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Customer Service Desk Jobs

Front Desk - Customer Service Manager
By Pet Camp At Encinitas, CA, United States

If this sounds like the right animal care opportunity for you, apply today!

We look forward to meeting you! Location: 94124 Job Posted by ApplicantPro

Service Desk Junior Jobs
By WINPROVIT At Texas, United States
- Skilled in both technical knowledge and customer service;
- Minimum 6-month solid call-center / helpdesk experience;
- Partnerships with sectors in Education, Tourism, Telecommunication; Sports and more.
We have a challenge for you – Service Desk Junior – Texas, USA
What we are looking for:
- Availability to 24/7 work shifts;
Service Desk Engineer Jobs
By Nexus Technologies LLC At , Remote $23 - $27 an hour
100% remote – work from home
Answer up to 20 calls per day and manage up to 15 tickets at a time
We’re happy to provide our full benefits guide at any point in the process!
Culture Index is offered in 30 languages - select in your native language!
One-hour technical interview with Hiring Manager (virtual)
30 min follow-up Hiring Manager interview
Service Desk Jobs
By Catapult Solutions Group At United States
• Log all Service Desk contacts into Incident Management System (ServiceNow)
• Knowledge Base and process documentation skills.
• Troubleshoot software, hardware and connectivity issues remotely.
• Experience with installation, upgrade, and maintenance of software, hardware, and peripherals.
• Provide support for remote employees using Citrix environment
Prior Service Desk or Desktop Support experience required
Service Desk Supervisor Jobs
By Sparksoft Corporation At , Remote
3 plus years of experience supporting a service desk or call center operation in a management role.
Understanding and experience with service desk/call center workforce management tools.
Experience with Jira/Confluence and password management tools
Experience with case management workflows using Pega or other CRM/Workflow systems.
2 plus years of experience in the health industry/health insurance domain is preferred but not required.
Experience with CMS Marketplace eligibility and appeal processing
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Roanoke, VA, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk Engineer Jobs
By PRI Technology At Providence, RI, United States
3+ years of helpdesk experience with deskside support, telephone and email support required
Experience with Windows 7 and10,
Experience with Office 2019 and 365
Preferred experience with Sharepoint and PowerBI
Knowledge of VMware Horizon View 7 and higher
Experience in Active Directory setting up and disabling accounts as well as providing access.
Front Desk Customer Service
By Vitalant At Albuquerque, NM, United States
Great customer service and interpersonal skills
Medical, dental, and vision insurance
401K retirement savings plans + 5% company match
Tuition assistance up to 5K per year
Free basic life and AD&D insurance
Paid time off (up to 17 days per year)
Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Pittsburg, KS, United States

High School Diploma or GED

Service Desk Jobs
By Apptad Inc. At Nashville, TN, United States
Able to reset password and unlock accounts, iOS Management, Support, and Deployment
Able to navigate Different OUs
Able to look up attributes
Help Desk Customer Service Agent
By Liona Enterprises At Cincinnati, OH, United States
Application Support: Assist applicants with the application process for HUD programs, guiding them through the necessary steps and documentation requirements.
Previous experience in customer service, public service, or government agency operations is advantageous.
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a user-friendly manner.
Empathy, patience, and a customer-centric approach when dealing with individuals from diverse backgrounds and experiences.
Proficiency in general office practices
U.S. citizenship or legal authorization to work in the United States.
Service Desk Supervisor Jobs
By Mystic Lake Casino Hotel At Greater Minneapolis-St. Paul Area, United States
Any combination of education/experience in Business, Information Technology or related IT field to equal five years.
Minimum three years progressively enhancing experience in leadership or in knowledge within technical area of responsibility.
Familiar with service management processes.
Knowledge of industry trends and best practices in areas of planning, implementation, administration, troubleshooting, and documentation of network solutions integration.
Experience in the use of standard diagnostic tools.
One year experience in implementing call-center technology and processes.
Front Desk Associate - Customer Service
By Fred Astaire Dance Studio At Miami, FL, United States
Able to multi-task with excellent time management skills
able to multi-task with excellent time management skills
Have outstanding customer service skills
Basic knowledge of word processing & numbers on apple devices
Have excellent written and verbal communication skills
Attention to detail and problem-solving skills
Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Red Bud, IL, United States

High School Diploma or GED

Customer Service Representative--Loss Avoidance And Service Desk
By PNC At Pittsburgh, PA, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.
Documents customer interactions and completes service requests to minimize customer effort or additional action.
Customer Service - Front Desk
By Barkaritaville Pet Resort At Corpus Christi, TX, United States
Qualifications For a Customer Service Specialist
High school diploma or equivalent
Computer literacy with ability to use in-house software, e-mail, Word, and Excel spreadsheets
Ability to learn and remember information accurately
Ability to handle animals in a humane and gentle manner at all times
Passion for people and pets
Service Desk Jobs
By Comtech Global, Inc At Columbus, Ohio Metropolitan Area, United States
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
2.Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
2.Strong influence, collaboration and negotiation experience.
4.Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
6.Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
7.Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Marine City, MI, United States

High School Diploma or GED

Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Port Huron, MI, United States

High School Diploma or GED

Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Altoona, PA, United States

High School Diploma or GED

Do you have a passion for helping people? Join our team and make a difference in the lives of our customers! We are looking for an enthusiastic Customer Service Desk Representative to provide outstanding customer service and support to our customers. As a Customer Service Desk Representative, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service. If you are looking for an exciting and rewarding opportunity, then this is the job for you!

Overview of Customer Service Desk:

The Customer Service Desk is a customer-facing role responsible for providing excellent customer service and support to customers. The Customer Service Desk is responsible for handling customer inquiries, complaints, and requests, as well as providing technical support and troubleshooting. The Customer Service Desk is also responsible for providing product information, processing orders, and resolving customer issues.

Detailed Job Description of Customer Service Desk:

The Customer Service Desk is responsible for providing excellent customer service and support to customers. The Customer Service Desk is responsible for handling customer inquiries, complaints, and requests, as well as providing technical support and troubleshooting. The Customer Service Desk is also responsible for providing product information, processing orders, and resolving customer issues. The Customer Service Desk is also responsible for maintaining customer records, ensuring customer satisfaction, and providing feedback to management on customer service issues.

What is Customer Service Desk Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Customer Service Desk Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to multi-task and prioritize tasks
• Excellent customer service and communication skills

What is Customer Service Desk Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service processes and procedures
• Knowledge of customer service best practices

What is Customer Service Desk Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment
• Experience in a customer service software

What is Customer Service Desk Job Responsibilities?

• Handle customer inquiries, complaints, and requests
• Provide technical support and troubleshooting
• Provide product information and process orders
• Resolve customer issues
• Maintain customer records
• Ensure customer satisfaction
• Provide feedback to management on customer service issues
• Follow customer service processes and procedures
• Follow customer service best practices