Credit Balance Specialist - Remote
By Hanger, Inc. At United States
Identify issues attributing to overpayments and discuss them with management
Requires 2 years office administrative experience, and a high school education or equivalent.
Manage collection calls and/or on-line resources in a professional manner
Experience in a medical office preferred.
Experience with EMR systems (NextGen and/or OnBase) preferred.
Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint, SharePoint), e-mail and automated billing systems.
Mortgage Servicing Resolution Specialist
By U.S. Bank At United States
This role is remote anywhere in the U.S.*
Bachelor's degree, or equivalent work experience
Four or more years of experience in administrative support activities
Demonstrated administrative skills and acute attention to detail
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Tax Credit Specialist Jobs
By Amherst At United States
Manage the resident re-certification process and complete any compliance reviews and reports.
Ensure timely and accurate annual tenant certifications in accordance with property-specific program requirements.
May be tasked to train property management staff on LIHTC/BOND Program and Guidelines
Ensures ongoing compliance with all government program requirements and regulations for assigned properties.
Minimum of 5+ years’ experience in multifamily/SFR industry preferred.
Three (3) years of experience with LIHTC communities.
Recovery Resolution Specialist (Collections)*
By Cotiviti At United States
Works with clients, customers, and partners to accurately assess their needs, provide information or assistance, resolve problems, or satisfy requirements.
Complete all responsibilities as outlined on annual Performance Plan.
High School graduate or equivalent education.
1 year of related experience in healthcare collections or customer service strongly preferred.
Billing or coding experience preferred.
Requires working knowledge of and applicable industry-based standards.
Business Resolution Specialist $23P/H
By Sonder Inc. At United States
Skilled at collaboration and relationship management through building trust, credibility and teamwork.
Aid Market Teams in the management of Emergency and Crisis situations as needed and directed.
Highly organized with experience prioritizing multiple functions and tasks while managing time efficiently without compromising quality
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Ensure that resolutions involving compensation are consistent and equitable based on unique circumstances and similar incident resolutions.
Facilitates the tracking, follow ups and timely resolution of all tasks.
Billing Resolution Specialist - 12:30-9:00Pm Est Shift
By Privia Health At United States
1+ year of full time experience in a call center customer service environment preferred; remote work experience preferred
Must provide accessibility to secure, quiet work space with direct high-speed internet connection to effectively work remotely
Answer high volume, inbound phone calls from patients, utilizing a cloud based phone system.
Educate our patients on patient financial responsibility surrounding deductibles, copays, and coinsurance.
Confidently inform and collect patient balances using Privia financial policy guidelines.
Research, identify and resolve patient billing queries using athena EMR database.
Account Resolution Specialist Jobs
By Input 1 At United States
This job may operate remotely.
Prior call center experience preferred.
Strong organizational and interpersonal skills.
Strong analytical and problem-solving skills.
Excellent phone skills with the ability to listen to others.
This job may operate remotely and/or in the office, based on the needs of the business.
Collections Resolution Specialist Jobs
By Credit Key At United States
Manage internal collection queue with varying stages of delinquency and past due balances.
Minimum of three (3) years collections experience in consumer or commercial collections.
General knowledge of collections regulations.
100% Remote. Flexible Work Schedule & Location.
Work From Home / Internet / Cell Phone Stipend.
Initiate contact with delinquent borrowers on a consistent basis via outbound call and email communications.
Credit Bureau Dispute Resolution Specialist- Quality Control
By U.S. Bank At United States
Working knowledge of Fair Credit Reporting Act requirements and Metro 2 guidelines
Four or more years of experience in clerical and customer service activities
Prior experience in credit analysis or lending
Prior experience working with credit reporting systems such as e-OSCAR
Superior knowledge of products, services, terminology, procedures and systems related to assigned area
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Disputes Resolution Specialist Jobs
By True Link At United States
At least 2 years of experience with the dispute management process for a fintech company, startup, or bank
Strong Microsoft Office or Google Workplace skills; ideally experience using Slack
Manage the end-to-end process of investigating card fraud and transaction disputes
Manage reporting to our banking partner and internal stakeholders
Interest in or experience with process improvement for back-office operations (ideally in a financial services environment)
Excellent written and verbal communication skills for interfacing with customers, vendors, and internal teams
Resolution Specialist - National Remote ($16.00 - $27.31 / Hour)
By Talentify.io At United States
Identify appropriate escalation points and work with direct manager to resolve issues
Prior experience in a role requiring communication with government caseworkers and hospital personnel
All Telecommuters will be required to adhere to Hiring Company’s Telecommuter Policy.
Monitor and foster ongoing communications with government agencies regarding the status of claims
Review inbox for daily work queues, identifies missing evidence and follows through to completion
Answer incoming calls from internal and external customers

Are you looking for an exciting new challenge? Join our team as a Credit Resolution Specialist and help us resolve customer credit disputes! You'll be responsible for researching customer accounts, negotiating payment plans, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

A Credit Resolution Specialist is responsible for resolving customer credit disputes and ensuring that customers are satisfied with their credit accounts. They must have excellent customer service skills, be able to work with customers to resolve their disputes, and be able to negotiate with creditors to resolve customer accounts.

What is Credit Resolution Specialist Skills Required?

• Excellent customer service skills
• Strong negotiation and problem-solving skills
• Ability to work with customers to resolve disputes
• Knowledge of credit laws and regulations
• Knowledge of credit reporting and credit scoring
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

What is Credit Resolution Specialist Qualifications?

• Bachelor’s degree in finance, accounting, or related field
• Relevant experience in credit resolution or customer service
• Certification in credit resolution or related field (preferred)

What is Credit Resolution Specialist Knowledge?

• Knowledge of credit laws and regulations
• Knowledge of credit reporting and credit scoring
• Knowledge of customer service principles and practices
• Knowledge of dispute resolution techniques

What is Credit Resolution Specialist Experience?

• Previous experience in credit resolution or customer service
• Experience in dispute resolution
• Experience in negotiating with creditors

What is Credit Resolution Specialist Responsibilities?

• Resolve customer credit disputes
• Negotiate with creditors to resolve customer accounts