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Customer Service Chat Advisor Jobs in Texas

Customer Service - Phone And Online Chat Support
By Shamrock Communications At Katy, TX, United States

Shamrock Communications has a top-notch resource center team that is committed to delivering exceptional customer service. Our team members are highly motivated, empathetic, and passionate about ...

Customer Service Advisor, Ic
By Mister Car Wash At El Paso, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Customer Service Advisor, Ic
By Mister Car Wash At Houston, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Chat Customer Service Repair Agent
By Spectrum At , El Paso, 79936, Tx
1 year previous customer service experience
6 months or more of basic technical support experience
Ability to read, write, speak and understand English
High School Diploma or GED
6 months or more working with computers and multiple software applications
This position supports our Chat Contact Center, which operates 24/7. Flexibility with scheduling is required.

Do you have a passion for helping people? We are looking for a Customer Service Chat Advisor to join our team and provide exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you are an excellent communicator and have a knack for problem-solving, this could be the perfect job for you!

Overview Customer Service Chat Advisors provide customer service and technical support to customers via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Customer Service Chat Advisors are responsible for providing customer service and technical support to customers via chat. They must be able to respond to customer inquiries, resolve customer issues, and provide customer service support. They must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical support
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service chat software
Job Experience
• Previous customer service experience
• Previous experience working in a chat environment
Job Responsibilities
• Respond to customer inquiries via chat
• Resolve customer issues
• Provide customer service support
• Troubleshoot technical issues
• Provide technical support
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management