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Customer Care Service Lead Jobs

Customer Service Lead Jobs
By Shepard At Houston, TX, United States
Ensure a completion of all data entry prior to invoicing
Manage onsite CSR work schedule for assigned events
Demonstrate critical thinking, problem-solving, and research skills
3-5 years of experience in customer service or tradeshow operations
Excellent written and verbal communication skills
Intermediate to advanced math skills
Customer Service Care Coordinator
By Coleman Worldwide Moving At Tampa, FL, United States

The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and ...

Customer Service Lead Jobs
By MaineHealth At Portland, ME, United States
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: A high school diploma is preferred.
Outstanding organizational and communication skills.
Basic computer skills sufficient to use Microsoft Word, email, and internet programs.
Performs all of the duties and responsibilities of the Core and Associate level position.
The employee must have the discipline to follow through thoroughly to ensure that customers' concerns and needs are addressed.
Customer Service Lead Jobs
By Caron Callahan At New York City Metropolitan Area, United States
Manage and respond to all customer inquiries
Manage customer returns and exchanges
Manage wholesale fulfillment and coordinating shipping info/invoices with buyers as shipments go out
Maintain and manage recycling and trash
Ship and fulfill all online orders including scheduling pick ups for orders
Assist with and fulfill orders for online sample sale
Customer Service Lead Jobs
By Apollo Tyres Ltd At United States
· Support office admin with phone triage / management.
· Implement backorder management within SAP,
· Great data entry skills and attention to detail
· Associate or Bachelor’s degree preferred or relevant work and educational experience.
Main Responsibilities / Job Summary
Experience into Off-Highway Tyres (Agricultural & Industrial tyres)
Customer Service Lead Jobs
By Credo At United States
Interact weekly with the Zipline App to ensure all educational tools and knowledge stays up to date
Is aware of company process, policy and protocol and reaches out to their manager when clarity is needed
2 years of relevant experience in customer experience or comparable retail roles
A plus to have experience training others in a supervisory capacity
Proven ability to manage multiple deadlines and goal oriented
Provide quick and thorough responses to any customer inquires-leading with kind, thoughtful responses to ensure the highest satisfaction rating possible
Lead, Customer Care Training Delivery
By American Airlines At Dallas, TX, United States
Partners with Skyview 5 (SV5) and Skyview 6 (SV6) management to ensure operational efficiency whilemaintaining a professional learning environment
Airport Customer Care knowledge and hands-on experience
Manages the successful execution of ILT and virtual instructor led (VILT) training delivery
Identifies and prioritizes all Customer Care course offerings
Manages instructor team member schedules to ensure training needs are efficiently met for all domestichubs and field stations
3+ years of relevant experience
Customer Service / Member Care Coordinator
By JumpstartMD At Monterey, CA, United States
Collaborate with providers and team members, offering ideas and suggestions to strengthen the member experience.
Excellent multi-tasking skills. Ability to efficiently perform job duties in a fast-paced work environment with zero to few errors.
Manage member check-ins, schedule appointments and reminders, and follow-ups as needed.
Manage office inventory. Ensure supplies and materials are fully stocked.
Manage the opening and closing of the clinic.
1-2 years of experience in a customer-facing role, preferably in a medical or clinical office setting.
Business Analyst / Solution Lead - Customer Care
By Facebook At San Francisco Bay Area, United States
- Excellent communication, creative, critical thinking, problem-solving, planning, prioritization, project management, teamwork and organization skills
- Project Management certification or Management degree
- Knowledge and experience in implementing customer support, self-service and experience programs
- Exposure to agile and scrum work management techniques
- Proven track record of project and time management
- Facilitate workshops with cross functional teams to gather detailed requirements
Customer Service Lead Jobs
By COPELAND At Greenfield, IN, United States
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
Must be able to interface with all levels of management, both internal and external customers
Manage and resolve HVACR wholesale customer issues elevated beyond the CSR level.
Coordinate with Sales, Operations, Logistics, and Finance where applicable.
High school diploma and one to two (1-2) years of customer experience
Customer Service Lead Jobs
By Amerisleep At Scottsdale, AZ, United States
Take pride in crafting a memorable customer experience.
Strong written and verbal skills
Excellent computer and typing skills
Experience with the Google Suite is a plus.
1-3 years of experience in a sales or customer service environment.
Take part in company Leadership Training.
Customer Service Manager, Airport Customer Care
By American Airlines At Miami, FL, United States
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Lead Customer Service Associate
By Southern States Cooperative At Culpeper, VA, United States
May serve as back up to management in their absence.
Works with the management team in the recruitment/hiring process of store employees.
Makes recommendations to management on the efficient operation of the store, policies, procedures, selection of merchandise, etc.
Receives and signs for deliveries from vendors. Obtains management approval on invoices and submits to appropriate parties for payment.
Communicates with the management team regarding customer requests and vendor-related concerns.
Actively participates in on-the-job training and/or coaching opportunities as required by management.
Customer Service Specialist - Customer Care
By City of Concord, NC At Concord, NC, United States
Performs data entry for customer complaints, telephone system reports, departmental monthly reports, and other reports as appropriate.
Basic knowledge of all City department functions
Responds to telephone or radio inquiries for a variety of information.
Facilitates service for customers, including all utility account maintenance.
Provides customer service by responding to requests for information from customers and resolving related problems.
Performs administrative duties by copying, filing, faxing, typing, entering data, and preparing, storing, and distributing mail and correspondence.
Customer Service Lead Jobs
By Pete's Fresh Market At Villa Park, IL, United States

TitleCustomer Service LeadPay GradeNon-ExemptMajor DepartmentFront EndMinor Department Front EndReports toFront End Manager, Store ManagerJob summary: The Front End Customer Service Clerk/Cashier is ...

Customer Service Lead Jobs
By Pete's Fresh Market At Crete, IL, United States

TitleCustomer Service LeadPay GradeNon-ExemptMajor DepartmentFront EndMinor Department Front EndReports toFront End Manager, Store ManagerJob summary: The Front End Customer Service Clerk/Cashier is ...

Customer Service Lead Jobs
By NOW Courier Inc. At Indianapolis, IN, United States
Oversees the management of allocated accounts, ensuring that customer requirements are fulfilled.
Effective prioritization and time management skills.
Reports on customer feedback and service metrics, presenting data-driven insights to senior management.
May oversee and evaluate billing and operation records, ensuring daily logs are error-free and in compliance with customer requirements.
Analytical skills and problem-solving ability.
Skillfully convey information on a wide range of topics to a diverse target audience.
Customer Service Manager, Airport Customer Care
By American Airlines At , Boston, 02116, Ma
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Customer Service Lead Jobs
By Water Utility Management At Savannah, GA, United States
Manage day to day tasks of current CSR team
Experience as a Customer Service Specialist or similar CSR role
Assist in training new and current Customer Service Representatives
Monitor key aspects such as new applications, work orders, email inboxes and complex customer requests
Supports billing and field processes
Internal applicants should be in good standing with no recent corrective action
Customer Service Manager, Airport Customer Care
By American Airlines At Washington, DC, United States
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.