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Customer Experience Team Jobs

Director, Customer Experience Jobs
By RealPage, Inc. At Texas, United States
Bachelor’s Degree and 10+ years of relevant professional experience across CX, Program management, Research, and other related roles
Experience with change management frameworks and internal communications
Regularly report to CEO about the state of the competition in the industry regarding customer experience strategies and emerging trends
Experience leading cross-functional CX initiatives within SaaS Technology companies
Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
Excellent verbal and written communications skills across all levels of the organization
Team Performance Leader - Customer Experience
By Protective Industrial Products At Latham, NY, United States
Work closely with the Manager of Customer Experience to identify and meet key metrics.
Implement support plans for overall department operations to meet service level objectives, quality goals, and management of day-to-day order processing.
With Manager oversight, conduct annual performance review, and facilitate appropriate performance management
Superior interpersonal skills and ability to resolve conflict effectively.
Possess excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the PIP organization.
Strong organizational, prioritization and delegation skills.
Culinary Customer Experience Jobs
By Tyson Foods, Inc. At , Springdale, Ar
Experience: 3+ years of experience in the foodservice/hospitality industry
Computer Skills: Requires computer skills in Microsoft Office Applications such as PowerPoint and Excel and
Travel: 1 to 4 trips per year
Customer Experience (Cx) Engineer
By GXM Consulting LLC At , Remote $120,000 - $134,000 a year
Experience developing and facilitating design strategy sessions for requirements gathering, data collection, interpreting results, and gaining insights and recommendations
Develop standards and best practices for project teams to foster user experience design and agile delivery
Analyze customer data, feedback, and metrics to derive insights, identify trends, and make data-driven recommendations for enhancing customer experiences
Provide guidance, mentorship, and knowledge sharing to junior CX engineers, fostering a collaborative and high-performance work environment
Experience implementing modern user-centered and human-centered design strategies, practices, and methodologies
Experience with customer journey mapping and persona development
Customer Experience Architect Jobs
By Pulumi At United States
5+ years in a customer-facing role, including experience organizing and managing customer engagements, expectations, outcomes, and emotions both proactively and reactively.
Experience building positive professional relationships with developers and executives.
Impeccable written, verbal, and in-person communication skills.
Demonstrate curiosity, creativity, acumen and technical excellence as the lead Pulumi technical resource in complex cloud engineering projects at Pulumi customers.
Write quality code Pulumi code deliverables that can be immediately consumed in production scale, business critical cloud operations.
Learn and be responsible for deliverables and reference architectures spanning programming languages, infrastructure providers, and open source and commercial cloud services.
Customer Service Manager - State Farm Agent Team Member (Sales Experience Preferred)
By State Farm Agent At Marietta, GA, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Paid time off (vacation and personal/sick days)
Successful track record of meeting sales goals/quotas preferred
Benefits Specialist - Customer Experience Team
By Healthee At New York City Metropolitan Area, United States
Salary 60-70K will be determined based on the experience level and Healthee’s development track.
Educate our users on their health benefits.
2 years of relevant professional experience preferably in healthcare, health insurance, or care navigation.
Nurse education - an advantage
Excellent interpersonal skills and the ability to multitask
Working knowledge of general medical and insurance terminology in both English and Spanish- an advantage
Director, Customer Experience - Prologis Mobility
By Prologis At Denver, CO, United States
5+ years' experience in EV Charging industry and distributed energy, with a strong commercial profile
10+ years' software development/engineering experience.
10+ years' Tier 3 Customer Service facing experience.
Ability to understand, calculate, and present complex financial analysis to customers and internal stakeholders, experience with customer facing deal negotiations.
High analytical with excellent problem-solving skills
Product Own, Maintain and Deliver Workplace Service Program
Customer Experience Assistant Jobs
By Smile CX At California, United States
- Basic knowledge of customer management tools.
- Advanced or graduated student, with experience in the areas of management or communication.
- Previous experience in Customer Experience.
Salary according to experience and hours
- Elaboration of CX surveys (NPS, CSAT, CES etc.)
- Generation of CX measurement dashboards
Online Customer Experience Team - Remote
By DriveTime At Phoenix, AZ, United States
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona. classes starting every 2 wks.
General Consideration - Customer Experience
By onXmaps, Inc. At Missoula, MT, United States

At onX, we believe that diversity makes us better

Planner - Customer Assistance Team
By Chesterfield County, VA At , Chesterfield, Va $55,514 - $65,229 a year

Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Online Casino Dealer - Customer Experience
By Evolution At Southfield, MI, United States
Service-minded with good communications skills
Able to provide an engaging and rewarding experience for our live players
1-2 years of work experience in a customer service and hospitality-oriented role.
10 days of paid time off
Professional, mature and with a natural ability to follow work rules
Responsible and dedicated - towards your work and your colleagues
Customer Experience Writer Jobs
By Axos Bank At , San Diego, 92122, Ca $65,000 - $75,000 a year
Project management and coaching skills
Manage and track a heavy workload of multiple projects while juggling shifting priorities
Excellent proofreading and editing skills
Financial services or personal finance
HSA or FSA account and other voluntary benefits
Ensure consistency of brand voice and tone and .expand our messaging for various customer personas
Head, Customer Experience Jobs
By Maybank At Phnom Penh, Phnom Penh, Cambodia
Share knowledge with management and other departments/branches.
Experience in customer experience management.
Provide management with oversight on the progress of the service quality transformation.
Collaborate with respective Heads at Corporate Office and Branch Managers to foster and promote customer centricity.
Tertiary education in Marketing/Communications/Business Administration or equivalent.
Attention to detail and quality while possess excellent interpersonal and leadership skills.
Customer Experience Bookseller Jobs
By Barnes & Noble At , Township Of Monroe, 08831, Nj
May be required to work in one or multiple queues and/or skill sets.
Complete work according to standards as determined by department head, manager, and/or supervisor.
2-3 years Customer Service Experience.
Excellent written and verbal communication skills
Ability to manage multiple projects simultaneously with attention to detail
Excellent Microsoft Office Suite skills required
Online Customer Experience Team - Remote
By DriveTime Automotive Group, Inc. At , Mesa, 85209, Az
Pay: $20/hr. remote. plus benefits after 30- days, voted Best Place to Work!, advancement opportunity at 6-months and more!!
Set the first impression that will illustrate the type of buying experience the customers want and respond accordingly.
Ensure a successful transition of the customer to a retail location for the finalization of the sales experience.
Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
Benefits like 401(k), company paid life insurance, short and long-term disability.
HIRING NOW!!! remotely in Arizona. classes starting every 2 wks.
Customer Experience Assistant Jobs
By Pierce County Library System At Fife, WA, United States
Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
Integrated Library System, Inventory or Data Management system experience
Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library Management.
Basic keyboard and alpha/numeric data entry skills
Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities – All other roles
Specialized equipment or software skills sufficient to satisfactorily complete job responsibilities (e.g. HRIS)
Customer Experience Team Member
By LuckyGunner.com At , Waco, Tx $12 - $15 an hour
You understand that exceptional user experiences must be created in every single interaction with a customer; and
You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.
knowledge of firearms and ammunition is required for this job
You eat, sleep, and breathe service (not average service – instead, think Zappos, Starbucks, & Amazon);
Customer Experience Team Lead
By Privia Health At United States
1+ of Previous management/leadership experience preferred
Actively manage phone agents productivity and adherence by using real time dashboard monitoring and provide coaching and support to agents.
Report to Manager any system outages, personnel issues or areas of concern in a timely manner.
High School Diploma required, advance certification a plus
Familiar with software such as Word, Excel, Web Browsers and Browser based web applications. Salesforce knowledge preferred
Accessibility to secure, quiet work space with high-speed internet to work remotely

Are you passionate about creating exceptional customer experiences? Join our Customer Experience Team and help us make our customers' lives easier! We're looking for creative problem-solvers who can think outside the box and come up with innovative solutions to customer issues. If you're ready to make a difference, apply now!

Overview The Customer Experience Team is responsible for providing excellent customer service and creating a positive customer experience. This team works to ensure that customers have a positive experience with the company, from the initial contact to the final resolution of their issue. They are also responsible for providing feedback to the company on customer satisfaction and any areas of improvement. Detailed Job Description The Customer Experience Team is responsible for providing excellent customer service and creating a positive customer experience. This team works to ensure that customers have a positive experience with the company, from the initial contact to the final resolution of their issue. They are also responsible for providing feedback to the company on customer satisfaction and any areas of improvement. The Customer Experience Team is responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They are also responsible for providing customer feedback to the company and helping to identify areas of improvement. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to think quickly and problem solve
• Ability to work independently and as part of a team
• Ability to multi-task
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer complaints and provide customer support
• Provide feedback to the company on customer satisfaction
• Identify areas of improvement in customer service
• Assist with customer service training and development
• Monitor customer service trends and best practices