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Customer Retention Specialist Jobs in Arkansas

Client Retention Specialist Jobs
By Beyond Finance At United States
Proficient in using various computer applications and customer relationship management (CRM) software.
Issue Resolution: Identify and resolve customer concerns and issues in a timely and effective manner, ensuring a positive customer experience.
Customer Feedback: Gather and document customer feedback, providing valuable insights to improve our products, services, and overall customer experience.
Product Knowledge: Maintain a comprehensive understanding of our financial products and services to provide accurate and relevant information to clients.
Excellent verbal and written communication skills with a demonstrated ability to empathize and connect with clients.
Strong analytical and problem-solving skills to understand customer needs and provide effective solutions.
Customer Retention Coordinator Jobs
By Briogeo Hair Care At United States
● Strong project management skills are a must
● Oversee the project management of updated email and SMS journeys for brand refresh.
● Management of website pop ups
● Manage review and approval process for email content
● Minimum one (1) year of experience with email marketing experience
● Can-do, entrepreneurial spirit, problem-solving skills and ready to take on a challenge
Customer Retention Specialist - $600 Signing Bonus - Remote Work Opportunities Are Available. ($16.00 / Hour)
By Talentify.io At United States
1+ years of experience supporting recipients to improve their effectiveness and quality of program operations and management systems.
1+ years of experience providing technical assistance that includes working with governing bodies, management teams, and program staff.
Support recipients in improving program oversight and management in areas of concern identified through the Regional Office oversight processes.
Develop and provide effective presentations and training in areas related to program management and fiscal operations.
1+ years of experience assisting organizations to address compliance issues.
Reasonable accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs.
Retention Specialist (Remote) Jobs
By American Specialty Health At United States
Processes outreach requests to fitness centers and key decision makers within specified turnaround times in support of Manager’s expectations.
Processes requests within specified turnaround times in support of Manager’s expectations.
Maintains working knowledge of PROMIS and business processes related to database maintenance including CRM.
Associate degree or equivalent experience preferred. If equivalent experience, high school diploma required.
Minimum 2 years’ experience in customer service, resolving complex issues.
Excellent computer skills to include Word, Outlook and Excel.
Customer Onboarding And Retention Team Lead
By Progress Residential® At United States
Previous property management experience in either the single family or multi-family rental industry
Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce
Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel
Strong organizational skills with exceptional attention to detail
Excellent oral and written communication skills
We offer competitive compensation, including a performance-based bonus.
Customer Retention Specialist - $600 Signing Bonus - Remote Work Opportunities Are Available.
By Gannett | USA TODAY NETWORK At United States
Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
Maintain professional working relationship with internal and external customers, customer service management and colleagues.
Work within agreed daily ad hoc responsibilities, striving to exceed customer expectations wherever possible.
Knowledge of effective negotiation techniques used to quickly resolve escalated customer issues.
Demonstrate the ability to diffuse situations, utilize effective negotiation skills, and bring the customer issue to closure.
Ability to prioritize work, manage time effectively, and work successfully in a fast paced, multi-faceted environment.

Are you looking for a job that allows you to make a real difference in customer satisfaction? We are looking for a Customer Retention Specialist to join our team and help us keep our customers happy and loyal. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Retention Specialist is responsible for maintaining customer relationships and ensuring customer satisfaction. They are responsible for identifying customer needs and providing solutions to retain customers. They must be able to analyze customer data, identify trends, and develop strategies to increase customer retention.

Detailed Job Description:

A Customer Retention Specialist is responsible for managing customer relationships and ensuring customer satisfaction. They must be able to identify customer needs and provide solutions to retain customers. They must be able to analyze customer data, identify trends, and develop strategies to increase customer retention. They must be able to communicate effectively with customers and provide excellent customer service. They must be able to identify customer issues and provide solutions to resolve them. They must be able to develop and implement customer retention strategies.

What is Customer Retention Specialist Job Skills Required?

• Excellent customer service and communication skills
• Analytical and problem-solving skills
• Ability to identify customer needs and provide solutions
• Ability to analyze customer data and identify trends
• Ability to develop and implement customer retention strategies
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Customer Retention Specialist Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Knowledge of customer service principles and practices

What is Customer Retention Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer retention strategies
• Knowledge of customer data analysis

What is Customer Retention Specialist Job Experience?

• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Experience developing and implementing customer retention strategies

What is Customer Retention Specialist Job Responsibilities?

• Identify customer needs and provide solutions to retain customers
• Analyze customer data and identify trends
• Develop and implement customer retention strategies
• Communicate effectively with customers and provide excellent customer service
• Identify customer issues and provide solutions to resolve them
• Monitor customer satisfaction and make recommendations for improvement