Customer Care Director Jobs
By Coolibar, Inc. At Miami, FL, United States
Excellent knowledge of management methods and techniques
Do periodic reporting to the management on the performance
Proven successful working experience as a Customer Service Manager,
Hire, train and manage Customer care team who are exceptionally customer satisfaction focused.
Adhere to and manage the approved budget
Strong knowledge customer service software, databases and tools
Coordinator Customer Care Jobs
By LCI At Clarksville, TN, United States
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Responsible for placing calls to customers to solicit business.
Calling customers for additional information as needed.
Register and track customer complaints with expeditious follow up and resolution.
Coordinator, Customer Care Jobs
By LCI At Folkston, GA, United States
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Customer Care Coordinator Jobs
By Toll Brothers At , El Mirage, 85335

Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 ...

Call Center Representive (Telecom)
By SSM Health At , Madison, 53717
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
May perform clerical or administrative duties.
Performs other duties as assigned.
High school diploma or equivalent
Customer Care Department Jobs
By All Star Automotive At , Baton Rouge, 70815, La

Being employed in the Customer Care department is doing exactly what the job title states, Caring for customers. This department consist of answering calls for all of our dealership locations from ...

Customer Care Generalist Jobs
By Classy At United States
World-class organizational skills. Thrive in a world where you’ll balance customer questions and complex assignments with many moving parts.
Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.
Hybrid workplace with fully remote flexibility for many roles
Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Build the brand of a fast-growing start-up through professional and timely communication.
Solve complex customer problems FAST by collaborating across Classy teams.
Customer Care Jobs
By Darby At Chandler, AZ, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials
Working closely with other departments to ensure timely resolution of customer issues.
Director, Customer Care Jobs
By American Airlines At Dallas, TX, United States
Oversees and manages departmental budget and cost control, including forecasting, in order to ensure accuracy and accountability for overall resource management
Experience in the application of budgetary knowledge to drive business results
Leads, supports, and develops a large team of managers through coaching and mentoring, as well as providing career growth opportunities
Bachelor’s degree or equivalent work experience
Experience in Customer Care/Passenger Service at a large airport or hub required
7 years of leadership experience managing cross-departmental teams
Customer Care Embracer Jobs
By NSM Insurance Group At Greater Cleveland, United States
The desire to treat each Pet Parent as your personal responsibility and make sure they have a wonderful and memorable experience.
The ability to learn and retain large amounts of information and apply it logically to a variety of unpredictable situations.
The ability to take the fast pace in stride and thrive on a bit of organized chaos.
Applicants Must Possess The Following Qualities
Customer Care Analyst Jobs
By Toast At United States
Strong Excel skills and SQL experience required, familiarity with tools like Looker/ Tableau and Python/ R
Focuses on understanding the customer experience and product related pain points that cause customers to contact customer support
Uses analytical skills to understand patterns in customer behavior based on product usage, lifecycle, restaurant type
Designs, runs, and optimizes regular reporting to be shared with senior leadership and inform understanding of customer experience
3+ years of experience in analytical roles
Experience with analytics in a customer-focused field: customer experience, customer service, marketing, product
Customer Service Representive Jobs
By SMT (SportsMEDIA Technology) At Raleigh, NC, United States
Summary Of Duties And Responsibilities
Procures new orders, revision request orders and other order requests from customers and enters orders into the system.
Generates new work, customer and contract RFQ packages. Initiates RFQ, tracks package and works with Engineering to ensure timely turn-around.
Interfaces with Production Planning with all phases of new order approval and revisions to order delivery schedules and quantities.
Solicits inside sales by prospecting new work from existing customers.
Generates sales-related reports regarding bookings, history or shipments as required.
Director, Customer Care Jobs
By Mia Aesthetics At Miami-Fort Lauderdale Area, United States
Excellent verbal and written communication skills in training, coaching and performance management opportunities
Strong leadership including change management skills
Bachelor’s degree in Business Management or related field
Drafts recommendations to policies and procedures to facilitate an outstanding patient experience
Experience with customer escalations, complaint handling, refunds, and billing issues. Working with customers/patients who have experienced issues in their customer journey.
Strong writing and presentation skills
Customer Care Tech Jobs
By Intermountain Health At Grand Junction, CO, United States
Benefits Eligible: Yes, check them out here, see info about our PEAK educational program below
(If applicable) May be required to float to other departments (within scope of competency and qualifications) based on business need.
Shift Details: Full-time, 40 hours per week, Monday - Friday 3:00pm - 11:30pm, rotating weekends
Establish, inventory and replenish adequate supply levels, including exchange and parcarts to support daily activities for nursing and ancillary departments.
Documents all supply replenishment performed enter issues/ credits, patient care equipment and charges.
Processes patient and supply charges for interfacing and dayclose activities
Director, Customer Care Jobs
By American Airlines At Charlotte, NC, United States
Oversees and manages departmental budget and cost control, including forecasting, in order to ensure accuracy and accountability for overall resource management
Experience in the application of budgetary knowledge to drive business results
Bachelor’s degree or equivalent work experience
7 years of leadership experience managing cross-departmental teams
3 years of experience managing a unionized frontline workgroup
Experience in Customer Care/Passenger Service at a large airport or hub required
Customer Care Administrator Jobs
By M/I Homes, Inc. At Minneapolis, MN, United States
Answers all incoming warranty telephone lines; asks probing questions to gather facts; troubleshoots to resolve customer issues.
Schedules service appointments with Technicians & customers; provides 1st response scheduling when possible.
Tracks and monitors appointments as required.
Prepares and processes warranty work orders and inspection requests.
Performs additional assignments as requested by supervisor.
Customer Care Assistant Jobs
By VDart At United States
Perform clerical duties, including: data entry, filing paper documents, email, calendar management, and word processing
High School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
Good organization skills with timely follow-up skills
Good oral and written communication skills
Knowledge of Excel and Word
Handle claim files (locate/request claim files, accurately and thoroughly documents customer interactions, contact other offices/teams, etc.)
Md, Customer Care Jobs
By American Airlines At Chicago, IL, United States
10 years of leadership experience, including 5 years leading frontline management employees and 5 years leading unionized frontline workgroups
Demonstrated outstanding organization and time management skills
Coordinates with various regulatory agencies, such as US Customs, TSA, and ORD Airport management
Leads and serves a large and complex organization through management leaders, individual contributors, and front-line team members
Bachelor’s degree in relevant field or equivalent experience/training
10 years of airline operations experience
Customer Care Assistant Jobs
By MillerKnoll At Michigan, United States
Strong organizational and time management skills for success in a fast-paced environment.
Preferred: previous experience in a data entry role.
Working closely with Sales and Sales Support to manage customer expectations
Build relations with customers to develop a greater understanding of their requirements
Maintain updated knowledge of all company products and services
Associate degree in a relevant subject or minimum of 2 years’ experience in a customer service or a related function.
Customer Care Jobs
By Darby At Jericho, NY, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Comprehensive Medical and Dental benefits
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Care Representative who is passionate about helping people and providing excellent customer service. If you are an enthusiastic and motivated individual, this could be the perfect job for you!

Overview A Customer Care Representative is responsible for providing excellent customer service to customers by responding to inquiries, resolving customer issues, and providing general information. They are the face of the company and must be able to handle customer interactions in a professional and courteous manner. Detailed Job Description Customer Care Representatives are responsible for providing excellent customer service to customers by responding to inquiries, resolving customer issues, and providing general information. They must be able to handle customer interactions in a professional and courteous manner. They must be able to answer customer questions accurately and in a timely manner. They must also be able to identify customer needs and provide solutions. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to multi-task
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide accurate and timely information to customers
• Identify customer needs and provide solutions
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Resolve customer issues in a timely manner
• Follow company policies and procedures