Customer Marketing Associate Jobs

Strong relationship management and influencing experience.

Ensure, and performance manage, brand standards and consumer experience expectations are understood and implemented at bp/Amoco retail sites.

Assist with management of fuel quality program, including messaging and follow-up.

Provide customer insight into marketing offer development and execution owners.

Minimum of 5 years of experience in a front-line sales, marketing, or operations role

Minimum of 3 years of performance analysis and/or business consulting experience

Bring hands on experience in delivering monthly customer communications such as newsletters, release notes, and webinar promotions

4+ years experience in a customer marketing or campaign role

SaaS company experience strongly preferred. Security and/or Networking (IT/technology industry) experience is a plus

Experience running multi-channel marketing campaigns and an understanding of customer journey mapping

A positive attitude with adaptability in a fast-paced work environment. Experience in agile work environments is a plus

Strong communication and collaboration skills

3+ years of customer marketing experience within the technology/SaaS/Security industries.

Experience collaborating cross-functionally with key stakeholders across the business.

Uncover new customer champions for case studies, customer testimonials, logo approvals, speaking opportunities, peer reviews, etc.

Collaborate cross-functionally with sales, customer success, and product teams to identify and recruit new champions.

Educate the field on customer reference best practices.

Create customer reference materials at scale using our reference platform and drive advocacy activities within our customer community.

Strong relationship management and influencing experience.

Ensure, and performance manage, brand standards and consumer experience expectations are understood and implemented at bp/Amoco retail sites.

Assist with management of fuel quality program, including messaging and follow-up.

Provide customer insight into marketing offer development and execution owners.

Minimum of 5 years of experience in a front-line sales, marketing, or operations role

Minimum of 3 years of performance analysis and/or business consulting experience

Strong relationship management and influencing experience.

Ensure, and performance manage, brand standards and consumer experience expectations are understood and implemented at bp/Amoco retail sites.

Assist with management of fuel quality program, including messaging and follow-up.

Provide customer insight into marketing offer development and execution owners.

Minimum of 5 years of experience in a front-line sales, marketing, or operations role

Minimum of 3 years of performance analysis and/or business consulting experience

Strong relationship management and influencing experience.

Ensure, and performance manage, brand standards and consumer experience expectations are understood and implemented at bp/Amoco retail sites.

Assist with management of fuel quality program, including messaging and follow-up.

Provide customer insight into marketing offer development and execution owners.

Minimum of 5 years of experience in a front-line sales, marketing, or operations role

Minimum of 3 years of performance analysis and/or business consulting experience

Minimum required Knowledge, Skills, and Abilities:

Strong written and verbal skills, and the ability to manage multiple projects at once.

Regularly update and maintain the customer reference database (SlapFive), ensuring accurate and up-to-date information. As well as manage the vendor relationship.

2-4 years of experience in B2B tech marketing, customer marketing, or sales development role

Must be experienced in managing and cultivating interpersonal relationships.

Bachelors degree in Communications, Marketing, Technology, or related field (or equivalent practical experience).

Effectively manage projects across multiple programs

Become a better writer: Flex your copywriting skills and proactively seek feedback from the team to improve your writing

Become an effective communicator: Get experience presenting work to teammates and leaders with coaching to help improve your effectiveness

Experience building campaigns with email service providers/marketing automation platforms (such as Marketo/Braze)

Strong confidence in analyzing marketing performance (including experience in Microsoft Excel/Google sheets) and storytelling insights

Strong attention to detail with proven ability to project manage

Project management skills and strong attention to detail

Track record of partnership with cross-functional teams, including work with account/customer management teams

Outstanding written and verbal communication skills, including ability to effectively connect with customers

Develop and execute implement strategic customer marketing programs, retention, and expansion programs to drive adoption, loyalty, advocacy, and growth

Continuously evaluate retention and expansion campaign performance, adjusting tactics and strategies utilizing using A/B testing and other optimizations.

Measure the ROI return on investment and impact of customer marketing activities on retention, advocacy, and growth outcomes

Experience working as an Educator or Content Marketing Specialist from an Edtech organisation.

Case Study Interview; You’ll work on a task designed to test your writing skills.

Values Interview; A discussion of your experience relating to our company values, which you can find on our careers site.

A home office allowance to create a comfortable remote work environment

Enable new users to get up and running as quickly as possible by developing engaging and intuitive onboarding materials.

Develop the communication strategy and value proposition for events and on-demand content.

P&L management- indirect ownership supporting Finance and Sales and understands key levers to increase profit.

5+ years of experience in multi-channel marketing- product management- brand management; Foodservice experience a plus but not required

Strong organizational and project management skills

Strong numerical and analytical skill set with ability to interpret quantitative data and perform detailed trend analysis utilizing raw volume data

Experience managing a P&L or Strategic Initiatives for a business is a plus

Outstanding verbal- written and interpersonal communications skills with a proven ability to work collaboratively

5+ years of sales/category/analytics/marketing experience within CPG industry

Strong analytic skills and ability to distill complex data into simple stories

Partner with other Customer Strategy Managers to ensure they are providing an enterprise perspective for the brands they are accountable for.

An industry competitive salary and benefits package, including company bonus.

What will be your key responsibilities?

Demonstrated ability to build collaborative partnerships with retail customers, account team, and internal business stakeholders

Remote & in-person team building activities help our employees stay connected and engaged. We absolutely love to hype our people up!

Implement lifecycle engagement and communication programs that highlight the experience and success of current customers.

Partner with Advisor Success to connect customers with the right educational resources to drive product adoption.

Expert email marketer who has worked with Salesforce and marketing automation platforms (Marketo experience a plus).

Discounted pet insurance available. Pets are family too!!

11 paid company holidays per year. Enjoy your time off; you deserve it!

Experience with design, writing, and creative thinking skills

5+ years of hands-on customer marketing experience

Experience working in the software or B2B technology industry

Experience building customer relationships, managing customer feedback, and conducting interviews

Excellent problem-solving and communication skills

Experience with Notion or other no-code/low-code tools

Exceptional project management skills with proven success in driving projects to completion

Produce a portfolio of assets and deliverables appropriate to marketing plan requirements

Manage program execution against committed timelines and within budget; set appropriate success KPIs and track measurements to determine impact and ROI

Strong marketing experience in enterprise software

Excellent English language/communications skills, both written and spoken

Life sciences industry-relevant work experience

Strong organizational skills with the ability to manage multiple projects and deadlines.

Proficiency in marketing automation and customer relationship management (CRM) software is a plus.

2-3 years of experience in customer marketing, customer success, sales, marketing/communications, or related roles.

Bachelor's degree in marketing, communications, business administration or equivalent experience, sales experience is a plus.

Excellent written and verbal communication skills in English, with the ability to craft engaging content and collaborate with diverse stakeholders.

Be able to manage change in a fast-moving environment

Interacts with product development process by communicating and evaluating requirements for product changes and new products

3+ years of experience working with senior and executive leadership.

5 or more years of experience in the aviation industry within sales, marketing or a technical function.

Experience in the BCA Marketing organization.

Language capabilities beyond English (Arabic or French preferred)

Experience in a team environment.

Remote work from home options with $500 office stipend to set up your home office

3-5 years of experience in customer, lifecycle, or demand marketing and proven success in a performance- and results-oriented environment

Excellent written and verbal communication skills

Experience in SaaS preferred or B2B marketing

Experience managing customer cross-sell programs to a revenue target

Experience successfully collaborating cross-functionally with customer marketing stakeholders including product, sales, operations, success, and marketing teams

Minimum Education And Experience Requirements

Utilizing search engine optimization and management to develop the organization's marketing strategies

Certified Public Information Officer Basic Certification; Certified Public Information Officer Advance Certification

2+ years of experience in Advertising/Communications Plan Development, and working in a Bargaining Union environment

2+ years of experience as a Social Media Expert managing organizational communications for Facebook, Twitter, Hoot Suite, Instagram, and YouTube platforms

2+ years of experience developing Advertising Campaigns and leading Event Planning

Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization

Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

Build our portfolio of brands within our key chain customers across the class of trade to grow retailer’s beverage category

Brew strong customer relationships with retail partners and internal chain sales teams, providing thought leadership on industry and activation

Lead ground-up program development for key customers that is rooted in shopper insights and address retailer & shopper needs

Execute with excellence along the shopper journey, including pre-shop digital and social as well as integration with retailer loyalty apps