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Customer Experience Manager Jobs in Connecticut

Customer Experience Manager Jobs
By Gunner At Fairfield, CT, United States
Dispatch Project Managers for service requests, as needed
Manage and nurture company leads to set sales appointments at a high level
Outstanding communication and listening skills
Charisma, sense of humor, and people skills needed
NO COLD CALLING – COMPANY LEADS PROVIDED, ALL INBOUND
Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
Customer Experience Manager Jobs
By Gunner At Stamford, CT, United States
Dispatch Project Managers for service requests, as needed
Manage and nurture company leads to set sales appointments at a high level
Outstanding communication and listening skills
Charisma, sense of humor, and people skills needed
NO COLD CALLING – COMPANY LEADS PROVIDED, ALL INBOUND
Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
Ifp Customer Experience & Engagement Project Manager- Remote
By The Cigna Group At , Hartford, 06152, Ct $82,900 - $138,100 a year

Job Summary: The Individual & Family Plan Customer Experience & Engagement project manager will be responsible for designing and leading end-to-end customer experience and engagement projects, ...

Customer Experience Manager Jobs
By Five Below At Norwalk, CT, United States
Emerging Skill - Planning/Time Management
Minimum 2 years of management experience
What does the Customer Experience Manager do?
Ensures all associates and managers are Wowing the Customer through personal contact with customers
Responsible for achieving CSAT score goals provided by the District Manager
Excellent verbal and written communication skills

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Manager to join our team and help us deliver a world-class customer experience. You will be responsible for developing and executing strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to exceed expectations, we want to hear from you!

What is Customer Experience Manager Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to manage customer relationships
• Ability to analyze customer feedback and data
• Ability to develop customer service strategies
• Ability to work with cross-functional teams
• Excellent problem-solving and decision-making skills
• Knowledge of customer service software and tools
• Knowledge of customer service best practices

What is Customer Experience Manager Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer service software and tools
• Knowledge of customer experience management
• Knowledge of customer service strategies

What is Customer Experience Manager Experience?

• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Responsibilities?

• Develop customer service strategies to improve customer experience
• Analyze customer feedback and data to identify areas of improvement
• Manage customer relationships and ensure customer satisfaction
• Work with cross-functional