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Customer Service Chat Advisor Jobs

Customer Service Representative - Phone & Chat Support
By USZOOM/iPostal1 At , Las Vegas, Nv
Please note this is an in-office role.  Remote work is not available.
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
There will be a two-week, paid training in our N.Y. office. 
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Tesla Chat Sales And Support Advisor (In Office)
By Tesla At , Henderson, 89074, Nv
Strong relationship management skills and the ability to explain complex technical concepts
Escalate matters that require management attention in a timely manner
Determine if technical solution can be resolved for more immediate attention and provide remote education
Provide feedback and recommendations based on direct experiences with potential customers
Perform additional responsibilities as assigned to meet business needs
Must have at least 1 year of live chat experience with proven track record to meet or exceed goals
Customer Service Senior Supervisor - Chat
By The Cigna Group At , Hartford, 06152, Ct $45,900 - $76,500 a year
Successful candidates will have prior experience with time management, excellent organizational skills, are detail-oriented, highly motivated and people-focused.
Manages and promotes customer satisfaction and demonstrates consistent improvement in customer experience.
Demonstrated leadership skills and experience managing and motivating teams preferred.
Manages the process of selection, hiring, training, development, performance assessments, disciplinary actions, and coaching for staff.
Identifies staff education opportunities and proactively collaborates with training on a continuous basis.
3+ years of experience managing a customer service or contact center team required
5/19 Repair Chat Customer Service Supervisor
By Spectrum At , Morrisville, 27560, Nc

Skills / Abilities and Knowledge

This is an onsite position located in Morrisville, NC

Card Customer Service Advisor - Remote In Select States
By U.S. Bank National Association At , , Co $20 - $22 an hour
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Customer Service Advisor Jobs
By University of New Mexico At , Albuquerque, 87106, Nm $12 an hour

Excellent time management: The candidate should have strong time management skills, be reliable, and able to multi-task effectively.

Good computer skills: The candidate should be proficient in using computers and various software programs to perform the necessary job duties.

Customer Service Advisor, Remote
By Conduent At United States
Preferably, have previous Contact Center and/or work from home experience
Have strong people skills to build a genuine connection with a customer
Have at least six months of customer service experience, preferably in a sales role
Have strong computer knowledge, including ability to accurately type at least 30 wpm;
Have excellent English written and verbal communication skills 

Health Benefits for you and your family, including medical, dental, vision
Customer Service - Wellness Membership Advisor
By Elements Massage® At West Chandler, AZ, United States
Manage the Flow of a 900+ Member Studio
Build Client Relationships and deliver an AMAZING Customer Service Experience!
Hourly Rate Bases on Relevant Sales Experience
Schedule, Check-In & Check Out Client Appointments
Uphold & Clearly Communicate Studio Policies
Generous Sales Based Bonus Structure
Card Customer Service Advisor - Remote In Select States
By U.S. Bank National Association At , , Fl $20 - $22 an hour
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Card Customer Service Advisor - Remote - Idaho
By U.S. Bank At United States
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Proficient computer skills, especially Microsoft Office applications
Effective selling and referral skills
Customer Support Chat Jobs
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service Chat Support
We look forward to talking soon - Apply now!
Customer Service Chat Representative
By Enova International At Chicago, IL, United States
Communicate clearly and professionally with all customers, co-worker, supervisors and management
Computer proficiency and accurate data entry skills required
A desire to create a top-notch customer service experience
Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
Health, dental, and vision insurance including mental health benefits
Respond to chats from customers to answer and service any questions they may have
Fraud Customer Service Advisor - Onsite Overland Park, Kansas (Paid Training)
By U.S. Bank National Association At , Overland Park, 66213, Ks $20 - $22 an hour
One to two years of customer service experience
One to two years of experience using a computer, especially Microsoft Office applications
Some knowledge of consumer, debit, and corporate/government card products
Strong verbal and written communication skills
Strong problem-solving and negotiation skills as well as the ability to handle difficult customer calls
Proficient computer skills, especially Microsoft Office applications
Card Customer Service Advisor - Remote - Idaho
By U.S. Bank National Association At , , Id $20 - $22 an hour
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Proficient computer skills, especially Microsoft Office applications
Effective selling and referral skills
Customer Service Agent (Phone Calls, Chat Messaging, And Emails)
By Cascade Financial Technology At , Las Vegas, Nv $18 - $20 an hour
Strong decision-making and analytical abilities.
Fast typing skills a plus. Minimum 35wpm
High School Diploma, GED, or equivalent certification.
Experience in an office setting, customer interaction, call center or office customer service setting is preferred. 2+ years experience.
Office Hours 24/7/365 including weekends - In-Office Position (not remote).
Experienced - Ability and comfortable working independently for shifts at the office.
Eyewear Customer Service/Sales Advisor
By MyEyeDr. At Bel Air, MD, United States
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Collaborate with doctor(s) and team members to provide seamless patient experience
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
Team player who is willing to collaborate to provide the best patient experience
Online Chat Advisor Jobs
By Adtalem Global Education At , , Il $14.17 - $23.29 an hour
Adtalem offers a robust suite of benefits including:
1 year of admissions and/or student services experience.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Card Customer Service Advisor - Remote In Select States
By U.S. Bank National Association At , , Nc $20 - $22 an hour
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Online Chat Advisor Jobs
By Adtalem Global Education At Illinois, United States
1 year of admissions and/or student services experience.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Complies with all policies and standards.
Subject matter expert in front line admissions policies.
Ability to communicate in a concise and friendly manner.
Card Customer Service Advisor - Remote In Select States
By U.S. Bank At United States
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills

Do you have a passion for helping people? We are looking for a Customer Service Chat Advisor to join our team and provide exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you are an excellent communicator and have a knack for problem-solving, this could be the perfect job for you!

Overview Customer Service Chat Advisors provide customer service and technical support to customers via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Customer Service Chat Advisors are responsible for providing customer service and technical support to customers via chat. They must be able to respond to customer inquiries, resolve customer issues, and provide customer service support. They must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical support
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service chat software
Job Experience
• Previous customer service experience
• Previous experience working in a chat environment
Job Responsibilities
• Respond to customer inquiries via chat
• Resolve customer issues
• Provide customer service support
• Troubleshoot technical issues
• Provide technical support
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management