Customer Engagement Partner Jobs

You have are reliable and have excellent time-management

Identify, troubleshoot and escalate issues pertaining to customer education and product functionality.

Manage and control numerous concurrent tasks in tandem.

Ability to customize the support experience to the needs of individual customers

You are a skilled problem solver.

You have impeccable written and verbal communication skills.

Strong people management skills, bringing teams together, identify and nurture talent

Manage & Monitor status reporting, tracking deliverables, issue & risk management, resource allocation across portfolio

Experience & Knowledge of handling engagements in Cloud Native Technologies

The Individual should be passionate about technology, experienced in developing and managing cutting edge technology business.

Focus on Customer Relationships & engagement to ensure a great customer experience, providing solutions leveraging Technology

Knowledge & understanding of Agile methodologies, Identification & implementation of continuous improvement programs

Strong communication, project management and critical thinking skills

At least 2-5 years experience in Marketing

Bachelor’s Degree or related experience preferred

Must know MS Office (Outlook, Word, Excel, PowerPoint)

Quick learner and ability to understand sophisticated business issues

Must be organized, motivated and diligent with superior follow-through and proactive approach

60% - Campaign launch, management, and optimization

Prepare tactical plans and budget recommendations for your campaigns

Lead programmatic buys to support branding and direct response across platforms like Google, Verizon, Amazon, and The Trade Desk

Review and lead optimization of campaigns across revenue, performance indicators, and budget pacing

Analyze performance and unique opportunities to understand value provided by different DSPs and other vendors

Design tests to evaluate DSP platforms and varying campaign strategies

Preferred Account Management Experience or like experience in Medical Surgical or complex account selling

Highly organized with strong account management skills.

Experience with in-servicing and training office staff, nurses and office managers.

A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience.

Experience leading cross functional teams as a team lead or key player

Demonstrate experience working in cross functional team and stakeholders to drive business solutions and models to sell and engage to customers

Preferred Account Management Experience or like experience in Medical Surgical or complex account selling

Highly organized with strong account management skills.

Experience with in-servicing and training office staff, nurses and office managers.

A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience.

Experience leading cross functional teams as a team lead or key player

Demonstrate experience working in cross functional team and stakeholders to drive business solutions and models to sell and engage to customers

Preferred Account Management Experience or like experience in Medical Surgical or complex account selling

Highly organized with strong account management skills.

Experience with in-servicing and training office staff, nurses and office managers.

A minimum of 5+ years of pharmaceutical, biotech or medical device sales experience.

Experience leading cross functional teams as a team lead or key player

Demonstrate experience working in cross functional team and stakeholders to drive business solutions and models to sell and engage to customers

Excellent time-management and prioritization skills

Develop an understanding of our products and how they can benefit different types of customers

0-1+ years of sales or relevant customer-facing experience

Preferred: Basic Excel/Google Sheets, experience in a startup environment

Sell existing brightwheel customers on additional products in a persuasive and informative manner

Call existing customers to assess their engagement level with brightwheel, identify problems, and drive to a resolution

8+ years of product management experience, and direct people management experience

Efficiency: You have excellent organization and prioritization skills

Analytical skills: You have a great ability to absorb and apply data to your decision making

Customer empathy: You have experience shaping product direction and execution based on customer needs

You have experience working through problems with high ambiguity and without a definitive answer

Paid Life insurance, AD&D. and disability benefits

Experience with loyalty program design, implementation and performance analysis, in addition to budget creation and management

Strong communication, interpersonal and time management skills

Management experience (agency and direct reports)

Manage brand digital marketing manager and business intelligence analyst

Internal education around the Kipling customer including demographics, interests and purchasing habits, helping create a more customer-centric business

Years of Related Professional Experience:

Following group branding and compliance requirements, deliver strategic marketing campaigns, manage content and gather critical metrics for reporting.

Essential Experience & Job Requirements

Minimum 3-5 years of relevant marketing/communications experience, including marketing automation platforms (Marketing Cloud, DotDigital or similar)

Working knowledge of Salesforce Sales Cloud (CRM)

Knowledge of sales enablement platforms (Highspot, Showpad, etc.)

Experience in a global, highly matrixed organization

Experience in sales or account management is required

Excellent communication, organizational, time-management, and prioritization skills

Experience in an early childhood education setting

Develop and maintain a deep understanding of our products and how they can benefit different types of customers

Preferred: Salesforce, basic Excel/Google Sheets, experience in a startup environment

Conduct sales demos for potential customers, showcasing our products and services in a compelling and informative manner

Previous customer service experience preferred

Strong interpersonal and communication skills

Educate our customers about our products and services

Resolve questions and service issues for customers

Determine opportunities for new sales

Sell products to established customers through up-selling and cross-selling

Contact information is available via our CRM (Hubspot).

Briefly review their Locl account activity and make notes on r ecent activity/usage

Draft email copy for user outreach

Work with the Success team to create/approve a messaging script

Work with the Success team to help answer any questions/ feedback

GA, Fb, and Instagram connects

Familiarity with data management and visualization systems such as Power BI, Tableau, Google Analytics

Exceptional communication and presentation skills; be able to adapt information and insights to different end audiences and stakeholders including CXO leaders

Bachelor’s degree in Economics, Finance, Marketing, or Statistics preferred

MBA preferred, with 5+ years of retail experience preferred

7+ years of Digital, Marketing, or CRM analysis experience preferred

Exceptional analytical and quantitative problem-solving skills

Maintain and organize the digital library of marketing files for ease of access by the marketing team and store management.

Create and report to Senior Management clear analytics for business planning purposes.

Work with the E-Commerce Manager to develop, manage and maximize our Pay-Per-Click, SEO, and affiliate marketing relationships.

At least 2-4 years leading the customer experience, marketing and/or branding for an organization of similar size.

Hand-on experience in creative process, marketing, graphic design, and brand development.

Experience with email marketing platforms, like MailChimp, and marketing automation and personalization.

Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures.

2-5 years clinical laboratory, physician's office, and/or customer service experience.

Strong verbal and written communication skills.

Location: Remote (East Coast Time Zone)

Report laboratory results using established protocols.

Identify research and resolve customer issues utilizing appropriate staff and resources to ensure client satisfaction. Problem solve.

Strong organizational, prioritization, project management skills

Deep appreciation of customer and product lifecycle management fundamentals

Develop a roadmap for technology requirements to support community development, including integrations with customer relationship tools

Online Community administrator / moderator experience with proven customer-centric focus

Understanding of A&P solution offerings, key industries and market segments.

Minimum 4 years B-to-B marketing experience