Culinary Customer Experience Jobs

Job Details:

SUMMARY:

This position is responsible for supporting Customer Experiences within the Discovery Center for internal and external customers. Working with cross functional partners to plan and execute best in class customer meetings, product cuttings to Tyson Foods Customer Promise. Other responsibilities include creating run of show schedules for customer product cuttings based on staffing, equipment resources and optimal functionality of featured Tyson product(s), managing day-of-execution and service of customer product cuttings. Other duties include ordering and inventory of office supplies, kitchen supplies and small equipment, product receiving and shipping, light administrative support as needed by the Discovery Center, other special duties as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This role will participate as a strategic member of the Customer Experience team and execute against the organizational business plans and goals. This role, under limited direction from the Manager, will be responsible for balancing priorities to ensure the best customer experience for all appropriate internal and external audiences.

The Customer Experience Specialist will assist the Customer Experience Manager, and would be the responsible party in the manager’s absence, to act as a liaison between R&D/Innovation/Sales/Marketing and the Tyson Foods ELT and Board of Directors in the planning and execution of internally and externally facing events including but not limited to; quarterly Board of Director meetings, Investor Day at NYSE, The Annual Shareholders Meeting, CAGNY, etc. During the event, this role would need to be knowledgeable in key product attributes and would need to be comfortable and confident in answering questions from both internal and external audiences.

The Customer Experience Specialist will lead the day of product sampling portion of any Customer Experience within the Discovery Center. In this capacity, this role would be responsible for creating a product execution plan based on back of house best practices, equipment standards and meeting agenda for a team of R&D Scientists/Technologists and Chefs. These named parties would take direction from and support the Specialist in executing product sampling for Customer Experiences.

REQUIREMENTS:

Relocation Assistance Eligible:

Work Shift:

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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