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Customer Concierge Rep Jobs

Enterprise Customer Success Rep (Ecs)
By Pearson At , Raleigh, 27608, Nc $65,000 a year
Customer-facing personalized customer success, customer service, account management, or corporate training experience.
Collaborates with internal stake holders (Services, Marketing, and Account Management) to monitor sales growth and scale quality assurance.
This position is eligible to participate in an annual incentive program, and information on benefits offered is
Ensures successful customer onboarding, digital access setup, orientation of the user experience, and correct student usage of Pearson products.
Thinks critically to adapt solutions to meet evolving customer strategy and specific territory requirements.
Analytical Skill and Learning Agility
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Wa $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.
Customer Experience Agent, Care Concierge
By K Health At , $18 an hour
Strong organizational and time management skills
Strong communication and interpersonal skills and ability to speak concisely to clients and Care Team members
Experience working in healthcare or a related field is preferred
Act as a liaison between patients, clinical operations and healthcare providers
Establishes close relationships with and serves as primary point of contact for clients
Ability to build relationships with different types of people, including clients, organization members, and health care providers
Customer Experience Concierge Centurion Lounge - Denver
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1-year recent experience servicing premium customers in a high-end compacity.
Must have experience in the Hospitality, Airline, Lounge or Travel industry, including reservation experience.
Exceptional communication skills, delighting the customer with every single interaction.
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Support Rep Jobs
By Blueberry Pediatrics At United States
Work from home! This job is 100% remote!
You are organized in the way you manage your workload in order to deliver meaningful results
You own our doctor/patient experience! Create experiences for our doctors and patients that will leave a positive, lasting impression
Excellent written and verbal communication skills
Expected hourly wage: $21 - 24.75 / hr depending on experience & location
You are bilingual! This person must be fluent in both English and Spanish
Customer Support Rep. Jobs
By Kinco® At Gresham, OR, United States
A proven track record of success that includes administrative management, facilities, creative problem-solving and business partner experience is desired.
Bachelor’s degree or equivalent from four-year college or technical school; or equivalent combination of education and experience.
Possession of the following competencies in technical knowledge, critical thinking skills, communication skills (verbal and written) and interpersonal skills.
Manage flow of sales orders for assigned internal sales partners.
Minimum of 2 years Customer Service experience in B2B setting.
Experience in working cross-departmentally with Sales, Executive Leadership, and Warehouse staff.
Customer Experience Concierge Centurion Lounge - Den
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1 year recent experience servicing premium customers
Prefer airline, lounge or travel industry experience required, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Care Rep Jobs
By SKYGEN USA At , Remote $18 an hour
Provide recommendations on system enhancements and process improvements to management.
We offer exceptional professional growth opportunities; a casual, friendly work environment; and competitive wage and benefits
Utilize knowledge of claim adjustments and resubmission processes to determine appropriate resolution to provider requests.
1 -3 years of job related experience (heavy phone work, reception, call center etc.)
Basic knowledge of Microsoft Office products including but not limited to Word, Excel, and Outlook.
Excellent listening and communication skills
Remote Customer Rep Jobs
By Travel With Ash At New York, NY, United States

This is a remote position. Do you have a passion to see the world and help others do the same? Would you love to be a part of the largest growing industry in the world? Do you have a computer or ...

Do you have a passion for helping people? We are looking for an experienced Customer Concierge Rep to join our team and provide exceptional customer service to our clients. If you have a knack for problem-solving and a commitment to providing excellent customer service, this is the job for you!

A Customer Concierge Rep is responsible for providing excellent customer service to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues.

What is Customer Concierge Rep Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work well with others
• Problem-solving skills
• Computer literacy

What is Customer Concierge Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Concierge Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Concierge Rep Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Customer Concierge Rep Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints and provide assistance with product and service issues
• Provide accurate information about products and services
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information