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Contact Center Representative Jobs in Washington

Contact Center Representative (Hybrid - Part-Time 20 Hours/Week), Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Contact Center Representative, Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003 $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Representative, Partner Contact Center (Remote)
By Starbucks At , Seattle, 98134, Wa
Case management experience preferred 1 year
Human resources experience or education preferred 1 year
Answer a high volume of inbound calls in a fast paced environment regarding human resource policies, benefits and pay.
Experience working in a customer service or contact center environment 2 years
Experience researching, analyzing and problem solving in a fast-paced environment 1 year
Utilize multiple systems to research, troubleshoot and provide issue resolution
Contact Center Representative, Retail Banking Operations
By HomeStreet Bank At , Federal Way, 98003, Wa $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Member Contact Center Representative I - Pt30/Hr.
By iQ Credit Union At , Vancouver, 98661, Wa
IQ supports you in advancing your education and knowledge through tuition reimbursement.
iQ supports you in advancing your education and knowledge through tuition reimbursement.
IQ offers 11 paid holidays plus vacation and sick time accruals.
IQ uniquely offers a paid Cultural Enrichment Day to increase awareness of the diverse communities we serve.
IQ offers a student loan repayment match up to $100 per month.
IQ offers an annual match to amplify your nonprofit giving.
Contact Center Representative, Retail Banking
By HomeStreet Bank At , Federal Way, 98003, Wa $20.14 - $28.17 an hour
6 months customer service experience.
Exceptional verbal and written communication skills, customer service skills, and the ability to analyze, organize, and present information.
Strong interpersonal skills to fully identify the need and resolve while minimizing client effort.
Basic computer navigation and keyboarding skills, including the ability to multi-task and navigate between multiple systems.
Excellent organizational skills, attention to detail and ability to prioritize and follow-up in a timely manner.
Benefits worth writing home about:
Contact Representative Jobs
By Alcoholic Beverage Reg Admin At , Washington, Dc $53,263 - $68,540 a year

Pay Plan, Series and Grade:

Are you looking for a job that offers a great work-life balance and the opportunity to help customers? We are looking for a Contact Center Representative to join our team and provide exceptional customer service!

A Contact Center Representative is a customer service professional who provides assistance to customers over the phone, via email, or through online chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support.

What is Contact Center Representative Skills Required?

• Excellent communication skills
• Ability to multi-task
• Problem-solving skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Contact Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Contact Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Contact Center Representative Experience?

• Previous customer service experience
• Experience in a call center environment

What is Contact Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Resolve customer complaints in a timely and professional manner
• Provide general customer service support
• Follow up with customers to ensure their satisfaction
• Document customer interactions in customer service software
• Maintain customer service records