Register
Recruit Create CV

Customer Service Chat Advisor Jobs in Idaho

Customer Service Agent (Chat)
By Trulieve At , Clearwater, 33760, Fl
Follow the daily schedule provided by Workforce Management. [
Call Center/Chat experience is a plus. PHYSICAL REQUIREMENTS:
Provide a world class experience with an emphasis on top box interactions.
High school diploma or equivalent education required.
Must have at least 1 year of experience in Customer Service.
Must be able to have effective communication skills with all levels of leadership.
Card Customer Service Advisor - Remote - Idaho
By U.S. Bank National Association At , , Id $20 - $22 an hour
Two to four years of experience in a customer service position
Thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
Strong telephone and interpersonal skills
Good problem-solving and negotiation skills
Proficient computer skills, especially Microsoft Office applications
Effective selling and referral skills

Do you have a passion for helping people? We are looking for a Customer Service Chat Advisor to join our team and provide exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you are an excellent communicator and have a knack for problem-solving, this could be the perfect job for you!

Overview Customer Service Chat Advisors provide customer service and technical support to customers via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Customer Service Chat Advisors are responsible for providing customer service and technical support to customers via chat. They must be able to respond to customer inquiries, resolve customer issues, and provide customer service support. They must be able to communicate effectively with customers, understand customer needs, and provide solutions to customer problems. They must also be able to troubleshoot technical issues and provide technical support. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical support
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to type quickly and accurately
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service chat software
Job Experience
• Previous customer service experience
• Previous experience working in a chat environment
Job Responsibilities
• Respond to customer inquiries via chat
• Resolve customer issues
• Provide customer service support
• Troubleshoot technical issues
• Provide technical support
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management