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Customer Care Representative Jobs in New Jersey

Ecommerce Customer Care Representative
By Life is Good At Hudson, NH, United States
Effectively manage a high volume of calls and emails
Demonstrate product knowledge and stay up to date on current promotions and emails/SMS text content to our customers
Participate in various department activities and initiatives to improve customer experience
You have created a positive customer experience by resolving customer issues/concerns
You have efficiently answered customer requests and resolved order errors using effective problem-solving skills
You are skilled and comfortable working independently and as part of a team of dynamic creative professionals
Customer Care Representative Jobs
By BrightStar Care At Raritan, NJ, United States
Relationship management with staff, vendors and customers
3-5 years professional work experience in a highly matrixed organization
Experience with scheduling in home care preferred, but not required
Must be a good problem solver with critical thinking skills who can work with a sense of urgency
Strong interpersonal, organizational and communication skills
Strong computer skills including, but not limited to, Outlook, MS Excel, MS Word and a scheduling database
Customer Care Representative Jobs
By Intellectt Inc At Franklin Lakes, NJ, United States

Role: Customer Care Representative Location: Franklin Lakes, NJ, USA, 7417 Duration: 06+ months on W2 Description Note: This is a hybrid position .Travel is possible quarterly to ...

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database