Answering the switchboard, entering applications and bills as needed, ordering documentation for claims and processing ongoing counselling expenses for payment.
Performs the basic routine technical clerical work involved in the review and processing of claim applications.
Duties will also include coverage of the receptionist window and the VCCO switchboard.
Service Manager Ii Jobs
By FieldCore At , Remote $96,900 - $155,100 a year
Bachelor’s degree or equivalent in related field with minimum 5 years project management experience;
Experience in power generation or technical industry can be substituted for degree and/or project management experience
5 to 7 years applicable experience and demonstrated success/knowledge
Serve as the additional customer interface with P&L, and communicate with the Customer Service Manager, CSL, and CPM
Manage PO limit reports, placed employees without POs, unbilled shipments, accounts receivable, and credit card aging to remain within cost targets
Interview candidates and assess job qualifications to assist with the recruitment and hiring processes
Owner Service Agent - Inbound Customer Service (Remote)
By GE Appliances At , Memphis
Effectively utilize time management, ability to multi-task, and use critical thinking.
Flexible with ability to take direction from management yet work independent to achieve goals.
Requirements for Remote Work Environment
Two+ years sales or service experience desired.
Good typing ability, and computer skills - comfortable navigating multiple online applications.
Good listening and questioning skills, with ability to resolve conflict
Remote Customer Service Associate Ii (Retirement Plans)
By FIS Global At , Owings Mills, 21117 $19 an hour

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% *2,000 ...

Customer Service Manager Ii - Athens, Ga
By Wayfair At , Athens, Ga
Provide regular reporting to senior management on team performance, development, and improvement areas
Demonstrable change management success required, 3+ years people management preferred
Strong analytical skills required, experience with process improvement &/or managing operational metrics a strong plus
Deliver consistently on progress and KPIs, to Senior Manager and Associate Director of department
SQL knowledge a plus, must be comfortable with learning new tools and software
Strong written and verbal communication skills
Owner Service Agent - Inbound Customer Service (Remote)
By GE Appliances At , Greenville, Sc
Effectively utilize time management, ability to multi-task, and use critical thinking.
Flexible with ability to take direction from management yet work independent to achieve goals.
Requirements for Remote Work Environment
Two+ years sales or service experience desired.
Good typing ability, and computer skills - comfortable navigating multiple online applications.
Good listening and questioning skills, with ability to resolve conflict
Member Customer Service Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience. (Preferred)
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience. (Required)
High School Diploma or GED, or 2yrs work experience. (Required)
Inbound Customer Support Jobs
By AK Staffing Agency At United States
Apply your skills and experience to help drive business transformation
Work locally or remotely, significantly reducing or eliminating the demands to travel
• Provide knowledgeable answers to questions about product, pricing and availability
• Data entry in various platforms
• Develop and maintain a knowledge base of the evolving products and services
• At least 1 - 3 years' of relevant work experience
Inbound Customer Service Agent - Consumer Relations (Remote)
By GE Appliances, a Haier company At Texas, United States
Conflict resolution skills; negotiation skills; and time management skills.
Previous experience working from home. (preferred)
Flexible with the ability to take direction from management yet work independently to achieve goals.
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 
Leader or Team Manager   
Minimum of 1-year Call-Center experience
Customer Service Supervisor Ii
By City of Olathe At Olathe, KS, United States

Employment Type Full Time Job Summary Salary range: $54,857 to 69,668 The Customer Service Supervisor is responsible for assigning and reviewing work activities, coaching, and developing ...

Inbound Customer Benefits Advisor
By Gusto At New York, NY, United States
1-3 years of experience in a customer-facing role, bonus points for health insurance / benefits experience
Health Insurance or Benefits experience (even if unlicensed)
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience in a call-center environment
Provide expertise and guidance to customers to assist customers in decision making or requested changes; resolves questions in a timely manner
Navigate seamlessly between Gusto programs, systems and tools while assisting customers
Fep Customer Service Representative Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Customer Service Specialist Ii
By Ensemble Health Partners At United States

Other Knowledge, Skills and Abilities Required:

Minimum Years and Type of Experience:

Inbound Customer Benefits Advisor
By Gusto At United States
1-3 years of experience in a customer-facing role, bonus points for health insurance / benefits experience
Health Insurance or Benefits experience (even if unlicensed)
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience in a call-center environment
Provide expertise and guidance to customers to assist customers in decision making or requested changes; resolves questions in a timely manner
Navigate seamlessly between Gusto programs, systems and tools while assisting customers
Customer Service Representative Ii
By WELLFLEET At , Remote
Maintain knowledge of health insurance products serviced at Wellfleet
Own the customer experience through answering calls timely/efficiently, resolving issues and honoring commitments made to our customers
A minimum of two years health insurance experience in a call center environment
Excellent customer and interpersonal skills, including written and verbal communication along with phone etiquette skills
Proficiently take calls from all queues assigned to you based on business need
Proactively identify opportunities and assist other queues within the department
Customer Service Representative Ii
By IGT At , , Vi
2+ years' experience with high volume email support.
Experience with a leading CRM software tool.
Touch typing skills at minimum 50 WPM a must.
Strong test aptitude and customer focus orientation, games experience is a plus.
Associate degree or equivalent experience.
You will be providing top notch player experiences by:
Inbound Customer Service Agent - Consumer Relations (Remote)
By GE Appliances At , Rapid City, Sd
We also offer a comprehensive benefits package:
Requirements for Remote Work Environment
Medical, dental, vision, and prescription benefits eligibility on day one of employment
One year of call center experience.
Two years of escalated customer service experience.
Moderate to advanced computer/technical skills.
Utilities Customer Service Representative Ii
By City of Riverside, CA At , Riverside, Ca $48,144 - $61,404 a year
High Volume Call Center experience
5 years or more of experience providing excellent customer service to both internal and external customers
2 years or more of cashier experience
Work experience with Utility rates or municipal government
This position may be required to work Saturday hours.
Open and distribute mail, type various letters and forms, and perform other administrative and clerical work for the department.

Are you looking for a job that offers a great customer service experience? Do you have a passion for helping people and providing excellent customer service? If so, then this is the perfect job for you! We are looking for an experienced Customer Service Inbound II to join our team and provide exceptional customer service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have the skills and experience to excel in this role, then we want to hear from you!

Overview:

Customer Service Inbound II is a customer service role that involves providing customer service support to customers via phone, email, or other communication channels. The role requires the ability to handle customer inquiries, resolve customer issues, and provide customer service solutions.

Detailed Job Description:

Customer Service Inbound II is responsible for providing customer service support to customers via phone, email, or other communication channels. The role requires the ability to handle customer inquiries, resolve customer issues, and provide customer service solutions. The role also requires the ability to maintain customer records, update customer information, and provide customer feedback.

What is Customer Service Inbound Ii Job Skills Required?

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software

What is Customer Service Inbound Ii Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software

What is Customer Service Inbound Ii Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Service Inbound Ii Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Experience in a call center environment

What is Customer Service Inbound Ii Job Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Resolve customer issues in a timely and efficient manner
• Maintain customer records and update customer information
• Provide customer feedback to management
• Follow up with customers to ensure satisfaction
• Follow customer service policies and procedures