Customer Service/Email Agent
By Mercatalyst At United States
2+ years’ experience in customer service, preferably in internet retail / e-commerce or chat business
Excellent writing skills & command of proper grammar
Excellent computer / internet skills
Experience with spreadsheets, especially Google Docs
Comprehending and empathizing with customer comments, concerns, and complaints;
Composing email responses that are grammatically correct, clear, concise, and reflective of Mercatalyst’s community tone and style;
Virtual Customer Service Agent
By GigXDigital,Inc. At United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Agent Jobs
By Empire Auto Body Parts At United States
Exceptional communication skills, including carefully listening to, understanding, and following up on customer requests
Answers inquiries via telephone regarding product availability and pricing
Processes order requests using company systems; reviews and confirms online orders as needed and process returns and exchange requests
Places outbound calls to customers to update order status, verify account information and update business and contact information as needed
Answers product information requests and resolve product support problems as these arise
Listens for customer needs and overcome obstacles or hurdles to securing (more) business from the customer
Customer Service Representative / Travel Agent
By Heiden Travelverse At United States
Strong phone administration skills and active listening capabilities
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Customer Service Representative / Travel Agent (CSR) Responsibilities
Customer Service Representative / Travel Agent (CSR) Requirements
Identify and evaluate customers’ needs to deliver satisfaction
Government-Funded Customer Service Agent
By M.Coast Enterprise At Downey, CA, United States
1 year of account management/customer service/sales experience
Superior organizational skills - able to manage multiple priorities simultaneously
Tech skills to include tablet navigation, spreadsheet, email, and internet usage
Must have strong oral communication skills
Responsibilities as a Government-Funded Customer Service Agent:
Government-Funded Customer Service Agent Qualifications:
Customer Service Agent Jobs
By Alaska Airlines At , Boston, 02128 $18.96 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Customer Service Agent -Vehicle Returns
By SIXT USA At , Chicago, 60666 From $19.20 an hour
Basic computer navigation skills and knowledge of Microsoft Office applications
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good service
Ask about their experience with Sixt, recording feedback to improve future rental experience
Customer Service Agent Jobs
By Foundever At , Manning From $17 an hour
Ongoing training and skill development
Strong communication skills, including the ability to navigate between screens while assisting customers
Medical, Dental, Vision and Wellness Benefits
Internal Mobility (84% of our managers are promoted within)
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems and tools
Customer Service Agent Jobs
By Alaska Airlines At , Seattle, 98194 $18.96 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Assist and de-escalate upset guests to provide a positive travel experience.
A minimum of 6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
North Terminal Customer Service Agent
By TBI AIRPORT MANAGEMENT INC. At , $19 an hour
Manage baggage carousels and flight data to ensure passenger baggage is on correct carousel.
Skill in effective oral and written communication.
Monitor the carousel operations and ticket counters in the North Terminal.
Responsible for day to day assignment of common-use baggage carousels and ticket counters in coordination with flight activity.
Provide information and assistance to employees and passengers, as required.
Ability to establish and maintain good working relationships with other TBI employees, airline employees, TSA and other
Customer Service Agent Jobs
By Maximus Global Services At , Miami, 33126 $18.73 an hour
Performs all other duties as assigned by management.
Must exhibit exceptional customer service and communication skills, both verbal and written
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Paid Time Off (for FT positions)
Employee Parking share cost (MIA)
Provide wheelchair services ensuring that all security procedures are met.
Domestic Customer Service Agent
By DHL At , Brisbane
Competent with Logistic Management or similar programs
Other similar responsibilities as needed/assigned
5+ years Freight Forwarding experience
Strong, applicable problem solving /analytical skills
High Level Leadership Skills (communication, motivation and interpersonal skills)
Handle incoming customer calls with the intent of providing customer satisfaction, retention, and growth
Travel Agent - Customer Service
By Sunrise Voyages At Dallas, TX, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Travel Agent - Customer Service
By Sunrise Voyages At San Francisco, CA, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Travel Agent - Customer Service
By Sunrise Voyages At Pearl City, HI, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Customer Service Agent (Frontier Airlines) $14.00/Hr ******Opportunity To Earn Commission******
By Menzies Aviation At , College Park, 30320 $14 an hour
Assist with various governmental agency requirements.
Maintain current knowledge of all flight times during shift.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Comply with the Location’s attendance/tardiness standards.
Computerized check-in of passengers for international and domestic travel.
Verify documentation for international and domestic flights.
Customer Service Agent Jobs
By Alaska Airlines At , Bethel, 99559 $27 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Customer Service Agent Jobs
By Allegiant Travel Company At , Sanford, 32771 $15 an hour
Effective communication skills, both verbal and written.
Strong computer skills and ability to use general office equipment.
TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Years of Experience: Minimum one (1) year experience Customer Service experience.
Ability to work efficiently under time constraints.
Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations.
Blood Collection Staff/Customer Service - Driver
By American Red Cross At , Novi
Customer service experience and effective verbal communication skills are required
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Shifts are variable between Monday-Saturday
Schedule is provided 2-3 week in advance
Customer Service Agent Jobs
By Cargolux At , Chicago, 60666, Il $3,000 - $4,300 a month
Knowledge and experience in air cargo sales and/or freight forwarding considered a plus.
Minimum of one (1) year of experience sales and/or customer service.
To maintain professional and technical knowledge in regards to the air cargo industry.
Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.
Disseminates rate and routing information via phone, fax and email.
Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups.

Are you a customer service superstar? Join our team and help us provide exceptional service to our customers! We are looking for a Customer Service Agent to join our team and provide outstanding customer service to our customers. You will be the face of our company and the first point of contact for our customers. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Job Description of Collection Customer Service Agent A Collection Customer Service Agent is responsible for providing customer service and collections support to customers. They are responsible for handling customer inquiries, resolving customer complaints, and providing assistance with payment arrangements. They must be able to effectively communicate with customers, maintain accurate records, and adhere to company policies and procedures. Job Skills Required
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to maintain accurate records
• Ability to handle difficult customer situations
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service and/or collections
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent customer service and communication skills
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of accounting principles and practices
Job Experience
• Previous experience in customer service and/or collections
• Previous experience in a call center environment
• Previous experience in a collections environment
Job Responsibilities
• Handle customer inquiries and complaints
• Provide assistance with payment arrangements
• Maintain accurate records of customer interactions
• Adhere to company policies and procedures
• Follow up with customers to ensure satisfaction
• Monitor customer accounts for payment status
• Negotiate payment arrangements with customers
• Resolve customer disputes and complaints