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Customer Service Center Specialist I Jobs

Customer Service Specialist I
By HireRight At United States
Able to deliver excellent customer experience
Great communicator who speaks English fluently and listens to and understands our customers
Team player with a genuine passion for delivering amazing customer service
Fast-paced learner who enjoys variety and can embrace change
Self-starter who wants to be challenged to become high achievers
Talented at making customers feel special on the phone, in the way they talk and the way they listen
Customer Service Associate I
By Lumeris At , $15.05 - $18.01 an hour
Interacts with other departments including Enrollment and Medical Management to resolve issues.
Adheres to compliance requirements and CMS standards.
Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
Solid verbal communication skills including the ability to speak to associates and customers at all levels
Strong investigative and problem-solving skills
Strong commitment to Service Excellence and delivering a customer service experience that results in a Five Star CMS rating
Customer Service Manager I
By Entergy At , Vicksburg
Minimum knowledge, skills and abilities required of the position
Manage Municipal franchises within the Region including community development, local area economic dev. & strategic marketing plans.
Preferred: 3+ years of professional experience working in related role, within a customer service environment.
This position will be filled as a Customer Service Manager I.
Resolve escalated customer issues from MPSC, Executive Complaints, Contact Center, Media, etc. working with Customer Service Support group.
Responsible for external facing storm and emergency response including mobile CIC and peer network support as needed.
Customer Service Manager I
By Entergy At , Greenville, Ms
Minimum knowledge, skills and abilities required of the position
Manage Municipal franchises within the Region including community development, local area economic dev. & strategic marketing plans.
Preferred: 3+ years of professional experience working in related role, within a customer service environment.
This position will be filled as a Customer Service Manager I.
Resolve escalated customer issues from MPSC, Executive Complaints, Contact Center, Media, etc. working with Customer Service Support group.
Responsible for external facing storm and emergency response including mobile CIC and peer network support as needed.
Customer Service Manager I
By Entergy At Greenville, MS, United States
Minimum Knowledge, Skills And Abilities Required Of The Position
Manage Municipal franchises within the Region including community development, local area economic dev. & strategic marketing plans.
Preferred: 3+ years of professional experience working in related role, within a customer service environment.
This position will be filled as a Customer Service Manager I.
Resolve escalated customer issues from MPSC, Executive Complaints, Contact Center, Media, etc. working with Customer Service Support group.
Responsible for external facing storm and emergency response including mobile CIC and peer network support as needed.
Customer Service Associate I
By UST HealthProof At United States
Maintain a fully comprehensive understanding of the covered benefits, coding and reimbursement policies, and contracts.
Excellent verbal and written communication skills.
Attention to detail and problem-solving skills
Some experience in a customer service setting preferred
1-3+ years of relevant professional experience in Healthcare claims operations or 2-3+ years of relevant experience in a Call Center environment
Previous Health Care Call Center/Customer Service Experience.
(Remote For Jacksonville) Member Service Representative I/Ii - Customer Service Center
By Navy Federal Credit Union At , Jacksonville, 32246, Fl $18.50 an hour
Possess organizational, planning and time management skills
Exercise active listening skills to respond to inquiries and account requests
Possess research, analytical, and problem-solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Basic skills navigating multiple screens and PC applications and adapting to new technologies
Basic skills maintaining composure in a high production and changing environment
Customer Service Specialist I- York- Days
By WellSpan Health At , York, 17403, Pa $16.25 an hour
Reviews accounts and coordinates with appropriate departments on accounts requiring precertification, preauthorization, referral forms and other requirements related to managed care.
Participates in educational programs and inservice meetings.
Excellent communication and interpersonal skills
90-day onsite training period then has potential to become fully remote
Salary: $16.25/hr + pay for experience
Takes appropriate corrective action to include: follow up, rebilling, and/or adjustments according to policy and governmental regulations.
Customer Service Qc Analyst I - Customer Service
By Gannett At , Louisville, 40202, Ky
Evaluates customer interactions to provide feedback and recommendations for process improvements that impact performance and customer experience
Generate call evaluations in Success KPI Conversation Analytics program to provide leadership with feedback to improve the customer experience
Evaluate customer calls/chat messages to measure the effectiveness of process changes, training, and skills coaching
Responsible to generate root cause analysis and offer solutions to present for leadership
Partner with leadership on pending initiatives to verify compliance and offer feedback and solutions for a cost savings outcome.
1 year of call center customer care experience and/or quality experience preferred
Customer Service Manager I
By Lumen At , Remote $46,350 - $103,080 a year
Previous Telecommunication/Networking Project Management/Coordination experience.
General information technology, telecommunications, hosted cloud voice solutions, vendor management and networking knowledge
Bachelor’s degree or equivalent education and work-related experience.
Provide oversight and direction for Lumen Service Delivery by providing solid project management across organizational integration projects.
Demonstrates the ability to fully support and manage multiple complex projects simultaneously.
Experience in updating timelines, detailed reports, and executive summaries
Patient Accounts Specialist I - Customer Service/Call Center
By MEDSTAR HEALTH At , Baltimore, 21236, Md
An equivalent combination of experience and college education in accounting, finance or healthcare administration required
Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
1-2 years Experience in patient accounting, accounts receivable or related healthcare field required or
Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
Requires some knowledge of medical terminology and CPT/IDC-9 coding.
Excellent communication, analytical, interpersonal, and organizational skills.
It Service Center Support I
By Coca-Cola Bottling Company Consolidated At , Charlotte, 28211, Nc
More advanced technical knowledge, experience, and understanding of computers, networks, and applications to be able to troubleshoot issues
Knowledge acquired through 5 to up to 7 years of work experience
They are also relied upon to help the Support Technician 1 employees in answering questions, to improve their knowledge and understanding
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
Specialist I, Customer Service Sales
By GCI At , Eagle River, 99577, Ak
Maintain knowledge of competitor’s offers and provide feedback to management about the newest competitor pricing and offers.
Demonstrated problem-solving skills, work well in a team-oriented environment, and provide an excellent customer experience.
Create a first-class customer service experience.
Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features and taxable billing.
Cross-train within other sub-groups to strengthen network and computer related technical skills.
Knowledge of telecommunications industry, products, services and customer service activities.
Customer Service Specialist I
By Aon At Fort Washington, PA, United States
Skills and experience that will lead to success:
Initiate claims and offer subsequent status information.
Flex your writing skills by drafting written responses to customer inquiries.
Minimum of 1 year of customer service experience or call center experience.
Strong interpersonal skills and the ability to relate to clients.
Strong attention to detail and organization skills.
Customer Service Specialist I - Customer Service
By Rady Children's Hospital-San Diego At , Remote $20.00 - $27.50 an hour

High School Diploma, GED or equivalent

Are you looking for an exciting opportunity to make a difference in customer service? We are seeking a Customer Service Center Specialist I to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills, a positive attitude, and a passion for helping others, we want to hear from you!

Overview Customer Service Center Specialist I is a customer service professional who provides customer service support to customers through phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description Customer Service Center Specialist I is responsible for providing customer service support to customers through phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. They must have excellent customer service skills and be able to communicate effectively with customers. They must be able to multitask and handle multiple customer inquiries at once. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Ability to multitask and handle multiple customer inquiries
• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
Job Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• Previous customer service experience
• Experience working in a customer service center
• Experience in a call center environment
Job Responsibilities
• Respond to customer inquiries via phone, email, and other communication channels
• Resolve customer issues in a timely manner
• Provide customer service support to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer service trends and provide feedback to management