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Client Success Team Lead Jobs

Team Lead, Customer Success
By Amplify At United States
3+ years of experience in Account Management, Customer Success, Educational Leadership or related field
Possess strong organizational and time-management abilities
Work with Sales District Managers and internal Amplify team members to resolve escalations and support training efforts
Monitor the performance and product knowledge of team members, providing coaching and support as needed
Create email templates and/or offer feedback on emails as needed
Proven proficiency in communication and presentation skills, suitable for both internal and customer-facing meetings
Team Lead, Faculty Success
By WorldatWork At United States
Proven experience with change management.
A mission to advance the knowledge of Total Rewards and their impact on the global workforce.
Proven experience maintaining high levels of training effectiveness and faculty and learner satisfaction.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage stakeholders.
Experience working in a fast-paced, sometimes ambiguous environment, with a learner-centered approach.
A core values centric culture that encourages employees to be you, not them
Remote Client Success Team Lead
By IdealTraits Inc. At Orion, MI, United States

About Us: At IdealTraits, Inc. , we are all about the people. We firmly believe that every team member matters and that each individual brings unique traits that can propel our team and business ...

Customer Success Team Lead - Remote | Wfh
By Get.It Recruit - Administrative At San Jose, CA, United States

Are you ready to be part of a dynamic and internationally recognized tech leader in the translation management industry? We are seeking a highly motivated and experienced individual to join our team ...

Team Lead, Client Success
By DailyPay, Inc. At New York, NY, United States
Minimum of 5+ years in Customer Success, management experience preferred
Partner with the Director to build, manage, and motivate a high performing Customer Success team
Experience managing a team of CSMs preferred
Effective communication and collaboration skills
Experience using a CRM or CS Platform is a plus
Maintain and expand strong customer relationships with key roles at our partner
Team Lead Customer Success 🇺🇸
By PlayPlay At New York City Metropolitan Area, United States
Ensure the perfect client experience through every step of the customer journey (onboarding, training, follow-up, Quarterly Business Reviews, renewals, and expansions).
Analyze and share best practices, so everyone can benefit in the long run.
Enrich our support offer (Write articles for our FAQ, craft inspiring videos, take part in our newsletter drafting).
Extensive knowledge of Customer Success in SaaS B2B environments.
Have recruited, managed, and grown a team.
Good communicator: you have strong interpersonal and excellent oral and written communication skills.
Customer Success Team Lead (Remote In California)
By Kooth Digital Health (North America) At California, United States
5+ years of Customer Success experience in education/higher education or community-based organizations
2+ years of experience managing and developing a team of Customer Success Managers
Account Management & Customer Success Strategy
Monitor regional customer sentiment, proactively working with teams to manage risk.
Ability to manage and solve complex problems, deal with critical situations in an effective manner.
Bachelor's degree in Business Administration, Marketing, Education, Social Work or a related field
Customer Success Team Lead
By Curology At Pittsburgh, PA, United States
Proactively identify areas of opportunity in CS standards of practice and use analytical, problem-solving, and communication skills to propose alternate solutions
Maintain a pulse on the needs of both the customer and the team to inform ongoing learning opportunities and knowledge gaps
4+ years experience in a customer-centric role
2+ years of leadership experienceOffice work environment, sitting at a desk
Passion for building the brand through an exceptional patient experience
Excellent interpersonal, communication and comprehension skills
Team Lead – Customer Success (3203)
By NextPath Career Partners At Tampa, FL, United States
Accounting and Operations Knowledge and experience a plus, including Earned Value Management
7 years in Enterprise level Project Management.
Bachelor’s degree required in finance, business or technology related area.
Experience managing both Cost Plus and Fixed Fee implementations
Proven success in delivering simple to complex ERP related engagements
Proven success in managing the risks, opportunities and commercial aspects associated with project delivery
Client Success Lead Jobs
By Life Design Project At United States
Foster and build excellent relationships with the Coaching team to help match clients and coaches based on their requirements.
2-3 years as a selling professional and delivering excellent client experience
Strong motivational skills and communication skills
Extremely detail-oriented, outstanding organizational skills.
Excellent written, verbal, and presentation skills.
Customize each initial interaction with the prospective client to help build the customized team for the client to meet their objectives.
Director, Client Success - Channel Account Team Lead
By Maven Clinic At United States
8+ years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies
Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training and onboarding
Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management)
Experience supporting health benefit programs for employers, payers, or channel partners is preferred
Collaborate with channel partner client executives to manage broader strategic client relationships and unlock additional business opportunities within the channel portfolio
Ability to prioritize and manage multiple tasks; strong track record of high client satisfaction ratings and proven renewal success
Customer Success Team Lead
By Prove At New York, NY, United States
Achieve revenue goals through live client volume management and client contract renewals
Identify client business requirements, define use cases, and understand data sources to match compelling customer pain points with product capabilities
Lead a team of Customer Success Managers and Consultants and participate in onboarding and training of new team members
Manage clients based on the following Customer Success Manager guidelines:
Capture, track, manage and report on customer "Pass Rate" as customer-facing success KPI
Support the Implementation Manager during the customer onboarding process
Customer Success Team Lead
By FORM INC At United States
• You can balance multiple priorities, including customer management responsibilities, process development/improvements, and team management.
• Remote First Work Environment
• Meet and exceed personal and corporate objectives and hold the team accountable for their results.
• Develop team initiatives to drive and support team culture, build engagement and team comradery.
• Identify team members who need extra help and provide feedback, training, and encouragement.
• You have an empathic approach to always have the customer and teams’ best interest in mind.
Customer Success Team Lead
By Prove At Denver, CO, United States
Achieve revenue goals through live client volume management and client contract renewals
Identify client business requirements, define use cases, and understand data sources to match compelling customer pain points with product capabilities
Lead a team of Customer Success Managers and Consultants and participate in onboarding and training of new team members
Manage clients based on the following Customer Success Manager guidelines:
Capture, track, manage and report on customer "Pass Rate" as customer-facing success KPI
Support the Implementation Manager during the customer onboarding process
Customer Success Team Lead - Remote/Ca ($130000.00 - $156000.00 / Year)
By Talentify.io At United States
5+ years of experience in a customer-facing role, with a strong background in customer success management;
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making;
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and internal stakeholders;
Stay up-to-date with industry trends and best practices in customer success, and proactively share knowledge with the team.
Fully Remote & Flexible Work Environment
2+ years leading a CS team;
Client Success Team Lead
By Global-e At New York City Metropolitan Area, United States
Strong organization and time management
Proven abilities to manage multiple accounts at a time
Lead a growing client success managers team focusing on our growth merchants and supervise their day to day assignments
Manage analytics and reporting to provide more visibility into international business performances and growth opportunities to
Responsible on growing accounts by upselling different capabilities and opportunities
3-5 years’ experience as a team leader
Customer Success, Team Lead
By Xello At California, United States

Xello is looking for a Team Lead, Customer Success __ Who are you? Xello is looking for a passionate and empathetic customer success professional who loves coaching and inspiring teams. As the Team ...

Customer Success Team Lead
By Kooth Digital Health (North America) At California, United States
5+ years of Customer Success experience in education/higher education or community-based organizations
2+ years of experience managing and developing a team of Customer Success Managers
Account Management & Customer Success Strategy
Monitor regional customer sentiment, proactively working with teams to manage risk.
Ability to manage and solve complex problems, deal with critical situations in an effective manner.
Bachelor's degree in Business Administration, Marketing, Education, Social Work or a related field
Client Success Team Openings
By Centivo At , $50,000 - $110,000 a year
Demonstrate critical thinking, problem-solving, and project management skills in a fast-paced, fluid environment.
Contribute to ongoing process improvement by recommending enhancements to client implementation and account management methodologies.
Detail-oriented individuals who can effectively manage multiple tasks, prioritize workloads, and meet deadlines with a high level of accuracy.
Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely in a professional manner.
Strong customer service skills, including the ability to think critically and solve complex problems.
Outstanding organizational skills, attention to detail, and the ability to effectively prioritize tasks.
Customer Success Manager Team Lead
By Phrase At United States
Bachelor’s Degree or equivalent experience
5+ years of experience in customer success within SaaS industry, ideally within localization
2+ years experience in managing CS teams in high performing saas companies
Excellent verbal, written, and organizational skills
Work experience in a successful and growing global SaaS company
Medical, dental, and vision benefits