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Contact Center Representative Jobs in Dubuque, Iowa

Contact Center Representative Jobs
By LQ Digital At , Albuquerque, 87102 $15 an hour
A typical day’s responsibilities include:
· Experience working with computers.
· Previous call center or customer service experience.
Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)
New Call Center in Albuquerque!
You will be a great fit with our team if you are:
Customer Contact Center Representative Remote
By Voya Financial At , Remote $20 an hour
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
At Voya, we pay competitive base salaries based on experience and reward performance with a monthly incentive program
Paid Training, and Full Benefits with no waiting period; Monday – Friday Only, Referral bonuses, Performance Incentives
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Hr Contact Center Representative
By OneSource Virtual At , Remote
Effective communication skills via telephone, email and in-person
Assumes other duties as assigned by Manager
Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
Analytical skills; strong research and follow up skills
Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Remote Pharmaceutical Contact Center Representative
By Inizio Engage At , Remote
Exhibit effective communication and tele-management skills.
Enroll participants in educational seminars
Possess effective organizational skills, including working with multiple projects simultaneously.
Customer service or equivalent work related experience is preferred
Excellent verbal, written and listening communication skills
Pre-screen potential volunteers for enrollment into clinical/medical research trials
Contact Representative Jobs
By US Bureau of Land Management At , Ely, Nv $42,022 - $54,625 a year
If you are relying on your education to meet qualification requirements:
You will be evaluated for this job based on how well you meet the qualifications above.
Researches requests for copies of documents, i.e., patents, plats, serial register pages and other related material.
Be sure to read the How to Apply and Required Documents Sections.
Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
May require a one-year probationary period.
Contact Center Quality Representative
By Allina Health System At , Coon Rapids, 55433, Mn
0 to 2 years of customer service experience required and
Evaluates interactions with customer by listening to calls, reviewing emails or chat transcripts based on established guidelines.
Measures quality using service excellence program.
Recognize and celebrate excellence with written documentation.
Documents feedback of areas needing improvement for each call.
Provides feedback to leadership to leadership regarding trends noticed during quality monitoring.
Contact Representative (Customer Service Representative)
By Internal Revenue Service At , Cheektowaga, Ny $18.06 - $21.11 an hour
No tax experience is needed and the IRS provides in-depth training.
Please see the job announcement for complete qualifications, and to apply online.
Pay: $18.06 - $21.11 per hour
Customer Contact Center Representative - Remote
By Voya Financial At , Remote $41,600 a year
College Degree and 1+ year of customer service experience
Or, in lieu of degree, 3+ years customer service experience
Experience in the Financial Service industry is a bonus but not required
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
At Voya, we have identified the following critical skills which are key to success in our culture:
Contact Center Representative (Hybrid - Part-Time 20 Hours/Week), Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Contact Center Representative, Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Scheduling Representative - Contact & Call Center
By WakeMed At , Raleigh

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Contact Centre Representative: Gec Educator - Remote
By Lululemon At , $16.65 - $23.43 an hour
A hardwired internet speed with a minimum of 50Mbps orgreater is a role requirement. Hotspots dial-up and wirelessconnectivity aren't allowed.
Employees must use lululemon provided devices, not personal devices.
Must be able to work from their place of residence that is a quiet, distraction-freeenvironment
Recommended connection should have less than 120ms of latency (ping)
We are currently hiring into the following shift rotations:
As a GEC Educator, you will:
Digital Service Representative - Contact Cent
By Sun Community Federal Credit U At , El Centro, 92243 $19.00 - $31.50 an hour
Education/Certification: High school graduate or equivalent, some college preferred.
Required Knowledge: Knowledge and ability to provide extraordinary member services.
Solid math and bookkeeping skills.
Experience Required: One to three years of experience as a Member Service Representative I.
Ensures member’s online account or loan application information is complete and accurate.
Actively and professionally cross sells Credit Union services and products while building member financial relationships.
Contact Center Representative - Remote
By Matrix Medical Network At , Atlanta, 30313 $17 an hour
Explain the benefits of health risk assessments and overcome objections
Experience in a metrics driven environment, Key performance goals (Attendance, ACW, Utilization, Schedule Adherence, Assessments scheduled per hour, Call Quality, etc.).
Strong typing and computer navigation skills
Demonstrated ability to explain/educate on the benefits of a service or program and overcome objections to participation
1 years recent consecutive call center experience required
High volume Outbound call center experience
Contact Center Representative Jobs
By Electriq Power At West Palm Beach, FL, United States
Proven experience in data entry and call center operations preferred
Stay updated on product knowledge, industry trends, and best practices in customer service.
High school diploma or GED additional education is a plus.
Proficiency in using CRM software and data entry tools.
Excellent communication skills, both verbal and written.
Strong attention to detail and accuracy in data entry.
Contact Center Trainer Jobs
By MSC Cruises At Fort Lauderdale, FL, United States
•Knowledge of principles, methods, and practices of adult education and training preferred.
•3+ years of experience in training and development preferred.
•Previous Contact Center/ Sales experience preferred.
•Must possess excellent interpersonal skills.
•Strong Verbal, and Written Communication Skills Required.
•Must possess effective facilitation and presentation skills.
Contact Representative Jobs
By US Defense Finance and Accounting Service At , Cleveland, 44199, Oh $35,194 - $51,193 a year
Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement.
If you are relying on your education to meet qualification requirements:
GS-04 Substitution of Education for Experience
GS-05 Substitution of Education for Experience:
Telework availability will be based upon the mission requirements and supervisory determination.
Travel requirement is 25% OR LESS.
Best Contact Center Representative, Tier Ii
By State of North Carolina At Raleigh, NC, United States
Minimum Education And Experience Requirements
Effective interpersonal skills and the ability to communicate clearly, in both written and verbal formats
Experience in utilizing the OSC HR/Payroll System
Ability to use common office equipment
Courteous with strong customer service orientation
Ability to prioritize multiple tasks and perform under deadlines
Contact Center Associate Ii
By IEEE Corporate At , Piscataway, Nj
And other responsibilities as designated by department management
Receive research and respond to member and customer inquiries, regarding membership, single sale orders, subscriptions, society membership, services, benefits and status
Manage and monitor individual daily workflow to department standards
Bachelor's degree or equivalent experience Pref
2-4 years customer service experience in a high volume call center providing specialized and expert assistance to all client levels. Req
Excellent oral and written communication skills
Technical Product Lead - Contact Center
By Toyota North America At Plano, TX, United States
Responsible for performance management of five (6) + factory resources, including coaching and development of less experienced resources.
Responsible for Cloud Based customer digital experience and ability to manage the CCaaS platform.
Perform lifecycle management of products to a risk-based approach for production currency, software upgrades, and/or configuration updates.
Provide call analytics and reporting capabilities on all new channels.
Lead cross-channel teams to design, develop and launch solutions that enhance customer self-service features and capabilities.
Independently assess products and release changes to production systems assuring quality, security, and compliance requirements are met.
Contact Center Representative - Human Resources Services
By Brazen Inspired At United States

Brazen Inspired serves one demographic — and one only: those seeking employment —— But not just any employment, their dream jobs! How do we do this, you ask? Well, we offer a program which ...

Contact Center Team Lead
By KCC At United States
· Manage the daily operations of a contact center team.
Secondary Job Duties – as needed
· Assist in Data Entry/Claim Verification
› Working knowledge of class actions, settlement agreements and claims processing.
A choice medical insurance plans designed to meet your needs
Flexible spending and health savings accounts
Contact Center Team Lead
By XTEND At Grand Rapids, MI, United States

POSITION SUMMARY The Member Service Team Lead is responsible for providing day-to-day support for all responsibilities of the Level 1, 2 & 3 Representatives. The Team Lead - Inbound will obtain ...

Contact Center Associate Jobs
By Harbor Freight Tools At Arizona, United States
Successfully manages frustration and anxiety in high-stress situations
Strives to deliver an exceptional customer experience every time
Customer Service, Retail, or Hospitality experience preferred
Intermediate computer skills, including MS Office (Excel, Word) required
Deliver friendly and helpful service
Actively listen and express empathy
Contact Center Donor Care Representative I (Oklahoma City, Ok)
By Our Blood Institute At Oklahoma City, OK, United States
1 year previous experience in customer service or telemarketing or sales position preferred
Maintain and update donor call profiles through accurate data entry
High school diploma or equivalent required
Pleasant voice and professional manner required
Flexibility to work unscheduled or long hours in response to a crisis or special blood needs
Ability to effectively communicate & speak clearly to the public over the phone
Customer Contact Representative Jobs
By Dairy Farmers of America At Mansfield, MA, United States
High school diploma (or equivalent) plus one year of related order-to-cash experience required
One year of post-secondary education with emphasis on business and/or accounting related discipline preferred
Proficiency with Microsoft Windows, intermediate Excel skills
Accurately keys both verbal and written orders after verifying content and/or calculating cash totals.
Verifies daily check-off sheets to ensure all required orders are entered in the system.
Maintains files for all order-to-cash transactions and their supporting documents.
Contact Representative (Collection Representative)
By Internal Revenue Service At , Holtsville, Ny $37,696 - $60,641 a year
Participates in on-the-job and classroom training to gain experience in providing a limited range of administrative and technical assistance to taxpayers.
Work Location: Hybrid remote in Holtsville, NY
The following are the duties of the Collection Contact Representative:
Pay: $37,696.00 - $60,641.00 per year

Are you looking for a job that offers a great work-life balance and the opportunity to help customers? We are looking for a Contact Center Representative to join our team and provide exceptional customer service!

A Contact Center Representative is a customer service professional who provides assistance to customers over the phone, via email, or through online chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support.

What is Contact Center Representative Skills Required?

• Excellent communication skills
• Ability to multi-task
• Problem-solving skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Contact Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Contact Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Contact Center Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is Contact Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Resolve customer complaints in a timely and professional manner
• Provide general customer service support
• Follow up with customers to ensure their satisfaction
• Document customer interactions in customer service software
• Maintain customer service records