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Customer Experience Specialist Jobs

Customer Experience Specialist Jobs
By Intuit At Mountain View, CA, United States
Individual contributor who executes parts of the customer experience plan
Works closely with internal stakeholders and external business partners (when relevant to the offering)
Proactively identifies customer experience insights and opportunities using customer research and analytics, and drives from insight to execution of solutions
Proposes solutions that challenge status quo to eliminate pain both experiences
Works on problems of moderate scope where analysis of situations or data requires review of a variety of factors
Able to independently conduct FMHs and lead experiments that will test customer behavior and solve hypotheses
Customer Experience Specialist-Ags Jobs
By Delta Air Lines At Augusta, GA, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Customer Experience Specialist - Msp
By Delta Air Lines At Minneapolis, MN, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
Customer Experience Specialist-Cvg Jobs
By Delta Air Lines At Cincinnati, OH, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales, and at least one year of experience providing customer service.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Customer Experience Specialist-Atl Jobs
By Delta Air Lines At Atlanta, GA, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Customer Experience Specialist Jobs
By EyeSwoon At New York, United States
Assist vendor management teams with customer impacting operations
Manage all inbound customer communications and vendor outreach where necessary
Maintain SOPs, knowledge base content, FAQs and relevant databases
Flag issues across all touchpoints of the customer experience from the website, transactional emails, fulfillment and order resolution
Proven customer support and experience advocate. A problem solver to your core; both reactive and anticipatory
Standout attention to detail and effective writing skills
Specialist, Customer Experience Jobs
By MRA Recruiting Services At Tucson, AZ, United States
Experience in marketing, excellent organizational and writing skills, strong project management skills.
Experience managing budgets, invoicing, and negotiating pricing/contracts.
Demonstrated ability to manage people (indirectly) and a significant workload.
Good writing and verbal skills.
Manage relationships with internal customers and stakeholders, taking a proactive approach.
Internal processes: Responsible for overall scheduling process including calendar creation, upkeep and coordination. Responsible for internal training, staffing, and communication processes.
Technical Support And Customer Experience Specialist
By Avantree At San Francisco Bay Area, United States
Proven experience in a customer support role in the consumer electronics industry.
Excellent problem-solving skills to handle technical questions.
Exceptional written communication skills to create FAQs and user manuals.
Innate people skills and patience to help our senior and hearing-impaired customers.
Capability to work in a fast-paced environment and manage multiple tasks.
Good interpersonal skills to collaborate with the marketing team and HQ.
Customer Experience Specialist Jobs
By eBay At Saint Paul Church, MN, United States
Provide outstanding empathy, patience, active listening, and adapt to members with low level of tech and/or eBay knowledge
3+ years of call center or relevant customer service experience
Skilled and insightful to the needs of customers
Benefits on Day 1 (Medical, Dental, Vision Insurance)
And many more at ebaybenefits.com
This is a Remote Position
Customer Experience Specialist - 2Nd Shift
By U.S. Bank At United States
Proven time management skills / ability to multitask
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Minimum 18 months of customer service-related experience
Effective problem-solving and negotiation skills
Experience interacting positively with unsatisfied customers
Fulfillment And Customer Experience Specialist
By Mohala Eyewear At Honolulu, HI, United States
-E-commerce fulfillment, inventory management, purchasing, and customer experience management and have direct to consumer touch points.
Use necessary customer management applications to record customer information for future orders and follow up
Fulfillment and Customer Experience Specialist
Mohala Eyewear can offer you:
Calling all aspiring e-commerce and fashion entrepreneurs!
- A purpose driven work environment where your work empowers girls worldwide.
Customer Experience Specialist Jobs
By eBay At Boise, ID, United States
Provide outstanding empathy, patience, active listening, and adapt to members with low level of tech and/or eBay knowledge
3+ years of call center or relevant customer service experience
Skilled and insightful to the needs of customers
Benefits on Day 1 (Medical, Dental, Vision Insurance)
And many more at ebaybenefits.com
This is a Remote Position
Customer Experience Specialist Jobs
By BodySpec At Austin, TX, United States
This is a 5-day a week fully remote position.
Previous Customer Service experience required. Strong understanding of KPI’s such as first response time, resolution time, upsell/crossell, and CSAT
Previous professional experience in or strong passion for health and wellness is required.
Handle daily phone, chat, and email customer service requests originating from customers and from teammates.
Provide comprehensive review of results from BodySpec’s body composition analysis system to individual clients via webinar, leveraging our presentation templates.
Answer client questions about nutrition, health, fitness, and the DEXA technology.
Customer Experience Specialist Jobs
By Rockwell Automation At Milwaukee, WI, United States
Keeps skills and knowledge in all areas (organizational, technical, and commercial) up to date
Provides timely information to support effective management of the business
Excellent time management, ability to multitask
Familiar with Strategic Account Support or Management
Project management/lean six sigma is preferred
Assist in providing a great experience for customers.
Customer Experience Specialist Jobs
By Nickson At Dallas, TX, United States
Successful experience in a corporate environment
Strong written and verbal communication skills, including active listening and clear articulation
Ability to multitask, manage time, and prioritize
Nickson is seeking a Specialist to join the Customer Experience Team within our fast-growing venture.
• Build expert and dynamic knowledge of company products and services.
Ability to solve problems and alleviate conflicts or escalate tactfully
Airport Customer Experience Specialist
By Dallas Fort Worth International Airport (DFW) At Dallas, TX, United States
Two (2) years of experience with customer service in a direct customer service environment.
Engage with customers, review their daily work sheet, and react to changes in the operating environment.
Answer customers’ questions and concerns, provide information for all DFW products to include Airport services, amenities, concessions, airlines, and kiosks.
Complete a variety of activity logs and status reports used to monitor the business unit.
Completion of high school curriculum or equivalent.
Possession of a valid Class C driver's license.
Services And Customer Experience Specialist
By BEARCloud Inc At San Francisco Bay Area, United States

Www.bearcloud.net is seeking a highly motivated and organized individual to lead its Support , ELA, Cloud renewal business unit!

Customer Experience Specialist Jobs
By Hingham Institution for Savings At Hingham, MA, United States
Contact Center experience and working remotely is a plus.
1+ years retail banking experience is a requirement.
Excellent interpersonal and telephone communication skills along with active listening
1-2 years experience in a customer support role.
Excellent computer skills including, but not limited to: G Suite, Excel/Sheets, Internet Browsers, and settings.
Ability to multi-task, set priorities and manage time effectively
Customer Experience Specialist Jobs
By Pietra At Manhattan, NY, United States
Communicate thoughtfully with customers across multiple channels, consistently delivering a 5-star experience
Develop and maintain in-depth product and operational knowledge
Demonstrated experience in supporting customers through email, chat, and/or social channels (1-2 years)
General knowledge of eCommerce return policies and protocols
Empathy, collaboration skills, and ability to work effectively in a team
Proficiency in computer usage, data entry, and quick information retrieval
Customer Experience Specialist Jobs
By Klay Brands At Arizona, United States
* Experience delivering customer focused solutions to meet customer needs
* Experience with Amazon Seller Central and Shopify
* 2+ years of Customer Service experience
* Superior verbal and written communication skills
* Active listening skills with the ability to communicate patience & empathy
* Must be a team player who is able to make independent decisions based on established guidelines

Are you passionate about creating amazing customer experiences? We are looking for a Customer Experience Specialist to join our team and help us deliver exceptional service to our customers. If you have a knack for problem-solving and a commitment to providing outstanding customer service, this could be the perfect job for you!

What is Customer Experience Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a professional manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment

What is Customer Experience Specialist Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices

What is Customer Experience Specialist Experience?

• Previous experience in customer service or a related field
• Experience in resolving customer complaints
• Experience in providing customer service in a fast-paced environment

What is Customer Experience Specialist Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Identify customer needs and suggest appropriate products and services
• Resolve customer complaints and ensure customer satisfaction
• Monitor customer service metrics and provide feedback