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Customer Experience Manager Jobs in Georgia

Customer Experience Manager Jobs
By Tesla At Kennesaw, GA, United States
Family-building, fertility, adoption and surrogacy benefits
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Senior Manager, Customer Experience
By DoorDash At Atlanta, GA, United States
You have 7+ years of experience in management consulting, technology, startup, or a related field
Produce, dig into and use data and insights to identify opportunities to improve speed, quality, effectiveness, and customer experience
You want to do right by our customers to provide a scalable, outstanding customer experience
Partner with support and company-level leadership to guide priority projects
At your core, you're a problem solver, able to solve new problems with new solutions
You stay oriented to the goal you're trying to achieve and act with urgency to achieve it
Customer Experience Learning Manager
By Aggreko At Atlanta, GA, United States
Extensive experience developing and delivering learning focused on sales, professional skills and change management in an international setting.
Extensive experience developing and delivering learning focused on customer service, efficient resourcing and planning and change management in an international setting.
We’re experts, which means you’ll have the following skills and experience:
To provide learning expertise across all customer experience departments in terms of needs analysis, design, delivery, and evaluation of key programs.
Development of frameworks to support and accelerate speed to competence of employees around skills, behavior's, systems, and processes.
Manage internal stakeholders and external suppliers to achieve the learning training objectives.
Senior Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
Experience guiding more junior team members through Product Management fundamentals in a professional setting
Typically reports to the Product Management Manager or Sr. Manager.
Experience working as a Product Manager in a modern software development based enterprise environment
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Partners with Finance to understand financial needs and assist in the creation of business plans for new opportunities
3-6 years of relevant work experience
Claims Customer Experience Manager
By Reserv At Atlanta, GA, United States
Develop and deliver training programs to enhance the technical skills, insurance knowledge, and customer service capabilities of the team
Bachelor's degree, or equivalent experience in insurance or contact center/CX team management are a plus
Proven experience in contact center management or a similar leadership role within the insurance industry, preferably in claims
Strong leadership and team management skills, with the ability to motivate, inspire, and develop a diverse team
Excellent organizational and time management skills to effectively prioritize tasks, meet deadlines, and drive results
Lead and manage a team of Customer Experience Specialists, providing guidance, coaching, and support

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Manager to join our team and help us deliver a world-class customer experience. You will be responsible for developing and executing strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to exceed expectations, we want to hear from you!

What is Customer Experience Manager Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to manage customer relationships
• Ability to analyze customer feedback and data
• Ability to develop customer service strategies
• Ability to work with cross-functional teams
• Excellent problem-solving and decision-making skills
• Knowledge of customer service software and tools
• Knowledge of customer service best practices

What is Customer Experience Manager Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer service software and tools
• Knowledge of customer experience management
• Knowledge of customer service strategies

What is Customer Experience Manager Experience?

• 5+ years of experience in customer service or related field
• Experience in customer experience management
• Experience in customer service software and tools
• Experience in developing customer service strategies

What is Customer Experience Manager Responsibilities?

• Develop customer service strategies to improve customer experience
• Analyze customer feedback and data to identify areas of improvement
• Manage customer relationships and ensure customer satisfaction
• Work with cross-functional