Customer Service Agent (Frontier Airlines) $14.00/Hr ******Opportunity To Earn Commission******

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Essential Duties and Responsibilities:

• Comply with the Location’s attendance/tardiness standards.
• Designate seat assignments.
• Provide information to customers.
• Maintain current knowledge of all flight times during shift.
• Verify ticket and seat reservations.
• Assist with various governmental agency requirements.
• Match manifest to on-board count
• Maintain liaison with Airlines and Customer Representatives and Ground Handlers.
• Announce arrivals and departures as necessary.
• Connect and disconnect Jetway/stairs as necessary.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify documentation for international and domestic flights.
• Computerized check-in of passengers for international and domestic travel.
• Assists with baggage tagging and baggage claim reports.

Essential Skills and Qualifications:

• Must pass pre-employment drug test.
• Able to continuously lift, push and pull up to 70 lbs.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Must be able to speak, read, and write in English.
• Posses/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be available and flexible to work variable shifts including, weekends and holidays.
• Must be at least 18 years of age.