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Customer Care Expert Jobs

Regulatory & Customer Relations Expert
By ITA Airways At New York, NY, United States
The ideal Regulatory & Customer Relations Expert must fulfill the following requirements:
Regulatory & Customer Relations Expert
The Regulatory & Customer Relations Expert, is responsible for the:
If you recognize yourself in these characteristics, we look forward to your application!
Customer Support Expert Jobs
By Pipedrive At Florida, United States
Follow up on open requests and offer appropriate solutions to fulfil customers’ needs
Handle multiple tasks in a fast-paced environment, manage competing priorities and adapt quickly to changes without losing touch with customers
Inform managers of any challenges customer-facing specialists encounter and ask for constructive feedback on how they can improve
Some knowledge of sales – leads, opportunities, deal tracking and reporting
Experience with sales and CRM tools like Salesforce or Hubspot
Experience with helpdesk tools like Freshdesk, Intercom etc.
Customer Service Expert Jobs
By Palm Beach Tan At San Antonio, TX, United States
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Ability to stand, bed, walk for up to 7 hours per day
Motorcycle Customer Support Expert
By JustAnswer At United States
Or 5 years of relevant experience without any certification
Specialized knowledge or training in your designated field, without the need for training from us
Excellent verbal and written communication skills
Answer inbound customer questions via chat, text, or video within our JustAnswer platform
Leverage your professional expertise to provide guidance to customers
Utilize your outstanding customer service by showcasing your expertise in your designated field, fostering trust, and growing customer satisfaction
Customer Success Expert Jobs
By Snaphunt At United States
A remote, home-based, full-time position
At least 2 years of experience in customer support
Opportunity within a company with a solid track record of performance
You'll be the ultimate customer service pro, building strong relationships with our customers and making sure they're happy as can be.
The job is full-time, 5 days a week (weekdays and/or weekends) for 8 hours a day.
You'll be employed as a contractor, so you'll have all the flexibility you need.
Expert Health Care Compliance Professional
By YouCompli At Pittsburgh, PA, United States
Translating regulatory information into easy-to-understand business requirements within our web-based compliance management system.
Manage your work queue to ensure completed business requirements are released to the industry end-users in a timely manner.
Minimum 2 years of experience in the hospital, skilled nursing facility (SNF), home health (HH), or hospice compliance preferred.
This position is a remote (work from home) full-time position, with a starting salary of $70,000/yr.
Creating model procedures, templates, tasks, information, and materials to assist healthcare providers in executing the indicated business requirements.
Experience in healthcare regulatory compliance (preferably5 or more years).
Expert Care Desk, Concierge - (Remote)
By eXp Realty® At , Seattle, Wa
Real Estate experience strongly preferred
Excellent written and verbal communication skills
Strong knowledge of Microsoft Office/Google Suite
Medical, Dental & Vision benefits
This position requires the candidate to be available during the Pacific Time Zone hours of 7:00 am - 4:00 pm.
Frontline support for the ticket system in the world and agent support CRM.
Customer Care Expert Jobs
By Select Portfolio Servicing At Jacksonville, FL, United States
Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
Proven record of dependability with excellent time management and the ability to self-manage.
Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
Superior communication skills, in verbal and written communication
Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
Customer Care Expert Jobs
By Select Portfolio Servicing At Salt Lake City, UT, United States
Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
Proven record of dependability with excellent time management and the ability to self-manage.
Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
Superior communication skills, in verbal and written communication
Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
Customer Care Expert Jobs
By Wix At , Cedar Rapids, 52401, Ia $17 - $19 an hour
Manage email, phone, chat, and/or other communication channels as a primary contact for Wix users.
Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate.
Comprehensive health & life benefits including fully covered medical, dental and vision.
Work Location: Hybrid remote in Cedar Rapids, IA 52401
Develop expertise in Wix products and stay up to date with new features and improvements.
Work with other departments and product teams, and advocate our users’ needs to impact product roadmaps.

Do you have a passion for helping people? Join our team as a Customer Care Expert and make a difference in the lives of our customers!

Overview:

A Customer Care Expert is a professional who provides customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They must be knowledgeable about the products and services offered by the company and be able to provide accurate information to customers. They must also be able to handle difficult customer situations and provide solutions.

How To Become an Customer Care Expert:

To become a Customer Care Expert, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you may need to complete a customer service training program or certification.

Customer Care Expert Skills:

• Excellent customer service skills
• Knowledge of customer service principles and practices
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Problem-solving and conflict resolution skills

What is Customer Care Expert Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of company products and services
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations

What is Customer Care Expert Responsibilities?

• Respond to customer inquiries and complaints
• Provide technical assistance to customers
• Resolve customer issues and complaints
• Provide accurate information about products and services
• Maintain customer records and update customer information
• Monitor customer feedback and satisfaction
• Follow up with customers to ensure satisfaction

What is Customer Care Expert Experience?

• Previous experience in customer service or a related field
• Experience in using customer service software and systems
• Experience in handling difficult customer situations
• Experience in providing technical assistance
• Experience in resolving customer complaints

What is Customer Care Expert Qualifications?

• High school diploma or equivalent
• Customer service training or certification
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills

Customer Care Expert Education:

• High school diploma or equivalent
• Customer service training or certification
• Bachelor’s degree in business, marketing, or a related field
What tools help Customer Care Expert work better?
• Customer service software: Customer service software can help Customer Care Experts manage customer inquiries and complaints, track customer feedback, and provide accurate information about products and services.
• Live chat software: Live chat software can help Customer Care Experts provide real-time customer service and support.
• Knowledge base software: Knowledge base software can help Customer Care Experts quickly access information about products and services.
Good tips to help Customer Care Expert do more effectively?
• Listen to customers: It is important to listen to customers and understand their needs and concerns.
• Be patient: Customer Care Experts must be patient and understanding when dealing with customers.
• Be proactive: Customer Care Experts should be proactive in addressing customer issues and providing solutions.
• Follow up: Customer Care Experts should follow up with customers to ensure their satisfaction.
Common Customer Care Expert interview questions?
• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you consider to be the most important customer service skills?
• How do you stay up to date on customer service trends and best practices?
• What do you think makes a successful customer service representative?