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Customer Service Chat Advisor Jobs

Customer Service - Phone And Online Chat Support
By Shamrock Communications At Katy, TX, United States

Shamrock Communications has a top-notch resource center team that is committed to delivering exceptional customer service. Our team members are highly motivated, empathetic, and passionate about ...

Customer Service Advisor Trainee
By The Travelers Companies, Inc. At , $31,600 - $52,100 a year
Prior insurance and/or call center experience preferred.
Previous customer service experience preferred.
Excellent communication, organization, and interpersonal skills.
Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts.
Learns how to deliver first call resolution to make it easy for the customer.
Learns how to respond to customer/agent requests for quotes or changes to existing policies.
Customer Service Advisor Jobs
By Parker Trailers At United States
Starting pay will be based on prior experience and knowledge.
Be available to work M-F 8-5
NO NIGHTS, SUNDAYS, or HOLIDAYS (when we are closed)
Pay: $64,000.00 - $79,000.00 per year
Customer Service / Live Chat
By Nassau Candy At , Hicksville, 11801
Minimum 2 years of experience in Customer Service or related fields.
Excellent writing and communication skills
Knowledge of Microsoft Office applications
Prior experience with Live Chat and ERP systems preferred
Experience supporting Sales in a CPG organization is preferred.
Review all leads generated by Drift's WebBot through live chat and prequalify them
Customer Service Agent (Chat)
By Trulieve At , Clearwater, 33760, Fl
Follow the daily schedule provided by Workforce Management. [
Call Center/Chat experience is a plus. PHYSICAL REQUIREMENTS:
Provide a world class experience with an emphasis on top box interactions.
High school diploma or equivalent education required.
Must have at least 1 year of experience in Customer Service.
Must be able to have effective communication skills with all levels of leadership.
Emergency Customer Service Advisor
By WSSC Water At , Laurel, Md $22.46 - $38.18 an hour
Required Knowledge, Skills, And Abilities
Knowledge of business English, grammar and usage
Superior customer service and empathy skills
Excellent interpersonal, listening, communication and critical thinking skills
2+ years customer service experience
1+ year call center experience
Customer Service/Sales Representative - Chat
By Continuum Global Solutions At , Saint James, Mn
Entry-level job with a minimum of 6 months of BPO experience or 1 year of customer service experience
High computer proficiency & overall technical knowledge
Prepare responses to customer inquiries based on pre-determined scripts & procedures
Discover solutions using tools & resources to help resolve the customer’s problems
Provide information about the customer’s current plans, products, & services
Identify & promote new solutions in the form of selling products & services that align with the customer’s needs
Remote Customer Service Advisor
By Talentify.io At United States
Gain valuable experience in remote customer service and sales
Develop strong interpersonal and communication skills
Strong interpersonal and communication skills
Customer service and sales experience
Flexible work schedule including various shifts, weekends, and holidays
Opportunity to work from the comfort of your own home
Overnight Chat Advisor- Fully Remote*
By Conexess Group At Detroit Metropolitan Area, United States
Continuously aim to improve customer satisfaction, productivity and efficiency by making recommendations that benefit the customer making their buying experience better
Participate in any required training to maintain the technical knowledge and skills necessary to perform the job above the standard required
1-2 years of experience in Customer Service related profession
Strong reading comprehension and written communication and skills
Represent dealerships across the national and global market via webchat, email, and various digital communication mediums
Convert in-market vehicle sales and services customers to dealership leads, while meeting department KPIs and goals
Customer Service Chat Jobs
By Wayfair LLC Online Store At United States
Demonstrate negotiation and conflict management skills and maintain professional composure
Strong typing skills and experience navigating computer-based tools.
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
Excellent written and verbal communication skills
Customer Service Advisor-Remote ($27500.00 - $38000.00 / Year)
By Talentify.io At United States
Relevant experience in the Energy & Environmental Management Industry (Nuclear, Oil & Gas, Power & Utilities, Distribution Engineering)
Support project financial tracking and reporting requirements, including project control and account resolution
High School or Equivalent Education
Coordinate and plan project/office administration and support
Provide general office support, documentation support, project administration, administrative and secretarial support, and human resource support
Perform other administrative and support functions as assigned
Customer Service Advisor, Ic Starting At $16.00 Hr Plus Tips
By Mister Car Wash At Albuquerque, NM, United States
An outgoing personality with strong people and listening skills.
Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Help maintain the location’s appearance and cleanliness.
Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
Customer Service Advisor - Retail Experience
By Great Lakes Quick Lube At Baldwinsville, NY, United States

Paid Time Off & Holidays

401(k) Retirement Savings with Match

Customer Service Advisor Jobs
By Biogensys At Laurel, MD, United States
2+ years customer service experience 1+ years call center experience
Maintains contact and appropriate follow-up with residential and commercial customers through multiple channels including phone, face-to-face, e-mail, fax, etc.
Cultivates effective customer relationships that foster customer satisfaction
Grants bill extensions and assists with bill collections by initiating turn/offs for nonpayment
Work Environment And Physical Demands Ability to sit and wear a headset for extended periods of time.
Ability to multi-task and work in a high-volume, fast-paced environment Ability to pay strict attention to detail
Customer Service Advisor Jobs
By TBC Corporation At Roanoke, VA, United States
Assist Store Manager and Service Manager with operational duties
Automotive Sales Experience is a plus
Company paid ASE Certification and Career Path Development programs
Assist customers in selecting the proper fitment of tires
Inform customers of vehicle inspection findings
Educate customers on schedule maintenance services
Customer Service Representative - Chat Agent
By TKC Holdings, Inc. At St Louis, MO, United States
Ability to handle customer calls during high call volume time – directed by management
Complete other duties assigned by management
Knowledge of basic PC and Microsoft Office skills
High school diploma or general education degree (GED)
Ability to meet availability requirements that includes, days, evenings, Saturdays, and holidays
Prior customer service experience preferred
Remote Customer Service Chat
By WAYFAIR (US) LIMITED At Greater Birmingham, Alabama Area, United States
Demonstrate negotiation and conflict management skills and maintain professional composure
Strong typing skills and experience navigating computer-based tools.
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
Excellent written and verbal communication skills
Remote Customer Service Chat
By Wayfair At United States
Demonstrate negotiation and conflict management skills and maintain professional composure
Strong typing skills and experience navigating computer-based tools.
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
Excellent written and verbal communication skills
Live Chat Customer Service Advisor
By Anthology Inc At United States
Assist ing management with special projects relating to customer service
R espond ing to all inbound chats and assist ing management for the entire shift with exception of assigned break times
Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
A ble to work from home
Able to m aintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Good organizational skills and detail - orient ed
Eyewear Customer Service/Sales Advisor
By MyEyeDr. At Charlottesville, VA, United States
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Collaborate with doctor(s) and team members to provide seamless patient experience
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
Team player who is willing to collaborate to provide the best patient experience

Do you have a passion for helping people? We are looking for a Customer Service Chat Advisor to join our team and provide exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you are an excellent communicator and have a knack for problem-solving, this could be the perfect job for you!

Overview Customer Service Chat Advisors provide customer service and technical support to customers via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Customer Service Chat Advisors are responsible for providing customer service and technical support to customers via chat. They must be able to respond to customer inquiries, resolve customer issues, and provide customer service support. They must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical support
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service chat software
Job Experience
• Previous customer service experience
• Previous experience working in a chat environment
Job Responsibilities
• Respond to customer inquiries via chat
• Resolve customer issues
• Provide customer service support
• Troubleshoot technical issues
• Provide technical support
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management