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Customer Care Team Representative Jobs

Customer Care Representative Jobs
By ADEPT Talent Solutions At York, PA, United States
NOW OFFERING $500 SIGN ON BONUS - APPLY TODAY!
Six months of recent experience as a licensed nurse in a clinical care setting
Good organization and communication skills
Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries
Caregiver Weekend bonus to those who work weekends!
Care Team Representative - Remote
By Swiss Academic Software GmbH At Denver, CO, United States
Assist Product Coaches and Success Managers in addressing product-related challenges.
Gain in-depth knowledge about program admins at universities and act as a liaison between the Care Team and CSM.
Familiarize yourself with assigned program admins' databases and setups, working closely with Success Managers.
Contribute to internal and member-facing knowledge bases.
Collaborate with Success Managers to identify root causes of issues and mitigate potential account risks.
Escalate necessary issues and concerns to Compliance, Success Managers, Implementation Coaches, or other team members.
Customer Care Representative Jobs
By Envoy America At Scottsdale, AZ, United States
Excellent multitasking skills to handle various tasks simultaneously
Strong interpersonal communication skills to build meaningful connections with clients
Fun and Friendly Work Environment: Experience a modern and welcoming workplace that values collaboration and positivity
Passion for creative problem-solving and a commitment to seeing tasks through to completion
Ability to work autonomously or collaboratively within a supportive team environment
Proficiency in utilizing computer systems and software to streamline operations
Customer Care Representative Jobs
By STERIS At Mentor, OH, United States
Provide post-order management support including issue resolution
Manage Customer contract response level as indicated to meet Customer expectations
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
1 to 2 years business experience with direct contact with customers and sales
Strong decision-making skills; understands how decisions impact the Customer and the Company
Strong analytical and problem-solving capabilities
Customer Care Representative Jobs
By BrightStar Care At Raritan, NJ, United States
Relationship management with staff, vendors and customers
3-5 years professional work experience in a highly matrixed organization
Experience with scheduling in home care preferred, but not required
Must be a good problem solver with critical thinking skills who can work with a sense of urgency
Strong interpersonal, organizational and communication skills
Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word and a scheduling database
Customer Care Representative - Wa
By The Spokesman-Review At Spokane, WA, United States

Family-owned and operated, The Spokesman-Review is the largest news and information provider serving the Inland Northwest since 1883. The Spokesman-Reviewis the largest, most used, and most trusted ...

Customer Care Representative Jobs
By Tri Pointe Homes At Raleigh, NC, United States
A minimum of 1 year of residential, customer care, or construction field experience is preferred, but not mandatory.
Perform accurate assessments of all service requests submitted by homeowners (to determine what is covered, not covered).
Perform quality control inspections and homeowner orientation within company guidelines.
Collaborate with Sales team members to ensure model homes are maintained in excellent condition and are always presentable to homebuyers.
Update Customer Care database and/or IT application systems with scheduling dates, service providers, and other information required.
Thoroughly understand scopes of work and engage trade partners to improve quality and efficiency.
Customer Care Representative Jobs
By ABC Fitness At United States
Any other duties as assigned by Manager or management
Must have a secure, quiet work at home environment
Experience with the AS400, Microsoft Word, Excel, Outlook
Must possess good grammar skills and professional phone presence
Must provide internet services that must meet and/or exceed internet service requirements outlined by company guidelines
Excellent verbal and written communication skills
Customer Care Representative Jobs
By NRG At , , Tx
Preferred 3 months experience in a Customer Care group as a Universal skilled customer care rep.
Basic math skills and analytical abilities are necessary to respond to billing inquiries.
Do all possible to retain the customer by providing an excellent low-effort experience and being an active guide for the customer.
Consistently apply knowledge required to perform technical and procedural aspects of the position.
Diffuse customer escalations (customer save skills).
Sustain excellent performance while working at home.
Customer Care Representative Jobs
By Intellectt Inc At Franklin Lakes, NJ, United States

Role: Customer Care Representative Location: Franklin Lakes, NJ, USA, 7417 Duration: 06+ months on W2 Description Note: This is a hybrid position .Travel is possible quarterly to ...

Customer Care Representative Jobs
By Ritter Communications At , Jonesboro, Ar
Ability to manage personal and work-related stress effectively; demonstrates effective time management skills exhibits patience;
Demonstrates effective time management by prioritizing daily work activities
Remains current with changing trends in the telecommunications industry and services / products offered by Ritter Communications;
Demonstrates adequate product knowledge and possesses ability to troubleshoot service issues for voice, data, and video;
Shares lessons learned with team members, providing information that can be used for new hire training or expanding others’ knowledge;
Demonstrates initiative to complete other departmental responsibilities during slower call volume/walk-in traffic times;
Customer Care Representative Jobs
By Elevance Health At West Baton Rouge Parish County, LA, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Customer Care Representative Jobs
By Elevance Health At Greater Indianapolis, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Customer Care Representative Jobs
By ABC Financial Services, Inc. At , Remote
Any other duties as assigned by Manager or management
Must have a secure, quiet work at home environment
Experience with the AS400, Microsoft Word, Excel, Outlook
Must possess good grammar skills and professional phone presence
Must provide internet services that must meet and/or exceed internet service requirements outlined by company guidelines
Excellent verbal and written communication skills
Customer Care Team - Business Development Coordinator
By Tooele Motor Company At Tooele, UT, United States
Proficient computer skills, ability to manage multiple systems.
Strong customer service skills and communication (written and verbal) Bilingual is a PLUS!
Paid training and real career growth.
Great flexible schedule – 30+ hour work week!
Great people with a great culture. We have fun at work!
401k, Medical, Dental, Vision, and Life Insurance
Customer Care Representative Jobs
By Banner Health At , Gilbert, 85297, Az

This is a remote position Thursday - Monday or Friday - Tuesday 8:30am - 6:00pm.

Our organization supports a drug-free work environment.

Customer Care Representative Jobs
By Givaudan At , New York, 10019, Ny $55,000 - $85,000 a year
Proven Success in Customer Relationship Management
Provide support for assigned customers and affiliates to meet order requirements
Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
High School or Secondary Education
1-2 years in customer facing role, industry experience preferred
Care Team Associate Jobs
By UnitedHealth Group At , Cuyahoga Falls, 44222, Oh
Care management and/or medical assistant experience
Maintains knowledge of all health plan benefits, network, NCQA regulations, health plan policies
Completes timely data entry of in-bound and/or out-bound call member contact information into software applications
Provides clerical and/or administrative support to clinical staff and managers for special projects and reporting needs
2+ years of administrative or clinical experience in healthcare
CTA processes CM requests via all communication venues; as well as administrative preparation for clinical staff
Customer Care Representative Jobs
By Honeywell At , Fort Mill, 29707, Sc
Become a subject matter expert on our portfolio of Demand Response programs; promote benefits
Discuss eligibility requirements as defined in the terms and conditions
Minimum of 3 years customer service experience
Excellent written and verbal communication skills
Intermediate computer experience (Microsoft Word, Excel, and Outlook)
Handle inbound customer inquiries and leads
Customer Care Representative, Senior
By DeKalb County, GA At , Decatur, Ga $35,360 - $51,842 a year
Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Specific License or Certification Required:
Positions available in multiple departments - APPLY TODAY!
Salary Range: $35,360-$51,842 FLSA: Nonexempt
Module Time Limit Passing Overall Score
6000 Net Key Strokes per hour

Are you looking for an exciting opportunity to join a customer care team that puts customer satisfaction first? We are looking for a Customer Care Team Representative who is passionate about helping customers and providing exceptional customer service. If you have excellent communication skills and a positive attitude, we want to hear from you!

Overview:

A Customer Care Team Representative is responsible for providing excellent customer service to customers and potential customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be able to provide accurate information and solutions to customers in a timely manner.

Detailed Job Description:

Customer Care Team Representatives are responsible for providing excellent customer service to customers and potential customers. They must be able to answer customer inquiries, complaints, and issues in a timely manner. They must be able to provide accurate information and solutions to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. They must be able to identify customer needs and provide solutions to meet those needs.

What is Customer Care Team Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to work independently
• Ability to work in a team environment
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate information and solutions to customers
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Ability to identify customer needs and provide solutions to meet those needs

What is Customer Care Team Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite
• Ability to type at least 25 words per minute

What is Customer Care Team Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite

What is Customer Care Team Representative Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customers

What is Customer Care Team Representative Job Responsibilities?

• Answer customer inquiries, complaints, and issues in a timely manner
• Provide accurate information and solutions to customers
• Handle customer inquiries in a professional and courteous manner
• Maintain customer records
• Provide customer feedback to management
• Identify customer needs and provide solutions to meet those needs
• Follow up with customers to ensure their satisfaction